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4.7 · 29,945 reviews on Trustpilot

Washing machine playing up? Let's get it sorted.

Drums that won't spin, leaks under the door, mid-cycle stops and error codes that won't clear, our fully trained engineers fix washing machines across every major brand. We agree a fixed service charge before anyone visits, quote separately for any parts needed, and back every repair we complete with a guarantee.

Coverage check · 60 seconds

Get a washing machine engineer booked.

  • Every major brand
  • Fixed price agreed upfront
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

The scale behind your washing machine repair.

We only publish numbers we can stand behind.

  • 53,000+ Repairs completed in the last 24 months
  • 1.7 days Average attendance from booking to visit
  • 72% First-time fix sorted on the first visit
  • £64-£210 Typical repair cost fixed service charge, up front
Washing Machines

Is your washing machine on the blink?

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Common faults

The washing machine faults we fix most.

These are the washing machine faults that bring our engineers out most often.

  • Won't drain or spin

    £75–160
    22% of jobs

    Usually a blocked pump or clogged filter, sometimes a worn belt, leaving water in the drum and washing soaking wet.

  • Leaking water

    £80–150
    18% of jobs

    A split door seal, a cracked sump or a damaged hose lets water escape onto the floor as soon as a cycle starts.

  • Noisy when spinning

    £90–210
    16% of jobs

    Worn drum bearings or a loose object trapped in the tub cause grinding, banging or a heavy rumble on spin.

  • Won't power on

    £75–140
    15% of jobs

    A blank machine with no response often points to a failed mains filter, a tripping fault or a faulty start switch.

  • Error code showing

    £75–160
    15% of jobs

    The control board flags a fault such as a drain or motor error, which our engineer reads and diagnoses on the visit.

  • Door won't open or lock

    £80–150
    14% of jobs

    A failed door interlock or a dropped hinge stops the door locking to start, or trapping washing at the end of a cycle.

Fault frequencies and price ranges are based on aggregated washing machine repairs over the last 24 months. Parts, if needed, are quoted separately before any work goes ahead.

NAC-Prime

Keep every essential appliance protected for just £89 a year.

NAC-Prime gives you priority same or next-day visits, member-only discounts on repairs, free parts delivery and a yearly maintenance check on your washing machine and the other appliances you rely on.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Brands we service

Washing machine brands we repair.

Our engineers are fully trained across the makes filling UK kitchens and utility rooms, so the badge on your machine is almost certainly one we fix week in, week out.

How it works

Your washing machine repair, step by step.

  1. 01

    Book a visit

    Get a quote online or call our UK booking team. Tell us the make, model and what's gone wrong, be it a leak, a flashing error code or a drum that won't spin, and we'll line up a local engineer for you.

  2. 02

    Engineer attends

    We agree your service charge before anyone leaves the depot, then arrive in a time window that works for you. The van is stocked with the parts behind the most common washing machine faults, so plenty of jobs are done on the spot.

  3. 03

    Diagnosed and repaired

    Your engineer traces the fault and puts it right under the agreed service charge, with no extra labour added on top. Should a part be needed, we quote it before fitting, and every completed repair carries a guarantee under our terms.

Transparent pricing

Honest, fixed-price washing machine repairs.

Most washing machine repairs land within the range below. You'll have a fixed service charge agreed before an engineer sets off, with labour, callout and VAT included, and any parts quoted separately only if your machine needs them.

  • Fixed price agreed before any work
  • Genuine or OEM-grade parts
  • Every repair guaranteed
Typical washing machine repair
£64£210

Parts and labour, based on 53,000 washing machine repairs over the last 24 months.

Common repairs
  • Minor fault (door seal, hose, switch) £64–110
  • Common repair (pump, element, interlock) £95–160
  • Major component (motor, bearings, control board) £140–210

Every figure here is a guide drawn from real jobs. Your engineer confirms the exact fixed price before any work starts, with parts quoted separately if they're needed.

Prefer we call you?

Leave your number and the team will ring you back about your washing machine.

Recent jobs

Recent washing machine repairs across the UK.

A snapshot of washing machine jobs our engineers have completed recently, anonymised to postcode district.

  • Bosch washing machine
    CF14 area June 2026
    Completed

    Washing machine not draining

    Stuck filter cleared and freed

  • Hotpoint washing machine
    EX2 area June 2026
    Completed

    Washing machine very noisy on spin

    Drum bearings replaced

  • Haier washing machine
    DE23 area June 2026
    Completed

    Washing machine won't spin water out

    Drain valve kit replaced

  • Samsung washing machine
    LS6 area May 2026
    Completed

    Washing machine leaking from door

    Door seal replaced

Customer reviews

Don't just take our word for it.

Every quote below comes from a real NAC customer and is independently verified by Trustpilot, so you can see exactly how we handle a washing machine repair before you book.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

Had a great washing machine repairman called Lucas come out to us. Was fixed by the end of the week (had to wait for a new motor to be ordered).
Sam C. Oldham · Washing machine
Hotpoint door catch wouldn't open so contacted NAC. Very quick response and easy to deal with. Engineer called the following day and opened the machine for me to remove the washing. Service was excellent and the engineer respectful and friendly.
Carol L. Swansea · Washing machine
Common questions

Washing machine repair questions, answered.

A few things customers usually want to check before they book a washing machine repair. If yours isn't covered here, the team are happy to talk it through.

Still got a question about your washing machine?

How much does a washing machine repair cost?
You'll get a fixed service charge agreed before an engineer sets off, covering all labour, callout and VAT. Parts are the only possible extra, and we quote those separately for your approval before anything is fitted.
How quickly can you attend?
Often the same or next working day where we have availability in your area. Booking earlier in the day gives you the best chance of a next-day visit.
Is the washing machine repair guaranteed?
Yes. Every repair we complete is backed by a guarantee, and the exact length depends on the parts fitted. Full details are set out in our terms and conditions.
Are your engineers qualified?
Our engineers are fully trained by us across the major washing machine brands, from Bosch and Samsung to Beko, Hotpoint and Miele. The badge on your machine is almost certainly one they fix regularly.
Book a repair

Washing machine playing up?

Get a fixed service charge agreed in a couple of minutes online, or talk it through with our UK booking team on 0333 016 9622 and we'll find a slot that suits you.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed