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4.7 · 29,945 reviews on Trustpilot

Your Samsung appliance broken? We'll get it sorted.

Our fully trained engineers repair Samsung washing machines, fridge freezers, ovens and dishwashers in homes across the UK. You get a fixed-price quote covering callout, labour and VAT before anyone knocks, with parts quoted separately only if they're needed. Every repair we complete is backed by a guarantee.

Samsung
4.7 · 29,945 reviews on Trustpilot
Fixed-price quotes Same/next-day visits UK-wide coverage
By the numbers

The track record behind your Samsung repair.

Every figure here comes straight from our own Samsung jobs, not rounded-up marketing.

  • 18,289+ Samsung repairs in the last 24 months
  • 1.8 days Average attendance from booking to visit
  • 72% First-time fix sorted on the first visit
  • £66-£185 Typical repair cost fixed price, quoted up front
Samsung

Is your Samsung on the blink?

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Common faults

The Samsung faults we see most often.

These are the Samsung faults our engineers get called out to most.

  • Not cooling or freezing

    £79–169
    28% of jobs

    A failed compressor, fan or thermostat stops a Samsung fridge or freezer holding temperature. We diagnose the cooling circuit and replace the faulty part.

  • Noise and vibration

    £99–185
    18% of jobs

    Worn bearings, a dropped drum or a failing fan motor cause grinding, clonking and rattling. We confirm the source and fit the right replacement.

  • Won't power on or tripping

    £75–155
    16% of jobs

    A faulty heater, pump or control board can trip the house electrics or leave the appliance dead. We trace the short and renew the part at fault.

  • Leaks and drainage

    £85–170
    14% of jobs

    Perished seals, a blocked pump or filter, or a split hose let water escape or stop a cycle draining. Usually sorted on the first visit.

Fault shares and price ranges are drawn from our own Samsung repair records over the last 24 months. Parts, where needed, are quoted separately before any work begins.

What we fix

Samsung appliances we repair.

From the machines you lean on every day to the ones you only notice when they stop, our engineers know their way around Samsung models. We stock the most common Samsung spares on the van, so plenty of faults get put right on the first visit.

Washing machines

Samsung Washing Machine Repairs

Pumps, drum bearings, door seals and control boards on Samsung washers, traced and put right.

  • Not draining or spinning, often with a 5C code
  • Leaking from the door seal
  • Loud grinding noise on spin
  • Door locked shut mid cycle
View washing machines repairs
Tumble dryers

Samsung Tumble Dryer Repairs

Heating, sensor and drum faults on Samsung dryers diagnosed by trained engineers.

  • Not heating, clothes still damp
  • Grinding or clonking noise
  • Drum won't turn
  • HC or DC error keeps stopping it
View tumble dryers repairs
Ovens & cookers

Samsung Oven & Cooker Repairs

Elements, fans, thermostats and touch panels on Samsung ovens brought back up to temperature.

  • Not heating or cooking unevenly
  • Fan failing or rattling
  • Display or touch panel dead
  • Tripping the electrics
View ovens & cookers repairs
Hobs

Samsung Hob Repairs

Ceramic and induction Samsung hobs, from dead zones to unresponsive sensor panels.

  • Zone won't heat or recognise pans
  • Sensor panel not responding
  • Cracked or chipped glass
  • Error code when switching on
View hobs repairs
Fridge freezers

Samsung Fridge Freezer Repairs

Cooling, ice dispenser and seal problems on Samsung fridge freezers, including American style models.

  • Not cooling or food defrosting
  • Frost or ice building up at the back
  • Water leaking inside or underneath
  • Ice maker or dispenser not working
View fridge freezers repairs
Dishwashers

Samsung Dishwasher Repairs

Drainage, leak sensor and power faults on Samsung dishwashers diagnosed and put right.

  • Not draining away
  • LC or 4C error code
  • Leaking from underneath
  • Not filling or no power
View dishwashers repairs
Why NAC for Samsung

A Samsung repair, done properly.

Samsung designs its appliances around its own quirks, from the error codes that flash up on the display to the firmware behind the control board and seal designs you won't see on other makes. Our engineers work on them constantly, so they tend to read the fault quickly and put it right on the first visit rather than working through guesswork.

Our parts network keeps quality components flowing, including the harder-to-find bits for older models that are still earning their keep in kitchens up and down the country.

  • Fully trained engineers who work across the whole Samsung range.
  • Quality spares sourced through our own supply chain, fitted to last.
  • Common Samsung parts carried on the van, so many faults are sorted on the first visit.
  • A fixed service charge quoted before we attend, covering callout, labour and VAT.
  • Every repair we complete is backed by a guarantee under our terms and conditions.
Why NAC

Why people pick NAC.

  • Same & next-day repairs

    Book before around 3pm and we can usually attend the next working day, often sooner when the part you need is already on the van.

  • All repairs guaranteed

    Every repair we complete comes with a written guarantee, its length set by the parts we fit and covered under our terms and conditions.

  • No hidden charges

    You agree a fixed service charge before we attend, covering callout, labour and VAT. Any parts are quoted separately, never added behind your back.

  • Fully trained engineers

    A family-run team since 2014, with engineers trained across every make and a UK booking team who pick up the phone when you call.

Customer reviews

Don't just take our word for it.

Every review below is from a real NAC customer and checked independently by Trustpilot, so you can judge our Samsung work for yourself before you book.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

Fast response. The part arrived and was installed quickly, and the problem was fixed. Couldn't ask for much more than that, and I'd happily call them again if anything else goes wrong.
John S. Reading · Samsung fridge freezer
Danny the engineer rang to tell me when he'd arrive. He diagnosed a slipped drive belt and repaired it, then checked the pulley was secure. Very pleased with the service and at a reasonable price.
Ralph Lytham St Anne's · Samsung washing machine
Prompt reply and super efficient from the request for a visit through to the actual repair. Pleasant guy, great service. The whole thing was sorted far quicker than I expected.
Katie Newcastle upon Tyne · Samsung washing machine
Book a repair

Got a Samsung that needs sorting?

Tell us what it's doing and get a fixed-price quote in a couple of minutes online, or run through it with our UK booking team on 0333 016 9622.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
NAC-Prime

Look after every essential appliance for just £89 a year.

Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed