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4.7 · 29,945 reviews on Trustpilot

Hotpoint playing up? We'll fix it.

We repair Hotpoint washing machines, ovens, fridges, dishwashers and more, with engineers we train across every make and model. You get a fixed-price quote covering all labour and callout before anyone attends, with any parts quoted separately and a guarantee on every repair we complete.

Hotpoint
4.7 · 29,945 reviews on Trustpilot
Fixed-price quotes Same/next-day visits UK-wide coverage
By the numbers

The track record behind your Hotpoint repair.

Every figure below comes straight from our own Hotpoint jobs, not rounded-up marketing.

  • 16,788 Hotpoint repairs in the last 24 months
  • 1.8 days Average attendance from booking to visit
  • 73% First-time fix sorted on the first visit
  • £64-£210 Typical repair cost fixed price, quoted up front
Hotpoint

Is your Hotpoint on the blink?

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Common faults

The Hotpoint faults we see most.

These are the Hotpoint faults that bring our engineers out most often.

  • Leaks and door seals

    £85–169
    28% of jobs

    A ripped door seal, split hose or blocked drain pump lets water escape across the floor. We usually replace the part and test it on the same visit.

  • Won't power on

    £79–149
    24% of jobs

    A failed door lock, mains filter or control board leaves the appliance dead, tripping the electrics or showing a blank panel instead of starting.

  • Not heating

    £85–175
    20% of jobs

    A burnt-out element or faulty thermostat stops an oven, dryer or dishwasher reaching temperature. We carry the common Hotpoint parts on the van.

  • Noise and vibration

    £109–210
    18% of jobs

    Worn drum bearings or a tired motor cause knocking, grinding and squealing on spin. We'll tell you honestly if a repair is worth doing.

Fault shares and price ranges come from our own Hotpoint repairs over the last 24 months. Your service charge is fixed before the visit, and any parts are quoted separately for approval first.

What we repair

Hotpoint appliances we put right.

Hotpoint builds the machines most kitchens lean on, and our engineers know their habits well. From a washer that won't drain to an oven stuck cold, here's what we cover, with the common Hotpoint spares carried on the van for first-visit fixes.

Washing Machines

Washing Machine Repairs

Door seals, pumps, bearings and control boards on Hotpoint washers, fixed in one visit where we can.

  • Leaking from underneath mid cycle
  • Knocking or loud vibration on spin
  • Won't power on or door stays locked
  • F05 and other error codes
View washing machines repairs
Tumble Dryers

Tumble Dryer Repairs

Heating, drum and sensor faults on Hotpoint condenser and heat pump dryers put right.

  • Not heating or clothes still damp
  • Drum won't turn but motor runs
  • Grinding or loud squeaking noise
  • F19 and other error codes
View tumble dryers repairs
Ovens & Cookers

Oven Repairs

Elements, fans, thermostats and controls on Hotpoint ovens brought back up to temperature.

  • Oven not heating or only warming
  • Grill element burnt out or dropped
  • Tripping the electrics when switched on
  • Fan not running or controls unresponsive
View ovens & cookers repairs
Hobs

Hob Repairs

Gas, ceramic and induction Hotpoint hobs diagnosed, from dead zones to ignition trouble.

  • Ignition clicking but not lighting
  • One or more rings not working
  • No power to the hob
  • Induction zones showing fault codes
View hobs repairs
Fridge Freezers

Fridge Freezer Repairs

Cooling, thermostat and seal faults on Hotpoint fridge freezers tracked down and fixed.

  • Fridge warm but freezer working
  • Freezer icing up or not freezing
  • Noisy or vibrating motor
  • Not cooling and lights flashing
View fridge freezers repairs
Dishwashers

Dishwasher Repairs

Drainage, heating and door faults on Hotpoint dishwashers cleared so dishes come out clean.

  • Not draining or pumping constantly
  • Water not heating up
  • Door catch broken, won't shut
  • Stops mid cycle with an error code
View dishwashers repairs
Why NAC for Hotpoint

A Hotpoint repair, done properly.

Hotpoint appliances come with their own habits, from the fault codes on the display to the door interlocks, control boards and seal designs used across the range. Our engineers work on them week in, week out, so a problem gets traced quickly and many are sorted on the first visit.

When a part is needed, we lean on our supply network to keep the right Hotpoint components moving fast, including the harder-to-find items for older models still earning their keep in UK kitchens.

  • Engineers who handle the full Hotpoint range, day in and day out.
  • Quality OEM or genuine spares sourced through our supply chain, never risky guesswork.
  • Common Hotpoint parts carried on the van for more first-visit fixes.
  • One fixed price covering callout, labour and VAT, quoted before we attend, with no separate diagnostic fee.
  • Every repair we complete is backed by a guarantee, with the length set out in our terms.
Why NAC

Why people pick NAC.

  • Fast attendance

    Book before mid-afternoon and we can usually get an engineer to you the next working day, and often sooner than that.

  • Every repair guaranteed

    Each repair we complete comes with a guarantee, confirmed in writing, with the length set out in our terms and conditions.

  • One fixed price

    You agree the price before any work begins. Callout, labour and VAT are all included, and there's no separate diagnostic fee.

  • Fully trained engineers

    Our engineers are trained by us across every make and appliance, DBS-checked and insured, so the right person turns up.

Customer reviews

Don't just take our word for it.

Every review here comes from a real NAC customer and is checked independently by Trustpilot, so you can see how we handle a Hotpoint repair before you book.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

Very efficient service for my elderly mother. Engineer was very polite and professional. Would definitely recommend. Booking was stress free and easy. Service was swift and exactly as promised.
Paula Y. Northampton · Oven
Andy arrived on time to unblock the pump on my washing machine which is integrated and needed the plinth removing. He did a good clean job and fixed it back on neatly. A nice friendly guy. Would definitely recommend.
Jean Liverpool · Washing machine
Friendly honest service, no hiding charges and got the job done.
Tony B. Brighton · Tumble dryer
Book a repair

Got a Hotpoint that needs fixing?

Tell us what's gone wrong and get a fixed-price quote in a couple of minutes online, or talk it through with our UK booking team on 0333 016 9622. We'll get an engineer to you and sort it.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
NAC-Prime

Look after every essential appliance for just £89 a year.

Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed