Fridge freezer playing up? Let's get it cold again.
When a fridge stops holding temperature, a freezer ices up or water pools inside, our fully trained engineers track down the fault and aim to fix it on the first visit. You'll get a fixed service charge agreed before any work starts, with parts quoted separately if they're needed, plus a guarantee on the repair.
Get a fridge freezer engineer out.
- Engineers across the UK
- Same or next-day visits
- Every repair guaranteed
The track record behind your fridge freezer repair.
Every figure here comes from our own job records, not a marketing brochure.
- 43,000+ Repairs completed in the last 24 months
- 1.8 days Average attendance from booking to visit
- 78% First-time fix sorted on the first visit
- £65-£235 Typical repair cost fixed price, agreed up front
Fridge freezer playing up?
Book a repairCommon fridge freezer faults, and what they cost.
These are the fridge freezer faults our engineers are called out to most often.
Fault frequencies and price ranges come from our own fridge freezer jobs over the last 24 months. Your exact fixed price is confirmed before any work begins, with parts quoted separately if needed.
Cover every essential appliance in your home for just £89 a year.
Membership brings priority same or next-day visits, member-only discounts, free parts delivery and a yearly maintenance check, across your fridge freezer and every kitchen appliance you rely on.
- No excess fees
- Free parts delivery
- Cancel anytime
Fridge freezer brands we fix every week.
Our engineers are fully trained across every major make, so whatever cooling brand is built into your kitchen, it is one we work on regularly. These are the names we attend most for fridge freezers.
-
Most repaired
-
-
-
-
-
- Hisense
-
-
-
Your fridge freezer repair, step by step.
- 01
Book a visit
Get a quote online or speak to our UK booking team. Tell us the make, model and exactly what your fridge freezer is doing, and we'll line up an engineer who covers your area.
- 02
Engineer attends
Same or next working day where we have availability, arriving in a confirmed time window. Our engineers stock common cooling and defrost parts, so plenty of faults are put right there and then.
- 03
Diagnosed and quoted
Your engineer finds the fault and agrees a fixed price before touching anything, with any parts quoted separately first. Most fridge freezers are fixed on the same visit, and every repair we finish is guaranteed.
Fixed-price fridge freezer repairs.
Most fridge freezer repairs land within the range below. You'll have a fixed price before any work begins, with labour, callout and VAT all included, and parts quoted separately first if any are needed.
- Fixed price agreed before any work
- Genuine or OEM-grade parts
- Every repair guaranteed
Parts and labour, based on 43,000 fridge freezer repairs over the last 24 months.
Common repairs- Minor fault (door seal, defrost drain, thermostat) £80–115
- Common repair (defrost heater, fan motor, start relay) £95–145
- Major component (compressor, control board) £140–160
Every figure is a guide based on our own job records. Your engineer confirms the exact fixed price on site before starting.
Recent fridge freezer repairs across the UK.
A quick look at fridge freezer jobs our engineers have wrapped up around the country.
-
PO20 area June 2026CompletedFridge freezer freezer not freezing
Freezer thermostat fault fixed
-
LS13 area June 2026CompletedFridge freezer overcooling repair
Door seal replaced
-
LS6 area May 2026CompletedFridge freezer leaking water inside
Blocked defrost drain cleared
-
BS3 area May 2026CompletedFridge freezer running noisily
Cooling fan motor replaced
Don't just take our word for it.
Every fridge freezer review below comes from a real NAC customer and is independently verified by Trustpilot, so you can see exactly what people think before you book.
Rated Excellent from 29,921 reviews
The fridge was repaired well and on time. The vibration stopped and even the light bulb on top was sorted so it came on again. The engineer who came knew exactly what he was doing and was very friendly.
Cooling fan on our LG American fridge freezer stopped. Responses were quick and helpful and they did everything you could wish. We'd contacted a number of other local companies who couldn't help, so this was a relief.
Fridge freezer repair questions.
A few things customers usually want to know before they book a fridge freezer repair. If yours isn't covered here, our UK team are happy to talk it through.
Still got a question about your fridge freezer?
How much does a fridge freezer repair cost?
How quickly can you attend?
Is a fridge freezer worth repairing?
Are your fridge freezer repairs guaranteed?
More on keeping your fridge freezer running.
Plain-English advice from the engineers who fix fridge freezers all week.
How to Set the Right Fridge Freezer Temperature
Food spoiling too fast or freezing in the fridge? Learn the ideal fridge and freezer temperatures and how to adjust them correctly.
Read the guideHow to Set the Correct Fridge Freezer Temperature
The right fridge and freezer temperatures keep food fresh and cut energy use, here's how to set them correctly.
Read the guideHow to Set the Right Fridge Freezer Temperature
Food not staying cold or freezing too hard? Learn the ideal fridge and freezer temperatures and how to adjust them.
Read the guide
Ready to get your fridge freezer cold again?
Get a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 0333 016 9622 if you'd rather explain the fault first.
- Fixed-price quotes
- Every repair guaranteed
- UK booking team
