Real repairs, reviewed by real customers.
Every review you read here comes from a genuine NAC customer and is checked independently by Trustpilot. Nothing is edited or hand-picked, just honest accounts of what broke and how the repair went.
Rated Excellent from 29,921 reviews
- Independently verified
- Real customer reviews
- Updated continuously
I'm only reporting on the first phone call so far, but compared to most companies it was fast and efficient. No endless menus or tinny hold music. The person I spoke to was pleasant and very clear.
Very quick response to my call, and they were clear about the callout and labour costs straight away. Reassuring that the engineer rang me soon after I'd contacted the company.
Excellent service, and lots of honest advice about the best replacement washing machine for us. No pressure at all, just genuinely helpful throughout.
Excellent and prompt service, and friendly with it. My oven was repaired and working again as soon as the spare part arrived. I'll definitely use NAC again when something else needs sorting.
The engineer arrived as promised and kept me updated on his arrival time. He ordered the replacement parts I needed and let me know when he'd be back to fit them.
Had a great repairman called Lucas come out to us. It was fixed by the end of the week once a new motor had been ordered. Friendly and clearly knew his stuff.
Turned up on time and repaired the dishwasher quickly and efficiently. Straightforward from start to finish, no fuss at all.
Very quick and straightforward to book a date, and paying was easy too. The whole thing was painless from the first click right through to the repair.
Wayne was friendly and very professional, and the service was excellent. The booking process was really easy and I'd happily use them again.
Very efficient service for my elderly mother. The engineer was polite and professional, booking was stress free, and the repair was swift and exactly as promised. Would definitely recommend.
First impressions were great. Getting through on the phone was quick, with no menus to battle through, and the person I spoke to explained everything clearly. Looking forward to the visit.
Booked it for my elderly mum and the whole thing was stress free. The engineer was polite and professional and got it sorted swiftly, exactly as I'd been told on the phone. Happy to recommend.
Why choose NAC?
- Same & Next-Day Repairs
We aim to send an engineer on the same day of reporting the fault or the next day where possible.
- All Repairs Guaranteed
We believe in our skills and follow that up with a standard guarantee of our work to give you peace of mind.
- No Hidden Charges
We understand the importance of budgeting and make sure you are fully aware of all costs in advance.
- Family Run Business
Husband and Wife team Adrian and Amanda set the standards at NAC, family-run since 2014.
Need an engineer round?
Book in a couple of minutes online, or pick up the phone. Our UK booking team handle the rest.
- Fixed-price quotes
- Guaranteed repairs
- UK booking team