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4.7 · 29,945 reviews on Trustpilot
Rated Excellent on Trustpilot

Real repairs, reviewed by real customers.

Every review you read here comes from a genuine NAC customer and is checked independently by Trustpilot. Nothing is edited or hand-picked, just honest accounts of what broke and how the repair went.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

  • Independently verified
  • Real customer reviews
  • Updated continuously
I'm only reporting on the first phone call so far, but compared to most companies it was fast and efficient. No endless menus or tinny hold music. The person I spoke to was pleasant and very clear.
Ian M. Manchester · Siemens washing machine
Very quick response to my call, and they were clear about the callout and labour costs straight away. Reassuring that the engineer rang me soon after I'd contacted the company.
Brian F. Milton Keynes · Miele washing machine
Excellent service, and lots of honest advice about the best replacement washing machine for us. No pressure at all, just genuinely helpful throughout.
Carolyn A. Topsham · Bosch washing machine
Excellent and prompt service, and friendly with it. My oven was repaired and working again as soon as the spare part arrived. I'll definitely use NAC again when something else needs sorting.
Barbara C. Westminster · Creda cooker
The engineer arrived as promised and kept me updated on his arrival time. He ordered the replacement parts I needed and let me know when he'd be back to fit them.
Anonymous Birmingham · Zanussi washing machine
Had a great repairman called Lucas come out to us. It was fixed by the end of the week once a new motor had been ordered. Friendly and clearly knew his stuff.
Sam C. Oldham · Hoover washing machine
Turned up on time and repaired the dishwasher quickly and efficiently. Straightforward from start to finish, no fuss at all.
Jill B. Rowley Regis · Lamona dishwasher
Very quick and straightforward to book a date, and paying was easy too. The whole thing was painless from the first click right through to the repair.
Neil C. Kelleythorpe · Zanussi hob
Wayne was friendly and very professional, and the service was excellent. The booking process was really easy and I'd happily use them again.
Richard B. Huddersfield · Fridge freezer
Very efficient service for my elderly mother. The engineer was polite and professional, booking was stress free, and the repair was swift and exactly as promised. Would definitely recommend.
Paula Y. Northampton · Hotpoint oven
First impressions were great. Getting through on the phone was quick, with no menus to battle through, and the person I spoke to explained everything clearly. Looking forward to the visit.
Ian M. Manchester · Siemens washing machine
Booked it for my elderly mum and the whole thing was stress free. The engineer was polite and professional and got it sorted swiftly, exactly as I'd been told on the phone. Happy to recommend.
Paula Y. Northampton · Hotpoint oven

Why choose NAC?

  • Same & Next-Day Repairs

    We aim to send an engineer on the same day of reporting the fault or the next day where possible.

  • All Repairs Guaranteed

    We believe in our skills and follow that up with a standard guarantee of our work to give you peace of mind.

  • No Hidden Charges

    We understand the importance of budgeting and make sure you are fully aware of all costs in advance.

  • Family Run Business

    Husband and Wife team Adrian and Amanda set the standards at NAC, family-run since 2014.

Book a repair

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Book in a couple of minutes online, or pick up the phone. Our UK booking team handle the rest.

  • Fixed-price quotes
  • Guaranteed repairs
  • UK booking team
NAC engineer arriving at a customer's home
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed