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4.7 · 29,945 reviews on Trustpilot

Washer dryer playing up? Let's fix it.

Packing a washer and a dryer into one machine means faults can hide in either half, so it pays to have someone who knows where to look. Our fully trained engineers diagnose the problem, agree a fixed service charge before any work starts and back every completed repair with a guarantee.

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  • UK-wide coverage
  • Same or next-day visits
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

The scale behind your washer dryer repair.

We only quote figures we can stand behind.

  • 8,900+ Repairs completed in the last 24 months
  • 1.9 days Average attendance from booking to visit
  • 75% First-time fix sorted on the first visit
  • £56-£194 Typical repair cost fixed price, agreed up front
Washer Dryers

Is your washer dryer on the blink?

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Common faults

The washer dryer faults we see most.

These are the washer dryer faults our engineers are called out to most.

  • Won't dry clothes

    £95–165
    23% of jobs

    The heating element, thermostat or thermal cut-out on the dry side has failed, so loads stay damp. We test each part and replace the faulty one.

  • Won't drain or spin

    £85–150
    19% of jobs

    Often a blocked pump or filter, a snagged drain hose or a worn belt, leaving the drum full of water at the end of the wash.

  • Leaking water

    £85–150
    16% of jobs

    A torn door seal, split hose or cracked sump lets water onto the floor as the machine fills or spins. We trace the source and renew the part.

  • Not heating the wash

    £95–160
    14% of jobs

    The wash element or its thermostat has gone, so washing comes out cold. In most cases it's a straightforward swap once we've confirmed the fault.

  • Noisy or banging drum

    £90–175
    14% of jobs

    Worn drum bearings or a stray coin in the sump cause grinding and loud banging, usually worst on the spin or drying cycle.

  • Error code or won't power on

    £79–160
    14% of jobs

    A flashing code or a dead display points to a control board or wiring fault. We read the code on the visit and track it to the part behind it.

Fault shares and price ranges are based on our washer dryer jobs over the last 24 months. Parts, if needed, are quoted separately before any work goes ahead.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

Members get priority same or next-day visits, discounts on repairs, free parts delivery and a yearly maintenance check across your washer dryer and the rest of your home appliances.

  • Priority booking
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Brands we repair

Washer dryer brands we know well.

Our engineers are fully trained across every major washer dryer make, so whatever badge is on the door of yours, it is almost certainly one we work on week in, week out.

How it works

Your washer dryer repair, step by step.

  1. 01

    Book a visit

    Get a quote online or speak to our UK booking team. Tell us the make, model and exactly what the washer dryer is doing, and we'll pair you with an engineer who covers your area.

  2. 02

    Engineer attends

    We aim for same or next working day where there's availability, and give you a confirmed time window. The van arrives stocked with the parts that put right the most common washer dryer faults.

  3. 03

    Diagnosed and quoted

    You see a fixed service charge before any work begins, with parts quoted separately if they're needed. Most faults are sorted on the same visit, and every completed repair is backed by a guarantee.

Transparent pricing

Fixed-price washer dryer repairs.

Most washer dryer repairs land within the range below. You'll see a fixed service charge before any work starts, covering labour, callout and VAT, with parts quoted separately only if they're needed.

  • Fixed price agreed before any work
  • Genuine or OEM-grade parts
  • Every repair guaranteed
Typical washer dryer repair
£79£175

Parts and labour, based on 8,900 washer dryer repairs over the last 24 months.

Common repairs
  • Minor fault (seal, hose, filter) £79–115
  • Common repair (pump, element, thermostat) £95–160
  • Major component (motor, bearings, board) £145–175

These figures are a guide based on our recent washer dryer jobs. The exact fixed price is confirmed on site before the engineer begins.

Prefer a callback?

Leave your number and a good time, and our team will ring you back.

Recent jobs

Recent washer dryer repairs we've completed.

A snapshot of washer dryer jobs our engineers have wrapped up recently, anonymised to the postcode district.

  • Indesit washer dryer
    CH63 area June 2026
    Completed

    Washer dryer door wouldn't open

    Door seal gasket replaced

  • SK8 area June 2026
    Completed

    Washer dryer door stuck locked

    Door lock released and reset

  • CB4 area May 2026
    Completed

    Washer dryer showing an error code

    Pressure switch replaced

  • Samsung washer dryer
    NR2 area May 2026
    Completed

    Washer dryer not draining properly

    Drainage fault traced and fixed

Customer reviews

Don't just take our word for it.

Every review here comes from a real NAC customer and is independently verified by Trustpilot, so you're reading exactly what people said once we'd sorted their washer dryer.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

5 star service from start to finish. From ease of booking to completion. Clear upfront pricing and kept informed of timescales and ETA. Would definitely use again.
Sue P. Thornton · Washer dryer
Absolutely fantastic service, could not fault it. Booking was easy online and we had someone out to look at our washer dryer the next day. Found the problem, ordered a new part and came back to fix it. A godsend with a newborn in the house. Absolutely recommend.
Andrew H. Wideopen · Washer dryer
Common questions

Washer dryer repair questions.

A few things customers tend to ask before they book a washer dryer engineer. If yours isn't covered here, give us a call and we'll talk it through.

Still got a question about your washer dryer?

Why has my washer dryer stopped drying?
It's usually a failed heating element, thermostat or thermal cut-out on the drying circuit, which leaves loads damp at the end of a cycle. The engineer tests each of these on the visit and replaces the faulty part, most often the same day.
How much does a washer dryer repair cost?
Most washer dryer repairs land between £79 and £175, with labour, callout and VAT all included in one fixed service charge agreed before any work starts. Parts are the only possible extra, and we quote those separately for you to approve first.
How quickly can you attend?
Same or next working day where there's availability in your area. Booking before around 3pm gives you the best chance of a next-day slot, and you'll get a confirmed time window either way.
Is the repair guaranteed?
Yes, every completed repair is backed by a guarantee. The exact length depends on the parts fitted and is set out in our terms and conditions, so you're covered once the work is done.
Book a repair

Ready to book your washer dryer repair?

Get a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 0333 016 9622 and pick a visit slot that suits you.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed