Freezer not freezing? We'll sort it.
From a freezer that won't get cold to one frosting up or failing to start, our fully trained engineers repair every make of freezer. You'll have a fixed service charge agreed before we visit, the right parts fitted where they're needed, and a guarantee on every repair we complete.
Get a freezer engineer booked.
- Every freezer make repaired
- Fixed service charge upfront
- Guaranteed repairs
The story behind your freezer repair.
We only put up figures we can actually back, so here's an honest look at how we handle freezer faults.
- 77% First-time fix sorted on the first visit
- All makes Freezers repaired every brand we're sent
- Fixed Service charge agreed before we visit
- Guaranteed Every repair covered under our terms
Is your freezer on the blink?
Book a repairThe most common freezer faults we see.
These are the freezer faults that bring our engineers out most often.
Fault shares and price ranges are drawn from our aggregated freezer repairs over the last 24 months. Parts, if needed, are quoted separately before any work goes ahead.
Cover every essential appliance in your home for just £89 a year.
Members get priority same or next-day visits, discounts on repairs, free parts delivery and a yearly maintenance check across the appliances your household relies on.
- Priority booking
- Member discounts
- Cancel anytime
Freezer brands we know well.
Our engineers are fully trained to repair every make of freezer, from mainstream names to premium models, so whatever badge is on the door, it's one we work on regularly.
Booking your freezer repair, step by step.
- 01
Book a visit
Get a quote online or call our UK booking team. Tell us the make, model and what your freezer is doing, and we'll match you with an engineer covering your area.
- 02
Engineer attends
We'll confirm a time window and turn up with a van stocked for common freezer faults, often the same or next working day where availability allows in your area.
- 03
Diagnosed and quoted
Your engineer finds the fault and confirms the fixed service charge before any work begins. Any parts are quoted separately first, and the finished repair is guaranteed under our terms.
Clear, fixed-price freezer repairs.
Most freezer repairs land within the range below. You'll have a fixed service charge agreed before we visit, with all the callout and labour included, and any parts quoted separately first.
- Fixed price agreed before any work
- Genuine or OEM-grade parts
- Every repair guaranteed
Parts and labour, based on 20,000 freezer repairs over the last 24 months.
Common repairs- Minor fault (door seal, thermostat, fuse) £79–110
- Common repair (defrost heater, fan, drain) £95–150
- Major component (compressor, control board) £140–170
Every figure here is a guide based on our recent freezer jobs. We confirm the exact fixed service charge before any work starts, and quote any parts separately first.
Recent freezer repairs across the UK.
A look at some of the freezer jobs our engineers have wrapped up lately.
- M21 area May 2026Completed
Freezer not freezing properly
Thermostat replaced
- RG1 area April 2026Completed
Freezer frosting over repair
Defrost heater renewed
- LS6 area May 2026Completed
Freezer running constantly
Compressor relay fitted
- BS3 area March 2026Completed
Freezer leaking water onto floor
Defrost drain cleared
What freezer owners say about us
Every review here comes from a real NAC customer and is checked independently by Trustpilot, so you're reading honest accounts of what happened when we turned up to fix a freezer.
Rated Excellent from 29,921 reviews
Booked online one evening and the engineer was round by lunchtime the next day. He worked out why our freezer wasn't getting cold and agreed the price before he started. No surprises whatsoever, really pleased.
Our freezer kept frosting up and tripping the kitchen sockets. I was quoted up front and charged exactly that on the day, with the new part explained before any work began. Honest, quick and no pushy upselling.
Freezer repair questions, answered.
A few things people often want to check before booking a freezer repair. If yours isn't covered here, give the team a call and we'll talk it through.
Still got a question about your freezer?
How much does a freezer repair cost?
How quickly can you attend?
Is the freezer repair guaranteed?
Can you repair my make of freezer?
More on looking after your freezer.
Practical, jargon-free guidance from our engineers before you decide what to do.
Why Is My Freezer Leaking Water? Causes & Fixes
Find out why your freezer is leaking water onto the floor, how to trace the source safely, and the simple fixes you can try at home.
Read the guideFreezer Making Loud Noises? How to Find the Cause
Buzzing, humming or grinding from your freezer? Learn how to identify the source and which noises mean a repair is needed.
Read the guideWhat Temperature Should a Freezer Be Set To?
The ideal freezer temperature is -18°C to -20°C. Learn how to check it accurately and keep food safely frozen.
Read the guide
Ready to get your freezer fixed?
Get a fixed service charge agreed online in a couple of minutes, or talk it through with our UK booking team on 0333 016 9622.
- Fixed-price quotes
- Every repair guaranteed
- UK booking team
