Self-Employed Domestic Appliance Engineers

NAC are constantly looking for talented fully experienced self-employed domestic appliance engineers across the UK to join our network. This is an exciting opportunity to partner with the UK’s largest and fastest-growing independent out-of-warranty repair company, gain access to a constant stream of quality cash-paying work, retain 100% of your parts profit, and build your own business with full independence and strong support.

You should be a competent white goods engineer experienced in fault finding with a range of appliances including:

• Washing Machines (Freestanding & Integrated).

• Tumble Dryers (Freestanding & Integrated).

• Refrigeration Products (Frost Free & American Style, Freestanding & Integrated).

• Electric Cookers, Ovens & Hobs (Freestanding & Integrated).

• Dishwashers (Freestanding & Integrated).

• Gas Safe / CCN1 / CKR1 Desirable but not essential.

We are looking for self-employed engineers who are professional, self-reliant and responsible, able to manage their own workload, source their own parts, deliver outstanding customer service and build lasting customer relationships in their area. They will be able to demonstrate pride and effort in every job undertaken and will have excellent communication skills with bundles of enthusiasm.

Network Member Summary:

• Earnings potential: Unlimited – collect call-out & labour directly from customer + retain 100% profit on all spare parts.

• Low fixed commission: Only £25 + VAT per accepted job (regardless of job value).

• Free City & Guilds Assured / CPD Accredited online training modules.

• Access to ServiceMate job management system with text/email notifications.

• Zero payment risk – payments direct to you, never out of pocket.

• Full freedom to negotiate repeat business and keep customers forever.

• Marketing support – national & local advertising bringing work to you.

• Helpful support team available for technical advice & difficult parts sourcing.

• Build your reputation – excellent customer reviews boost your own business profile.

Required Knowledge and Experience:

• Applicants must have significant experience in repairing domestic appliances such as washing machines, dishwashers, cookers, tumble dryers and fridge freezers.

• You need to be able to manage your own workload, source and fit spare parts, and complete repairs to a high standard.

• You must be presentable, professional and have excellent communication skills.

• All engineers will need a valid UK Driving Licence.

Role Overview

• Receiving high-quality, chargeable repair bookings via ServiceMate.

• Contacting customers directly to arrange convenient visit times.

• Visiting clients’ homes, diagnosing and rectifying faults on all domestic appliances.

• Collecting call-out / labour charge directly from customer on-site.

• Sourcing, quoting, supplying and fitting your own spare parts (100% profit retained).

• Building customer relationships for future repeat and referral business.

• Maintaining high standards of workmanship, appearance and customer service.

Behaviours We Value

• Self-motivated, flexible, proactive and hard-working with a positive attitude.

• Exceptionally high standards with meticulous attention to detail.

• Excellent communicator able to build confident, lasting customer relationships.

• Strong time management skills and ability to prioritise effectively.

• Ability to make quick, solid decisions and solve problems on the job.

• Willing to embrace new tools, systems and ways of working.

• Display respect, helpfulness and professionalism in every customer interaction.