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4.7 · 29,945 reviews on Trustpilot

Your Swan appliance plays up. We put it right.

We repair Swan appliances across the UK, from kettles and microwaves to fridges, washing machines and more. You get a fully trained engineer, a fixed-price quote agreed before any work starts, and a guarantee on every repair we carry out.

Swan
4.7 · 29,945 reviews on Trustpilot
Fixed-price quotes Same/next-day visits UK-wide coverage
By the numbers

The track record behind your Swan repair.

Every figure here comes from our own Swan jobs, not a marketing guess.

  • 300+ Repairs completed on Swan appliances
  • 1.9 days Average attendance from booking to visit
  • 78% First-time fix sorted on the first visit
  • £70-£130 Typical repair cost fixed price, agreed up front
Swan

Swan appliance on the blink?

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Common faults

The Swan faults we see most often.

These are the Swan faults our engineers get called out to most.

  • Won't power on or tripping

    £79–149
    16% of jobs

    A failed mains filter, faulty board or a shorting component often leaves a Swan appliance dead or tripping the fuse. We trace the fault and replace what's gone.

  • Not heating or cooling

    £85–189
    32% of jobs

    A worn compressor, blocked airflow or a failed thermostat stops Swan fridges cooling and ovens reaching temperature. We test the circuit and fit the right part.

  • Leaks and won't drain

    £79–159
    28% of jobs

    Torn door seals, a blocked pump or a split hose let water escape or sit in the drum. Usually cleared or replaced on the same visit.

  • Noise and won't spin

    £85–199
    18% of jobs

    Worn bearings, a failing fan motor or a snapped belt cause rumbling, clicking and a drum that won't spin. We'll tell you honestly if it's worth fixing.

Fault shares and price ranges are drawn from our own Swan repairs over the last 24 months. Your final price is fixed and agreed before any work starts.

What we repair

Swan appliances we get working again.

From the fridge freezer humming away in the corner to the washing machine you can't do without, our engineers handle the Swan appliances people call us about most. Spares for the common faults travel on the van, so plenty of jobs are sorted on the first visit.

Fridge Freezers

Swan Fridge Freezer Repairs

Cooling loss, tripping electrics and worn door seals on Swan fridge freezers traced and put right.

  • Fridge not cooling but freezer fine
  • Tripping the electrics
  • Fan rumbling or screeching
  • Seals letting cold air out
View fridge freezers repairs
Washing Machines

Swan Washing Machine Repairs

Drainage, spin and door seal faults on Swan washers diagnosed and fixed, error codes included.

  • Not draining or unlocking
  • Won't spin, clothes left wet
  • Torn or leaking door seal
  • E21 and other error codes
View washing machines repairs
Dishwashers

Swan Dishwasher Repairs

Drainage blockages, E4 errors and poor cleaning on Swan dishwashers sorted, often in one visit.

  • E4 error and won't start
  • Water sitting in the base
  • Not draining or beeping
  • Not cleaning properly
View dishwashers repairs

Swan Cooker Repairs

Overheating, dead hotplates and tripping faults on Swan cookers checked over and repaired.

  • Oven heating then cutting out
  • Hotplates not working
  • Cooker getting too hot
  • Tripping the electrics
View cookers repairs
Ovens

Swan Oven Repairs

Heating problems, failed elements and broken controls on Swan ovens put right.

  • Not heating beyond 150 degrees
  • Element sparked and stopped working
  • Broken handle or loose door
  • Knobs and controls failing
View ovens repairs
Hobs

Swan Hob Repairs

Overheating rings and dead hotplates on Swan hobs tested and repaired.

  • Rings overheating in use
  • Hotplates not coming on
  • Control knob fallen inside
  • Hob unsafe to use
View hobs repairs
Why NAC for Swan

A Swan repair, done properly.

Swan spreads itself across the kitchen, from compact fridge freezers and washing machines to retro-styled cookers and small countertop appliances. Each one has its own quirks, and our engineers work on them often enough to know where the common faults hide, which usually means a quicker diagnosis and a better chance of fixing it on the first visit.

When a part is needed, we tap into our supply network to get the right component moving fast, including bits for older Swan models still earning their keep. You'll see the cost of any parts before we order anything, so there are no surprises once the engineer is at your door.

  • Fully trained engineers who work across the whole Swan range, big appliances and small.
  • Quality parts sourced through our own supply chain, quoted before we fit anything.
  • Same or next-day visits in many areas when the part is already on the van.
  • One fixed service charge covering callout, labour and VAT, agreed before we start.
  • A guarantee on every repair we complete, with the length set out in our terms.
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before around 3pm and there's a good chance we'll have an engineer with you the next working day.

  • Every repair guaranteed

    Each completed repair is covered by a guarantee, confirmed in writing, with the length set out in our terms.

  • One fixed price

    You agree the service charge before any work begins. It covers callout, labour and VAT, with parts quoted separately first.

  • Fully trained engineers

    Our engineers are trained across all appliances and makes, fully insured and DBS-checked before they reach your door.

Customer reviews

Rated excellent by thousands of customers.

Don't just take our word for it. Every review here is from a real NAC customer and independently checked by Trustpilot, so what you read is what people actually experienced when we repaired their Swan appliance.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

Excellent company to deal with. Very professional and friendly from the first call right through to the engineer coming to fix the appliance. The cost was explained before going ahead. Would recommend, thank you.
Anne W. Sale · Dishwasher
I booked my appointment on the phone at 1pm and by 3pm Daniel had arrived and fixed my fridge quickly and effectively. The customer service was amazing and I'll keep recommending you.
Chloe A. Newcastle upon Tyne · Fridge freezer
A really nice lad came to repair my American fridge freezer. Helpful, friendly and took care around the property. He had to come back to replace a part but the service was very good and I'm really happy.
Jackie S. Ottringham · Fridge freezer
Book a repair

Ready to book your Swan repair?

Get a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 0333 016 9622. We'll handle the rest from there.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
NAC-Prime

Look after every essential appliance for just £89 a year.

Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed