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4.7 · 29,945 reviews on Trustpilot

Any make, any model, we'll repair it. Fixed, not replaced.

Our engineers fix every kind of domestic appliance, including older and less common makes that are hard to find a specialist for. You get a fixed-price quote covering callout, labour and VAT before anyone attends, with a guarantee on every repair we complete.

Other / Unknown
4.7 · 29,945 reviews on Trustpilot
Fixed-price quotes Same/next-day visits UK-wide coverage
By the numbers

The track record behind your repair.

These are the numbers behind the work, not rounded-up marketing claims.

  • 8,400+ Repairs completed in the last 24 months
  • 2 days Average attendance from booking to visit
  • 78% First-time fix sorted on the first visit
  • £66-£185 Typical repair cost fixed price, quoted up front
Other / Unknown

Is your Other / Unknown on the blink?

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Common faults

What tends to go wrong, and what it costs.

Across the less common makes we see, a handful of faults come up again and again.

  • Not cooling properly

    £89–169
    28% of jobs

    A failed compressor, thermostat or blocked coolant line stops a fridge or freezer holding temperature. We test the sealed system and replace what's faulty.

  • Not heating

    £89–185
    26% of jobs

    A worn element, thermostat or control board keeps ovens, hobs and microwaves from reaching heat. We carry the parts that fail most.

  • Won't power on

    £79–149
    20% of jobs

    A blown mains filter, faulty board or tripping fault leaves an appliance dead. Quick to trace, and often sorted on the first visit.

  • Leaks and won't drain

    £79–159
    18% of jobs

    A blocked pump, split hose or perished seal lets water escape or sit in the machine. Usually cleared or replaced the same visit.

Fault shares and price ranges are drawn from repairs we logged across these makes over the last 24 months.

What we repair

Appliances we fix, whatever the badge.

From the machines you run every day to the ones nobody else seems to stock parts for, our engineers cover the full range of home appliances. The most common spares ride on the van, so plenty of jobs are sorted on the first visit.

Washing Machines

Washing Machine Repairs

Bearings, pumps, door seals and control boards put right, including makes other repairers won't touch.

  • Not draining or spinning
  • Leaking water onto the floor
  • Door seal split or detached
  • Error code stopping the cycle
View washing machines repairs
Tumble Dryers

Tumble Dryer Repairs

Heating elements, belts, sensors and drums sorted on vented and condenser models alike.

  • Not heating or not drying clothes
  • Belt gone, drum won't turn
  • Making a loud noise when running
  • Tripping the electrics
View tumble dryers repairs
Ovens & cookers

Oven & Cooker Repairs

Elements, fans, thermostats and broken controls fixed on built-in ovens and freestanding cookers.

  • Oven not heating up
  • Tripping the electrics
  • Fan not working
  • Knob or control broken off
View ovens & cookers repairs
Hobs

Hob Repairs

Gas, ceramic and induction hobs, from seized ignition to rings that won't light or heat.

  • Burner won't light or stay lit
  • Ignition clicking constantly
  • Ring not heating up
  • E6 or other error code
View hobs repairs
Fridge freezers

Fridge Freezer Repairs

Cooling, thermostat, drainage and seal faults traced and fixed, our most common call-out by far.

  • Not cooling or not cold enough
  • Freezer over-frosting or icing up
  • Door not closing properly
  • Noisy or no power
View fridge freezers repairs
Dishwashers

Dishwasher Repairs

Drainage blockages, heating problems and stuck doors cleared, with spray-arm and pump faults too.

  • Not draining, water left in the bottom
  • Leaking from the door or underneath
  • Not heating the water
  • Door won't stay closed
View dishwashers repairs
Why NAC

Any make, repaired properly.

Older or less familiar appliances often get scrapped because nobody wants the bother of tracing the fault or hunting down the right part. Our engineers are trained across every manufacturer and appliance type we work with, so an unusual badge or an obscure error code doesn't throw them.

We use our parts supply network to track components down quickly, including the harder-to-find pieces that keep older models going in UK kitchens. If a part is needed, we quote it separately before any work starts, so nothing lands on your bill as a surprise.

  • Engineers trained across every make and appliance, not just the household names.
  • Quality parts sourced through our supply chain, whether OEM or genuine where available.
  • Your service charge covers all labour, callout and VAT, with parts quoted separately first.
  • A clear price agreed before any work begins, so you know the cost up front.
  • Every repair we complete is backed by a guarantee under our terms and conditions.
Why NAC

Why people pick NAC.

  • Quick to attend

    Once you've booked, we aim to get an engineer to you fast, often within a couple of working days, and sort plenty of jobs on that first visit.

  • Every repair guaranteed

    Each repair we complete is backed by a guarantee, with the length set by the parts we fit and covered under our terms and conditions.

  • No hidden charges

    Your service charge covers all labour, callout and VAT, agreed before we attend. Parts are the only extra, and we quote those separately first.

  • Trained on every make

    Our engineers are fully trained across all manufacturers and appliance types, so an unusual badge or odd error code won't catch them out.

Customer reviews

Don't just take our word for it.

Every review here comes from a real NAC customer and is independently checked by Trustpilot, so what you read is what actually happened on the day.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

Wayne was friendly and very professional. The service given was excellent and the booking process was very easy. Would happily use NAC again.
Richard B. Huddersfield · Fridge freezer
Mark, who came to repair my fridge, went above and beyond to get the issue sorted. He has excellent customer service skills and nothing was too much trouble. What a lovely guy, thank you.
Victor J. Stoke-on-Trent · Fridge freezer
Everyone was helpful and happy, even though they knew from the start that because of its age the parts would be impossible to get. The engineer still did his very best for us.
Alister N. Falkirk · Washing machine
Book a repair

Need an appliance repaired?

Tell us the make and the fault and we'll quote a fixed price before anyone attends. Book online in a couple of minutes, or talk it through with our UK team on 0333 016 9622.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
NAC-Prime

Look after every essential appliance for just £89 a year.

Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed