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4.7 · 29,945 reviews on Trustpilot

New World appliances, sorted properly. Repaired, not replaced.

From New World cookers and ovens to hobs and range cookers, our fully trained engineers handle the repair start to finish. You get a fixed-price quote before anyone visits, with parts quoted separately if they're needed, and every repair we complete is backed by a guarantee.

New World
4.7 · 29,945 reviews on Trustpilot
Fixed-price quotes Same/next-day visits UK-wide coverage
By the numbers

The track record behind your New World repair.

Every figure here comes from our own job records, not rounded-up marketing.

  • 642 Repairs completed on New World appliances
  • 2.3 days Average attendance from booking to visit
  • 71% First-time fix sorted on the first visit
  • £66-£180 Typical repair cost fixed price, quoted up front
New World

New World appliance playing up?

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Common faults

The New World faults we see most often.

These are the New World faults that bring us out most often, with a typical fixed price for each.

  • Flame won't stay lit

    £96–124
    28% of jobs

    A failing thermocouple or flame safety device cuts the gas the moment you release the knob. We replace the part and reset the safety cut-off.

  • Oven won't ignite

    £89–124
    20% of jobs

    Worn ignition leads, a faulty spark generator or a blocked gas feed stop the oven lighting. We trace the fault and restore a clean light.

  • Not heating up

    £78–114
    18% of jobs

    A burnt-out element or a defective thermostat leaves an electric oven cool while the fan still runs. Both are quick to test and swap.

  • Tripping the electrics

    £80–126
    12% of jobs

    A failed element or moisture in the wiring sends the cooker short to earth and trips the board. We isolate the fault and renew the affected part.

Fault shares and price ranges are drawn from New World jobs our engineers attended over the last 24 months. Parts, if needed, are quoted separately before any work starts.

What we repair

New World appliances we put right.

New World is best known for its cookers and ovens, and that's exactly where most of our call-outs land. Our engineers cover the whole range, from gas and electric ovens to hobs, range cookers and the cold and wet appliances too, with common spares carried for first-visit fixes wherever we can.

Ovens

New World Oven Repairs

Ignition, elements, fans and thermostats on New World ovens diagnosed and fixed.

  • Won't ignite or stay lit
  • Fan turning but not heating
  • Tripping the electrics
View ovens repairs

New World Cooker Repairs

Gas and electric New World cookers brought back to full working order.

  • Oven not heating
  • Manual lighting only, ignition dead
  • Low or uneven flame
View cookers repairs
Range Cookers

New World Range Cooker Repairs

Twin-oven faults, doors and elements on New World range cookers sorted.

  • One oven not heating
  • Grill not holding flame
  • Door not closing properly
View range cookers repairs
Hobs

New World Hob Repairs

Ignition, burners and dials on New World gas, ceramic and induction hobs.

  • Ignition clicking but not lighting
  • Error codes on the display
  • Dial stuck or won't turn
View hobs repairs
Dishwashers

New World Dishwasher Repairs

Drainage, heating and cycle faults on New World dishwashers traced and fixed.

  • Not draining or leaking
  • Error codes like E4 showing
  • Not heating the water
View dishwashers repairs
Fridge Freezers

New World Fridge Freezer Repairs

Cooling, icing and door problems on New World fridge freezers put right.

  • Not cooling enough
  • Ice building up at the back
  • Door or hinge won't close
View fridge freezers repairs
Why NAC for New World

A New World repair, done properly.

New World cookers have their own habits, from flame safety devices that shut off the gas to ignition leads and oven thermostats that wear in familiar ways. Our engineers see these faults regularly, so the diagnosis is quick and there's a good chance we put it right on the first visit.

We tap into our parts supply network to keep New World components moving, including the harder-to-find spares for older cookers and ovens that are still pulling their weight in UK kitchens.

  • Fully trained engineers who work across the New World range day in, day out.
  • Quality New World spares sourced through our supply chain, fitted to last.
  • Every completed repair backed by a guarantee under our terms and conditions.
  • A fixed service charge quoted before we attend, covering callout, labour and VAT.
  • Any parts needed quoted separately for your approval before the work starts.
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and we can often be with you the next working day, sooner still when the part is already on the van.

  • Every repair guaranteed

    Each completed repair is covered by a written guarantee, with the length set by the parts we fit under our terms and conditions.

  • One fixed price

    Your service charge is agreed before an engineer attends and covers callout, labour and VAT, with any parts quoted separately for approval.

  • Fully trained engineers

    Our engineers are trained across every make and appliance, fully insured and equipped to diagnose the fault and fix it properly.

Customer reviews

Don't just take our word for it.

Every review here comes from a real NAC customer and is independently checked by Trustpilot, so you're reading the honest experience of people who've had us out to a New World appliance.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

Daniel the engineer arrived on time and quickly sorted the problem with my fridge freezer. He was very helpful and provided good advice on future maintenance of the appliance.
Michael S. Ashington · Fridge freezer
Booking was easy. Communication from the local engineer was excellent. He had to wait for the part but kept us informed on progress. He was polite, friendly and efficient. Would definitely use again.
Stephen J. Sheffield · Cooker
Very quick and efficient service, parts required were found and fitted on the date stated, all done by the engineer, no problems at all. Great service.
Keith H. Plymouth · Oven
Book a repair

Ready to book your New World repair?

Get a fixed-price quote in a couple of minutes online, or talk it through with our UK booking team on 0333 016 9622.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
NAC-Prime

Look after every essential appliance for just £89 a year.

Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed