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4.7 · 29,945 reviews on Trustpilot

Falcon playing up? We'll put it right.

Our engineers repair Falcon range cookers, ovens and hobs right across the UK. You get one fixed-price quote upfront covering the callout, labour and VAT, with parts quoted separately only if they're needed. Every repair we finish is backed by a guarantee, so you know the job's done properly.

Falcon
4.7 · 29,945 reviews on Trustpilot
Fixed-price quotes Same/next-day visits UK-wide coverage
By the numbers

The track record behind your Falcon repair.

We only quote figures we can stand behind, pulled straight from our Falcon jobs.

  • 867 Falcon repairs completed in the last 24 months
  • 2.8 days Average attendance from booking to visit
  • 70% First-time fix sorted on the first visit
  • £70-£172 Typical repair cost fixed price, quoted up front
Falcon

Falcon playing up?

Book a repair
Common faults

The Falcon faults we fix most.

These are the faults that bring us out to Falcon range cookers most often.

  • Hob won't light or ignite

    £85–135
    30% of jobs

    Worn ignition leads, blocked gas burners or a failed induction module stop the rings lighting. Most are diagnosed and put right on the first visit.

  • Doors, hinges and seals

    £89–150
    26% of jobs

    Dropped hinges, broken latches and perished door seals leave doors misaligned or letting heat escape. We realign the door and renew the worn parts.

  • Oven not heating

    £90–160
    22% of jobs

    A failed element, thermostat or selector switch stops an oven reaching temperature. We test the circuit and fit the correct replacement part.

  • Grill faults and tripping electrics

    £85–130
    16% of jobs

    A dropped grill element or a short in the wiring trips the electrics or leaves the grill half working. We trace the fault and repair it.

Fault shares and price ranges are based on aggregated Falcon repairs over the last 24 months. Prices shown are the fixed service charge covering callout, labour and VAT; parts, if needed, are quoted separately first.

What we repair

Falcon appliances we fix.

Falcon is best known for its range cookers, but our engineers cover the full line-up, from ovens and hobs to fridge freezers and cooker hoods. The most common spares ride on the van, so plenty of jobs are sorted on the first visit.

Range Cookers

Falcon Range Cooker Repairs

Ignition, oven heating, hob and door faults on Falcon range cookers sorted by experienced engineers.

  • Burners won't ignite automatically
  • Door won't close or seal has perished
  • Oven not reaching temperature
  • Induction hob showing an error code
View range cookers repairs
Ovens

Falcon Oven Repairs

Elements, fans, thermostats and door catches put right so your Falcon oven heats properly again.

  • Oven not heating up
  • Noisy or intermittent fan
  • Door latch fallen off
  • Overheating on low settings
View ovens repairs
Hobs

Falcon Hob Repairs

Gas burners that won't light and induction error codes traced and repaired across Falcon hobs.

  • Rings not heating or cutting out
  • Error codes like E5, E6 or Er 31
  • Gas flow staying low
  • Ignition not sparking
View hobs repairs

Falcon Cooker Repairs

Oven, grill, hob and door problems on Falcon cookers diagnosed and fixed on a single visit where possible.

  • Oven not warming up
  • Burners only lighting manually
  • Grill not working
  • Door latch or hinge broken
View cookers repairs
Fridge Freezers

Falcon Fridge Freezer Repairs

Cooling, temperature and ice dispenser faults resolved on Falcon fridge freezers.

  • Not cooling in fridge or freezer
  • Erratic temperatures
  • Ice maker leaking or jammed
  • Loud noises or clicking
View fridge freezers repairs
Cooker Hoods

Falcon Cooker Hood Repairs

Failed motors, lights and weak extraction on Falcon cooker hoods checked over and repaired.

  • Fan won't start or just hums
  • No power to the hood
  • Lights not working
  • Noisy motor when running
View cooker hoods repairs
Why NAC for Falcon

A Falcon repair, done properly.

Falcon range cookers aren't like a standard freestanding model. Heavy cast burners, twin ovens and the ignition systems all need a careful, knowing hand, and our engineers work on them regularly. That experience means faults get pinned down fast and most jobs are finished on the first visit.

We use our parts supply network to keep the right Falcon components moving, including the trickier bits for older models that are still cooking Sunday dinners across the country.

  • Engineers fully trained across the Falcon range, from range cookers to hobs and ovens.
  • Quality Falcon parts sourced through our established supply chain.
  • One fixed service charge quoted before we attend, covering callout, labour and VAT.
  • Any parts needed are quoted separately and approved by you before work starts.
  • Every completed repair is backed by a guarantee under our terms and conditions.
Why NAC

Why people pick NAC.

  • Same & next-day repairs

    Book early enough and an engineer is usually with you the same or next working day, parts permitting.

  • Every repair guaranteed

    Each completed repair is backed by a guarantee, with the cover length set out clearly in our terms and conditions.

  • No hidden charges

    One fixed price agreed before work starts, covering callout, labour and VAT. Parts are quoted separately first, never sprung on you.

  • Fully trained engineers

    Our engineers are trained in-house across every make and appliance, fully insured and ready for the job in hand.

Customer reviews

Don't just take our word for it.

Every review below comes from a real NAC customer and is independently verified by Trustpilot, so you're reading honest feedback on Falcon repairs rather than anything we've picked out ourselves.

Trustpilot
4.7/ 5

Rated Excellent from 29,921 reviews

I needed a repair to a Falcon range cooker, which is over 20 years old. Finding an engineer through the appointments system worked very quickly and efficiently. Darrell, the engineer, was able to come within a couple of days to make the repair and had all the parts on board.
Jacqueline F. Henley-on-Thames · Falcon range cooker
Our 25 year old gas cooker was struggling. One ring had stopped working and three more were running very poorly. The engineer arrived on time, quickly assessed the problem and quickly fixed it so we now have 5 rings out of 5 working. He also adjusted the oven doors.
Bill W. Burgess Hill · Range cooker
The engineer came out promptly and already had the part with him so the problem was solved quickly. Friendly, efficient and exactly what I was hoping for.
Marilyn P. Harrogate · Range cooker
Book a repair

Ready to book your Falcon repair?

Get a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 0333 016 9622. They'll find you the next available engineer.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home
NAC-Prime

Look after every essential appliance for just £89 a year.

Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

  • England, Scotland & Wales
  • Most UK postcodes covered
  • Experienced engineers
  • Fixed price, repairs guaranteed