Cooke & Lewis playing up? We'll fix it.
We repair Cooke & Lewis appliances across the UK, from ovens and hobs to fridges and washers. You get a clear service charge agreed before the engineer arrives, covering labour, callout and VAT, with parts quoted separately first. Every repair is backed by a guarantee.
The track record behind your Cooke & Lewis repair.
Every figure here comes from our own job records, not marketing guesswork.
- 249 Repairs completed Cooke & Lewis, last 24 months
- 2 days Average attendance from booking to visit
- 70% First-time fix sorted on the first visit
- £70-£126 Typical repair cost service charge, quoted up front
Cooke & Lewis appliance playing up?
Book a repairCommon Cooke & Lewis faults, and what they cost.
These are the faults that bring us out to Cooke & Lewis appliances most often.
Fault shares and price ranges are drawn from our own Cooke & Lewis job records over the last 24 months. Each price is the service charge covering labour, callout and VAT, with any parts quoted separately before work starts.
Cooke & Lewis appliances we fix.
Most call-outs we get for Cooke & Lewis are kitchen built-ins: ovens that won't reach temperature, dishwashers sitting full of water, hobs and hoods that have given up. Our engineers cover every category below, carrying common spares on the van so plenty of jobs are sorted on the first visit.
Oven Repairs
Elements, fans, thermostats and door hinges put right, usually on a single visit.
- Not heating to temperature
- Grill or fan not working
- Tripping the electrics
- Control knob slipping or broken
Dishwasher Repairs
Drainage, pump, heating and control-panel faults traced and fixed.
- Water not draining away
- Leaking from the door
- Error codes like E1 or E4
- Buttons or display not responding
Hob Repairs
Gas, ceramic and induction hob faults sorted, from dead rings to runaway heat.
- A ring that won't switch off
- One or more rings not working
- Error codes such as F1
- Burner not lighting
Cooker Hood Repairs
Extraction and motor problems fixed, including downdraft units that won't rise.
- Light works but fan doesn't
- Not extracting properly
- Loud or rattling noise
- Motor stopped completely
Fridge Freezer Repairs
Cooling, thermostat and fan faults resolved so food stays at the right temperature.
- Fridge not cooling enough
- Freezer not staying frozen
- Freezing food that shouldn't be
- Icing up at the back
Range Cooker Repairs
Ovens, grills and hobs on larger range cookers diagnosed and repaired.
- Oven not heating up
- Grill won't get hot
- Tripping the electrics
- Door not closing correctly
A Cooke & Lewis repair, done properly.
Cooke & Lewis appliances are mostly built-in kitchen units, so a tidy, careful repair matters as much as the fix itself. Our engineers work on these ovens, hobs and dishwashers regularly, which means faults get diagnosed quickly and a good share of jobs are finished on the first visit.
We tap our parts supply network to keep the right components moving, including harder-to-find items for older models that are still earning their keep in UK kitchens. Where a part is needed, you'll see the cost before we order it.
- Engineers fully trained across every appliance type and brand we attend.
- Quality spare parts sourced through our own supply chain, quoted before we fit them.
- Same or next-day visits where the part is already on the van.
- One service charge agreed up front covering labour, callout and VAT. No diagnostic fee.
- Every repair backed by a guarantee under our terms and conditions.
Why people pick NAC.
- Fast appointments
Book before about 3pm and there's usually an engineer free the next working day, often sooner when the part is already stocked.
- Every repair guaranteed
Completed repairs are backed by a guarantee, with the length set by the parts we fit and confirmed under our terms and conditions.
- No hidden charges
One service charge agreed before any work starts, covering labour, callout and VAT. Parts, if needed, are quoted separately first.
- Fully trained engineers
Our engineers are trained by us across every appliance and brand we attend, fully insured and DBS-checked for your peace of mind.
See what Cooke & Lewis owners think.
Every review below comes from a real NAC customer and is independently checked by Trustpilot, so what you read is exactly what people experienced when we repaired their appliance.
Rated Excellent from 29,921 reviews
- Independently verified
- Real customer reviews
- Updated continuously
Very quick and not a bad price. The engineer was knowledgeable and naturally friendly. He did a quick, excellent repair on my built in oven and it now works at the correct temperature again.
When our oven stopped warming up the appointment was quick and easy to book. The price was visible with no hidden extras and Charlie came when promised, found the fault and ordered the part. Fitted within a couple of days.
Very helpful customer service. The issue was diagnosed quickly, the parts were ordered and the return visit booked promptly. Would happily recommend them.
Ready to book your Cooke & Lewis repair?
Get a fixed service charge agreed before the engineer sets off, or talk it through with our UK booking team on 0333 016 9622. Parts, if needed, are always quoted first.
- Fixed-price quotes
- Every repair guaranteed
- UK booking team
Look after every essential appliance for just £89 a year.
Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.
- No excess fees
- Free parts delivery
- Cancel anytime
