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4.7 · 29,945 reviews on Trustpilot

Appliance broken in Wideopen? We'll fix it.

From washing machines and dishwashers to ovens, fridges and tumble dryers, our engineers repair every major domestic appliance across Wideopen, whatever the brand. You get one fixed service charge quoted upfront, no hidden labour costs, and a guarantee on the repair once it's done.

Coverage check · 60 seconds

Get a Wideopen engineer booked.

  • Fixed price upfront
  • Any brand, any appliance
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

Our repair record across Wideopen.

Every figure here comes straight from our own job records in Wideopen, not a marketing brochure.

  • 183 Repairs completed in Wideopen, last 24 months
  • 2 days Average attendance from booking to visit
  • 69% First-time fix sorted on the first visit
  • £66-£134 Typical repair cost fixed price, quoted up front
Common faults

What goes wrong, and what it costs.

Across every appliance we cover in Wideopen, these are the faults that bring us out most often.

  • Won't drain or empty

    £84–140
    21% of jobs

    A blocked pump, clogged filter or split hose stops water leaving, often with a drain light or error code.

  • Drum won't spin or turn

    £98–160
    18% of jobs

    Worn carbon brushes, a snapped drive belt or a seized motor leave the drum dead or your washing soaking.

  • Not cooling or freezing

    £98–150
    16% of jobs

    A failing thermostat, faulty fan or refrigerant fault stops a fridge or freezer holding temperature.

  • Not heating

    £84–160
    15% of jobs

    A burnt-out element or failed thermostat means an oven, dryer or dishwasher won't reach temperature.

  • Noisy operation

    £84–170
    15% of jobs

    Screeching, grinding or a cranking sound usually points to worn bearings, a tired motor or a trapped object.

  • Leaking water

    £66–140
    15% of jobs

    Perished door seals, a split hose or a cracked sump let water escape underneath, often onto the floor.

Shares and price ranges are drawn from our Wideopen job records over the last 24 months. Parts, if needed, are quoted separately before any work.

What we repair

Every appliance in your Wideopen kitchen.

Our engineers are trained across every major brand, from Bosch and Beko to Samsung, Zanussi and Hotpoint. Whatever has packed in, the odds are we cover it, and we carry the common spares to fix plenty of faults on the first visit.

Washing Machines

Washing Machine repairs in Wideopen

Drum, bearing, pump and control board faults put right, often on a single visit.

  • Not spinning or draining
  • Leaking from underneath
  • Loud noise on the spin cycle
  • Door locked shut or won't open
View washing machine repairs
Dishwashers

Dishwasher repairs in Wideopen

Drainage, heating and leak problems traced and fixed so cycles finish properly again.

  • Water left in the bottom
  • Stopping mid cycle and beeping
  • Not filling or draining
  • Leaking underneath
View dishwasher repairs
Fridge Freezers

Fridge Freezer repairs in Wideopen

Cooling, thermostat, fan and seal faults sorted before your food spoils.

  • Not cooling or freezing
  • Fridge too warm, food spoiling
  • Leaking water inside or out
  • Noisy or constant compressor
View fridge freezer repairs
Ovens

Oven repairs in Wideopen

Elements, fans, thermostats and broken controls repaired to get heat back.

  • Not heating up at all
  • Fan not spinning
  • Grill stopped working
  • Broken or loose control knob
View oven repairs
Washer Dryers

Washer Dryer repairs in Wideopen

Wash and dry faults diagnosed, from drum problems to heating that gives up.

  • Drum not turning or spinning
  • Not heating on the dry cycle
  • Clothes still wet after drying
  • Water left standing inside
View washer dryer repairs
Hobs

Hob repairs in Wideopen

Gas, ceramic and induction hob faults made safe and working again.

  • Ignition clicking constantly
  • Won't light or stay lit
  • Rings not heating
  • Spillage tripping the electrics
View hob repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before around 3pm on a working day and we'll usually have an engineer with you the next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the exact cover set out clearly in our terms and conditions.

  • One fixed service charge

    You agree the price before any work starts. Labour, callout and VAT are included, with parts quoted separately if needed.

  • Fully trained engineers

    Our engineers are trained by us across every major brand and appliance, then DBS-checked and insured before they reach your door.

Prefer we call you?

Leave your number and the Wideopen booking team will ring you straight back.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

NAC-Prime members get priority same or next-day visits, money off every callout, free parts delivery and an annual maintenance check across all your kitchen appliances.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions Wideopen homeowners ask.

A few things Wideopen customers tend to check before they book. If yours isn't here, give the team a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team are happy to help.

How much does a repair cost?
You get one fixed service charge quoted before an engineer comes out, covering labour, callout and VAT where it applies. If parts are needed we quote those separately for you to approve, and there's no extra labour charge on top.
How quickly can you attend?
Book before around 3pm on a working day and we'll usually have an engineer in Wideopen with you the next working day. Exact timing depends on availability when you book.
Is the repair guaranteed?
Yes. Every completed repair comes with a guarantee, and the exact length depends on the parts we fit. The full cover is set out in our terms and conditions.
Are your engineers any good?
Our engineers are trained by us across every major brand and appliance, then DBS-checked and insured before they reach your door. Most have years of hands-on experience fixing the faults we see most often.
Book a repair in Wideopen

Ready to get your appliance fixed?

Tell us what's gone wrong and get a fixed-price quote in a couple of minutes online, or talk it through with our UK booking team on 01946 746 092.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home