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4.7 · 29,945 reviews on Trustpilot

When your appliance breaks in Stourbridge. We fix it.

From washing machines and dishwashers to ovens, fridges and tumble dryers, our engineers repair every major appliance across Stourbridge, on any make. You get a fixed service charge quoted upfront before we attend, often a same or next working day visit, and a guarantee on the work we complete.

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Get a Stourbridge engineer booked.

  • Any make repaired
  • Often same or next-day
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

Our repair record in Stourbridge.

Every figure here is pulled from our own Stourbridge job records, not rounded up to sound good.

  • 182 Repairs completed in the last 24 months
  • 1.8 days Average attendance from booking to visit
  • 74% First-time fix sorted on the first visit
  • £78-£114 Typical repair cost fixed price, up front
Common faults

The faults we fix most across Stourbridge.

These are the faults that bring us out to homes around Stourbridge most often.

  • Fridge or freezer not cooling

    £84–110
    21% of jobs

    A failing thermostat, fan or compressor stops the cold getting through. We test the sealed system and cooling parts to pin down the cause.

  • Won't drain or spin

    £78–104
    18% of jobs

    A blocked pump or filter, a worn belt or a drainage fault leaves water sitting in the drum. We clear and replace whatever's at fault.

  • Noisy when running

    £92–114
    16% of jobs

    Worn bearings, a loose drum or a trapped object cause banging or grinding. We strip the offending part back and put it right.

  • Oven not heating

    £84–104
    15% of jobs

    A burnt-out element, fan or thermostat stops the oven reaching temperature. We test each in turn and fit the replacement needed.

  • Error code or won't start

    £84–102
    15% of jobs

    Lights flash, an alarm sounds or a code shows and the cycle won't begin. We read the fault and trace it to the failing component.

  • Leaking water

    £90–110
    15% of jobs

    Perished seals, split hoses or a cracked sump let water escape onto the floor. We find the source and renew the worn part.

Fault frequencies and price ranges are based on our Stourbridge job records over the last 24 months. Parts, if needed, are quoted separately before any work goes ahead.

What we repair

Every appliance in your kitchen, fixed.

Our engineers are trained across every major brand, from Bosch and Hotpoint to Samsung, Beko and Miele. Whatever's packed up in your Stourbridge home, chances are we cover it, and we carry the common spares to fix it on the first visit.

Washing machines

Washing machine repairs in Stourbridge

Bearings, pumps, drums and control boards put right on a single visit.

  • Not spinning or draining
  • Leaking from the back or bottom
  • Loud clunking noise when spinning
  • Error code showing and cycle won't start
View washing machine repairs
Tumble dryers

Tumble dryer repairs in Stourbridge

Heating, sensor and drum faults sorted across vented, condenser and heat pump models.

  • Not getting hot or clothes still wet
  • Drum not turning
  • High-pitched whirring or squealing
  • Stops after a minute and beeps
View tumble dryer repairs
Ovens & cookers

Ovens & cooker repairs in Stourbridge

Elements, fans, thermostats and doors repaired on built-in and freestanding ovens.

  • Oven not heating or fan not working
  • Grill not coming on
  • Tripping the fuse box when switched on
  • Broken door spring or shattered glass
View ovens & cooker repairs
Hobs

Hob repairs in Stourbridge

Gas, ceramic and induction hob repairs, from dead rings to faulty ignition.

  • One ring not heating
  • Ignition clicking constantly
  • Gas burner won't light
  • Error letters showing on the display
View hob repairs
Fridge freezers

Fridge freezer repairs in Stourbridge

Cooling, thermostat and seal faults traced through the sealed system and put right.

  • Fridge or freezer not cooling
  • Running constantly or freezing food
  • Perished or split door seal
  • Water leaking onto the floor
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Stourbridge

Drainage, filling, heating and spray-arm problems diagnosed and fixed.

  • Not draining or standing water left
  • Won't fill with water
  • Error code or anti-flood warning
  • Leaking during a cycle
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast attendance

    Book early in the day and we can often get an engineer to you the same or next working day, with a time slot confirmed ahead.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the exact length set out clearly in our terms and conditions.

  • Fixed price up front

    You agree a set service charge covering labour, callout and VAT before we attend. Parts, if any are needed, are quoted separately first.

  • Fully trained engineers

    Our engineers are trained in house across every major make and appliance, so they can diagnose and fix the fault on the day.

Prefer we call you?

Drop your number and our Stourbridge booking team will ring you back.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

Membership gets you priority same or next working day visits, discounts on call-outs, free parts delivery and an annual maintenance check across all your kitchen appliances.

  • Priority booking
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions we get asked a lot.

A few things Stourbridge customers tend to check before they book. If yours isn't covered here, our team is happy to talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Have a chat with our team.

How much does a repair cost?
You agree a fixed service charge before an engineer comes out, covering all the labour, the callout and VAT. The only extra is parts if your appliance needs them, and we quote those separately for you to approve first.
How quickly can you get to me in Stourbridge?
Often the same or next working day, depending on what's free. Book earlier in the day and you've got a better chance of a next-day slot, which we'll confirm before we set off.
Is the repair guaranteed?
Yes, every repair we finish comes with a guarantee. The exact length depends on the parts we fit, and it's all set out clearly in our terms and conditions.
Can you repair my make of appliance?
Almost certainly. Our engineers are trained in house across every major brand and appliance, from Bosch and Hotpoint to Samsung, Beko and Miele, so whatever's packed up at home we can usually fix it.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and we'll quote a fixed service charge before anyone sets off. Book online in a couple of minutes, or call our UK team on 01384 958 071.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home