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4.7 · 29,945 reviews on Trustpilot

Appliance playing up in South Shields? We'll fix it.

When your washing machine, oven, fridge or dishwasher stops working, our own fully trained engineers come to your South Shields home and put it right. You'll know the service charge up front before we attend, with any parts quoted separately, and every repair is backed by a guarantee.

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Book a South Shields engineer.

  • Fully trained engineers
  • Same or next-day visits
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

Our repair record in South Shields.

These are the real figures behind our work in South Shields, not rounded-up marketing numbers.

  • 170+ Repairs completed in South Shields, last 24 months
  • 1.8 days Average attendance from booking to visit
  • 71% First-time fix sorted on the first visit
  • £75-£156 Typical repair cost fixed price, quoted up front
Common faults

The faults we see most in South Shields.

These are the faults that bring our engineers out to South Shields homes most often.

  • Not heating

    £95–160
    21% of jobs

    A failed element or thermostat on an oven or washer means it never reaches temperature. We test and replace the faulty part.

  • Not cooling

    £90–165
    18% of jobs

    Fridges and freezers losing temperature usually point to a thermostat, fan or sealed-system fault. We diagnose it on the visit.

  • Won't drain or spin

    £85–150
    17% of jobs

    Water left in the drum or a stalled cycle often traces to a blocked pump, clogged filter or worn drive belt.

  • Noisy operation

    £95–170
    15% of jobs

    Grinding, banging or knocking while running tends to mean worn drum bearings, a loose drum or a trapped object.

  • Won't power on

    £79–140
    15% of jobs

    No response, tripping the electrics or cutting out mid-cycle usually comes from a faulty switch, burnt cable or control board.

  • Error code showing

    £80–155
    14% of jobs

    Codes like E16, E21 or E30 flag an electronic fault. We read the code and pinpoint the cause on site.

Fault frequencies and price ranges come from NAC repairs across South Shields over the last 24 months. Final cost depends on the parts your appliance needs, quoted before any work.

What we repair

Every appliance in your kitchen, sorted.

Our own fully trained engineers work across every major brand, so most of what packs up in a South Shields kitchen is something we cover. From the machines you use daily to the ones you only miss when they fail, pick your appliance below to see how we fix it.

Washing Machines

Washing Machine repairs in South Shields

Drum bearings, pumps, door locks and control boards diagnosed and put right on the visit.

  • Not spinning or draining
  • Leaking water onto the floor
  • Loud noise during the spin
  • Error code such as E16 or E30
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in South Shields

Heating, sensor, pump and drum faults checked and fixed across vented, condenser and heat-pump models.

  • Not heating or not drying
  • Not collecting water
  • Error code such as E21 or E60
  • Loud noise when the drum turns
View tumble dryer repairs
Ovens

Oven repairs in South Shields

Elements, fans, thermostats, doors and controls tested and replaced where needed.

  • Oven not heating or dropping temperature
  • Tripping the electrics
  • Fan making a noise
  • Cracked or dropped door glass
View oven repairs
Range Cookers

Range Cooker repairs in South Shields

Multi-oven, grill and burner faults on large range cookers diagnosed and repaired in your home.

  • Grill not heating properly
  • Oven element failure
  • Tripping the electrics
  • Clock display switching on and off
View range cooker repairs
Fridge Freezers

Fridge Freezer repairs in South Shields

Cooling, thermostat, fan and seal problems resolved before your food spoils.

  • Fridge or freezer not cooling
  • Icing up at the back
  • Freezer defrosting
  • Noisy or grating sound
View fridge freezer repairs
Dishwashers

Dishwasher repairs in South Shields

Drainage, filling, heating and leak faults traced and fixed on the visit.

  • Not draining, water left in the bottom
  • Not filling or won't finish the cycle
  • Leaking from the door
  • Error code showing
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast local visits

    Book online and we'll usually get one of our engineers out to you within a couple of working days, often sooner.

  • Every repair guaranteed

    Completed repairs come with a guarantee on the work and parts fitted, confirmed in writing under our terms and conditions.

  • No hidden charges

    You agree the service charge before we attend, with any parts quoted separately. No diagnostic fees and nothing sprung on the invoice.

  • Our own trained engineers

    Every engineer is fully trained by us across all the major brands and appliances, and works directly for NAC, never a subcontractor.

Prefer we call you?

Leave your number and our South Shields team will ring you back.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

NAC-Prime members get priority same or next-day visits, money off every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.

  • Member repair discounts
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Frequently asked questions.

A few things South Shields customers tend to ask before they book. If yours isn't covered here, give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Our team are happy to talk it through

How much does a repair cost?
We agree a fixed service charge before an engineer comes out, covering all labour, the callout and VAT where it applies. If parts are needed we quote those separately for your approval, with no extra labour added on top.
How quickly can you attend?
Across South Shields we average around 1.8 days from booking to visit, and often get to you sooner. Book online and we'll give you the earliest slot available.
Is the repair guaranteed?
Yes. Every completed repair comes with a guarantee on the work and the parts we fit, set out in writing under our terms and conditions. The exact length depends on the parts used.
Are your engineers qualified?
Every engineer is fully trained by us across all the major brands and appliances, and works directly for NAC rather than a subcontractor. They'll explain the fault and the fix clearly before getting on with it.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and your South Shields postcode, and we'll sort an engineer with a fixed service charge agreed up front. Prefer to talk it through? Call our UK team on 01946 746 092.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home