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4.7 · 29,945 reviews on Trustpilot

Appliance playing up in Newcastle? We'll fix it.

From washing machines and ovens to fridges and dishwashers, our independent engineers repair every major appliance across Newcastle upon Tyne, whatever the make. You get one fixed service charge covering callout, labour and VAT, usually a same or next working day visit, and a guarantee on every repair we complete.

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Get a Newcastle engineer booked.

  • Engineers across Newcastle
  • One fixed service charge
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

Our repair record across Newcastle.

We only quote figures we can stand behind.

  • 1,518 Repairs completed in Newcastle, last 24 months
  • 2 days Average attendance from booking to visit
  • 73% First-time fix sorted on the first visit
  • £66-£194 Typical repair cost fixed service charge, up front
Common faults

What goes wrong, and what it costs.

These are the breakdowns that bring our engineers out to Newcastle homes most often, across every type of appliance we repair.

  • Won't drain or spin

    £85–150
    20% of jobs

    A blocked pump or filter, a jammed object or a worn drive component. We clear or replace the part causing it.

  • Fridge or freezer not cooling

    £95–170
    18% of jobs

    A failed thermostat, fan or sensor leaves food too warm or freezing solid. We trace the cooling fault and fix it.

  • Noisy operation

    £95–175
    16% of jobs

    Grinding, banging or squealing usually points to worn bearings or something loose inside. We strip it down to find the source.

  • Error code showing

    £79–160
    14% of jobs

    A code on the display flags a specific fault. We read it on the visit and pinpoint the part behind it.

  • Tripping the electrics

    £85–155
    12% of jobs

    A failing element, pump or wiring shorts out and trips your fuse. We isolate the faulty component and replace it.

  • Leaking water

    £85–150
    10% of jobs

    Perished door seals, split hoses or a blocked outlet let water escape. We find where it's coming from and seal it.

Fault shares and price ranges are based on our own Newcastle upon Tyne job records from the last 24 months. Your exact cost is confirmed before any work starts.

What we repair

Every appliance in your kitchen, covered.

Our engineers are trained across every major brand, from Bosch and Hotpoint to Beko, Samsung, Neff and Zanussi. Whichever appliance has packed in, the chances are we fix it, and we carry the common spares on the van to get it sorted on the first visit.

Washing machines

Washing machine repairs in Newcastle upon Tyne

Bearings, pumps, seals and control boards put right, with error codes read on the visit.

  • Not spinning or draining
  • Leaking onto the floor
  • Loud noise on spin
  • Door stuck shut, full of water
View washing machine repairs
Tumble dryers

Tumble dryer repairs in Newcastle upon Tyne

Heating, drum and sensor faults fixed across vented, condenser and heat pump models.

  • Not heating or drying clothes
  • Drum not turning
  • Loud screeching or grinding
  • Filter warning won't clear
View tumble dryer repairs
Ovens & cookers

Ovens & cooker repairs in Newcastle upon Tyne

Elements, fans, thermostats and controls sorted, plus shattered door glass replaced.

  • Not heating up
  • Tripping the electrics
  • Fan not working
  • Broken knob or door
View ovens & cooker repairs
Hobs

Hob repairs in Newcastle upon Tyne

Gas, ceramic and induction hobs fixed, from constant clicking to dead rings.

  • Ignition constantly clicking
  • Ring not heating up
  • Won't switch off
  • Cracked glass
View hob repairs
Fridge freezers

Fridge freezer repairs in Newcastle upon Tyne

Cooling, thermostat, fan and seal faults traced and repaired, including built-in units.

  • Fridge not cooling
  • Freezer not freezing
  • Ice building up inside
  • Warning light flashing
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Newcastle upon Tyne

Drainage, heating and spray arm problems sorted, with error codes diagnosed on site.

  • Not draining
  • Won't start or finish a cycle
  • Leaking from the bottom
  • Tripping the electrics
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before around 3pm and we'll usually get an engineer to you the same or next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the length set by the parts we fit, under our terms.

  • One fixed service charge

    You agree the price before we start. It covers callout, labour and VAT, with parts quoted separately only if needed.

  • Fully trained engineers

    Our engineers are trained by us across every make and appliance, fully insured, and equipped to fix it right.

Prefer we call you?

Leave your number and a good time, and our Newcastle team will ring you back.

NAC-Prime

Keep every essential appliance covered for just £89 a year.

NAC-Prime gets you priority same or next working day visits, member discounts on repairs, free parts delivery and a yearly maintenance check across the appliances your home relies on.

  • Priority bookings
  • Member repair discounts
  • Cancel anytime
NAC-Prime membership card
Common questions

Frequently asked questions.

A few of the things Newcastle homeowners ask us most before they book. If yours isn't here, just give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team are happy to talk it through

How much does a repair cost in Newcastle?
You'll get one fixed service charge quoted before an engineer comes out, covering callout, labour and VAT. The only possible extra is parts, and we quote those separately for you to approve before any work happens.
How quickly can you get to me?
Usually the same or next working day where we have availability. Book before around 3pm to give yourself the best chance of a next working day visit in Newcastle upon Tyne.
Is the repair guaranteed?
Yes, every repair we complete comes with a guarantee. The exact length depends on the parts we fit, and it's all set out clearly in our terms and conditions.
Are your engineers properly trained?
They are. We train our engineers across every make and appliance, and they're fully insured and equipped to diagnose and fix the fault on site wherever possible.
Book a repair

Ready to get your appliance fixed?

Tell us the make and the fault and we'll quote your fixed service charge up front. Book online in a couple of minutes, or chat it through with our UK team on 01946 746 092.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home