Skip to content
4.7 · 29,945 reviews on Trustpilot

Appliance trouble in Kensington? We'll fix it.

When a washing machine, oven or fridge stops playing fair, our fully trained engineers come to your Kensington home and put it right, often the same or next working day. You pay one fixed service charge covering callout, labour and VAT, and every repair we complete is guaranteed.

Check cover · 60 seconds

Get a Kensington engineer booked.

  • Any make repaired
  • Same or next-day visits
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

Our repair record in Kensington.

Every figure here comes from our own job records, not marketing rounding.

  • 258 Repairs completed in the last 24 months
  • 1.7 days Average attendance from booking to visit
  • 74% First-time fix sorted on the first visit
  • £80-£179 Typical service charge fixed price, quoted up front
Common faults

The faults we fix most in Kensington.

Across the appliances we're called out to in Kensington, a handful of faults come up again and again.

  • Not cooling

    £90–179
    22% of jobs

    A failing compressor, thermostat or blocked defrost system stops a fridge or freezer holding temperature. We diagnose the cause and replace the faulty part.

  • No power or tripping

    £85–140
    18% of jobs

    A dead appliance, or one that trips the electrics, usually points to a failed element, control board or wiring fault we trace and repair.

  • Won't drain or spin

    £80–150
    16% of jobs

    A blocked pump, clogged filter or worn drive belt leaves a washer or dishwasher full of water. We clear or replace the affected part.

  • Door or latch faults

    £90–150
    15% of jobs

    A broken catch, worn hinge or loose door glass stops the appliance closing or unlocking. We refit or replace the door components.

  • Not heating

    £90–160
    15% of jobs

    A failed element or thermostat means an oven, washer or dishwasher won't reach temperature. We test the heating circuit and fit the replacement part.

  • Error code showing

    £90–160
    14% of jobs

    A flashing code or alarm flags a sensor, valve or board fault. Our engineer reads the code on the visit and pins down the cause.

Fault shares and price ranges are drawn from our own Kensington job records over the last 24 months. Your exact price is fixed and quoted before any work begins.

What we repair

Every appliance in your Kensington kitchen.

From the machines you lean on daily to the ones you only miss when they break. Our fully trained engineers work on every major brand, from Bosch and Miele to Samsung, LG and Smeg, and carry the common spares to fix plenty of faults on the first visit.

Washing Machines

Washing Machine repairs in Kensington

Drum bearings, pumps, drain faults and control boards put right on a single visit.

  • Not spinning or draining
  • Leaking from underneath
  • No power or tripping the electrics
  • Error code on the display
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Kensington

Heating elements, drum belts, sensors and door catches sorted across condenser and vented dryers.

  • Not heating or drying clothes
  • Drum won't turn
  • Door catch broken
  • Start button not responding
View tumble dryer repairs
Ovens & Cookers

Ovens & Cooker repairs in Kensington

Elements, fan motors, thermostats and door seals fixed so your oven heats evenly again.

  • No heat or won't reach temperature
  • Fan not working
  • Tripping the electrics
  • Broken door hinge or seal
View ovens & cooker repairs
Hobs

Hob repairs in Kensington

Gas, ceramic and induction hobs repaired, from ignition faults to dead touch controls.

  • Won't ignite or light unevenly
  • Ignition keeps clicking
  • Error code showing
  • Burner not heating
View hob repairs
Fridge Freezers

Fridge Freezer repairs in Kensington

Cooling, thermostat, defrost and seal problems traced and repaired in your home.

  • Not cooling or not cold enough
  • Icing up or over-freezing
  • Leaking water underneath
  • Alarm or door not sealing
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Kensington

Drainage, heating, spray arm and door latch faults cleared so dishes come out clean and dry.

  • Not draining or water left in the base
  • Not washing or drying properly
  • Leaking during a cycle
  • Error code or beeping mid-programme
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Same & next-day repairs

    Book before around 3pm on a working day and we can usually have an engineer at your door the very next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the exact length set out clearly in our terms and conditions.

  • One fixed price

    You agree the service charge before we visit. It covers callout, labour and VAT, with parts the only possible extra and quoted first.

  • Fully trained engineers

    Our engineers are trained by us to work on every major brand and appliance, and they're DBS-checked and fully insured.

Prefer we call you?

Leave your number and the Kensington booking team will ring you straight back.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

NAC-Prime members get priority same or next-day visits, money off each repair, free parts delivery and an annual maintenance check across all the appliances in your Kensington home.

  • Priority bookings
  • Member repair discounts
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions we hear from Kensington homes.

A few things Kensington customers tend to ask before they book. If yours isn't covered here, just give the team a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still not sure? Our team are happy to help.

How much does an appliance repair cost?
You agree one fixed service charge before an engineer comes out, and it covers the callout, all labour and VAT. The only thing that can be added is parts, which we quote separately for your approval before any work goes ahead.
How quickly can you get to my home?
We can often attend the same or next working day across Kensington where slots are free. Booking before around 3pm gives you the best shot at a next-day visit.
Is the repair guaranteed?
Yes, every repair we finish comes with a guarantee. The exact length depends on the parts fitted and is set out clearly in our terms and conditions.
Are your engineers properly qualified?
All our engineers are fully trained by us to work on every major brand and appliance, and they're DBS-checked and fully insured. You'll get someone with real experience at your door, not a sub-contractor.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and grab a fixed-price quote in a couple of minutes online, or have a chat with our UK booking team on 020 3927 2549.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home