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Appliance repairs in Gateshead. Booked, fixed, guaranteed.

When a washer, oven, fridge or dishwasher stops behaving, our independent engineers cover homes across Gateshead and fix most faults in a single visit. You get a fixed service charge agreed before we attend, any parts quoted separately first, and a guarantee on every repair we complete.

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Get a Gateshead engineer booked.

  • Engineers across Gateshead
  • Fixed service charge upfront
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

Our repair record across Gateshead.

Every figure here comes straight from our own job records in and around Gateshead, not a brochure.

  • 378 Repairs completed in Gateshead, last 24 months
  • 1.8 days Average attendance from booking to visit
  • 77% First-time fix sorted on the first visit
  • £70-£134 Typical repair cost fixed service charge, up front
Common faults

What goes wrong, and what it costs.

These are the faults that bring our engineers out to Gateshead homes most often.

  • Ignition or gas flame faults

    £84–120
    19% of jobs

    A failed ignition or flame supervision lets the gas cut out when you release the knob. Usually a worn igniter, thermocouple or tap.

  • Won't heat or hold temperature

    £86–130
    18% of jobs

    A blown element or failed thermostat stops an oven reaching heat, or makes it run too hot and trip the circuit.

  • Won't drain or spin

    £85–125
    16% of jobs

    A blocked pump, clogged filter or perished belt leaves water sitting in the drum and the cycle unable to finish.

  • Won't start or controls dead

    £80–120
    16% of jobs

    A snapped button, flashing dial or faulty control board means nothing responds when you try to start a programme.

  • Not cooling properly

    £85–130
    16% of jobs

    A fridge over-freezing, a warm freezer or water pooling inside points to a failed thermostat, fan or seal.

  • Door, hinge or seal faults

    £80–120
    15% of jobs

    A door that won't shut or pops open usually needs new hinges, while a split seal lets heat or water escape.

Fault shares and price ranges are drawn from our own Gateshead job records over the last 24 months, rounded for clarity.

What we repair

Every appliance in your kitchen and utility room.

Our engineers are fully trained across every major brand, from Bosch and Hotpoint to Beko, Samsung and Neff. If it's a kitchen or laundry appliance playing up in Gateshead, the odds are we repair it, and the common spares ride on the van for a single-visit fix.

Washing Machines

Washing Machine repairs in Gateshead

Drums, pumps, bearings and control boards put right, usually on the first visit.

  • Won't start a cycle
  • Leaking from the door or underneath
  • Loud banging or clanking on spin
  • Not draining or spinning
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Gateshead

Heating, belts, drums and door catches sorted across vented, condenser and heat-pump models.

  • Not heating or drying clothes
  • Drum not rotating
  • Screeching or loud noise on spin
  • Door catch springs open
View tumble dryer repairs
Ovens

Oven repairs in Gateshead

Elements, fans, thermostats and door seals fixed so your oven holds the right heat again.

  • Not heating or no heat at all
  • Getting far too hot
  • Tripping the electrics
  • Fan not working
View oven repairs
Hobs

Hob repairs in Gateshead

Gas, ceramic and induction hobs repaired, from dead rings to clicking ignition.

  • Ring won't light or stay lit
  • Induction hob won't turn on
  • Ignition keeps clicking
  • No gas to a burner
View hob repairs
Fridge Freezers

Fridge Freezer repairs in Gateshead

Cooling, thermostat, fan and seal faults traced and resolved before food spoils.

  • Fridge not cooling
  • Freezer over-freezing or defrosting
  • Water leaking inside
  • Tripping the electrics
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Gateshead

Drainage, heating and spray-arm problems cleared so cycles finish properly.

  • Won't drain or standing water
  • Won't start the cycle
  • Not heating the water
  • Error codes flashing
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before around 3pm and we can usually have an engineer at your door the next working day, often sooner.

  • Every repair guaranteed

    Each completed repair is covered by a written guarantee, with the length set by the parts we fit, as laid out in our terms.

  • No hidden charges

    You agree a fixed service charge before we attend, with parts quoted separately first. No diagnostic fees, no surprises.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, fully insured and ready to fix most faults in one visit.

Prefer we call you?

Leave your number and a Gateshead booking agent will ring you straight back.

NAC-Prime

Cover every essential appliance for just £89 a year.

Members get priority same or next-day visits, money off every repair, free delivery on parts and an annual maintenance check across the kitchen and laundry appliances you rely on most.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions we get asked a lot.

A few things Gateshead homeowners usually want to check before they book. If your question isn't here, give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to help.

How much does a repair in Gateshead cost?
We agree a fixed service charge before an engineer sets off, and that covers the callout, all labour and VAT where it applies. If parts are needed we quote those separately and get your okay first, so nothing lands as a surprise.
How quickly can you get to me?
Often the same or next working day across Gateshead, subject to availability. Booking before around 3pm gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes, every repair we complete comes with a guarantee. The exact length depends on the parts we fit and is set out in our terms and conditions, which we confirm with your booking.
Are your engineers properly trained?
They are. Our engineers are trained in-house across all the major brands and appliances, fully insured, and carry common spares so most faults are fixed on the first visit.
Book a repair

Got an appliance on the blink in Gateshead?

Tell us what's gone wrong and we'll get an engineer booked, with your service charge agreed before anyone sets off. Quote online in a couple of minutes, or have a chat with our UK team on 0191 9175 159.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home