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4.7 · 29,945 reviews on Trustpilot

Appliance trouble in Dorking? We'll fix it.

When a washer, oven or fridge gives up, our independent engineers get it working again, usually within a day or two. You'll have a fixed service charge agreed before we arrive, and every repair we complete is backed by a guarantee.

Coverage check · 60 seconds

Book a Dorking engineer today.

  • Any make repaired
  • Fixed service charge upfront
  • Repairs guaranteed
326+ towns & cities covered
By the numbers

Our repair record across Dorking.

These figures come straight from our own job records around Dorking, not rounded-up marketing numbers.

  • 300+ Repairs completed in Dorking, last 24 months
  • 2.1 days Average attendance from booking to visit
  • 68% First-time fix sorted on the first visit
  • £75-£144 Typical repair cost fixed price, agreed up front
Common faults

The faults we fix most around Dorking.

These are the breakdowns that bring our engineers out to Dorking homes most often.

  • Won't power on

    £85–140
    22% of jobs

    No lights, no response or no motor noise, usually down to a tripped supply, a failed switch or a faulty control board we trace and replace.

  • Not heating

    £90–155
    18% of jobs

    A failed element or thermostat stops ovens, dishwashers and dryers reaching temperature. We test the circuit and fit the correct replacement.

  • Leaking water

    £85–150
    16% of jobs

    Perished door seals, a split hose or a loose outlet connection letting water onto the floor. We find the source and reseal or renew it.

  • Noisy operation

    £90–165
    15% of jobs

    Worn bearings, a failing fan or an object caught in the drum causing screeching, clanging or grinding. We strip it down and replace the worn part.

  • Won't drain or spin

    £85–150
    15% of jobs

    A blocked pump or filter, a kinked waste pipe or a worn belt leaving water sitting in the drum. We clear it or fit new parts.

  • Error code showing

    £90–155
    14% of jobs

    A code such as E15 or F25 flagged by the control board points to a sensor or component fault, which we diagnose on the visit.

Fault shares and price ranges come from our own Dorking repair records over the last 24 months. The service charge is agreed before we arrive, and any parts needed are quoted separately for your approval.

What we repair

Repairs for every appliance in your home.

From the machine that never stops on a Monday to the oven you only fire up at weekends. Our engineers work across every major brand, including Bosch, Samsung, Hotpoint, Beko, Miele, Neff and Zanussi, and they carry the common spares to fix many faults on the first visit.

Washing Machines

Washing Machine repairs in Dorking

Bearings, pumps, door seals and control boards put right, often in a single Dorking visit.

  • Not draining or spinning
  • Leaking water onto the floor
  • Loud or banging noise on spin
  • Door won't latch or open
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Dorking

Heating elements, sensors, belts and thermostats sorted across condenser and vented models.

  • Not heating or drying clothes
  • Stops after a few minutes
  • Water tank full warning when empty
  • Drum won't turn
View tumble dryer repairs
Ovens & Cookers

Ovens & Cooker repairs in Dorking

Elements, fans, door glass and timers replaced so the heat is back where it should be.

  • Oven not heating up
  • Fan not turning or making a grating noise
  • Tripping the electrics when switched on
  • Broken inner door glass
View ovens & cooker repairs
Hobs

Hob repairs in Dorking

Gas, ceramic and induction hobs repaired, from dead rings to ignition that won't spark.

  • Ignition clicking but not lighting
  • Rings only lighting with a match
  • Burner cuts out after a minute
  • No power to the hob
View hob repairs
Fridge Freezers

Fridge Freezer repairs in Dorking

Cooling faults, dodgy thermostats, worn seals and ice build-up traced and fixed.

  • Fridge or freezer not cooling
  • Ice building up at the back
  • Water pooling under the drawers
  • Door seal not closing properly
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Dorking

Drainage blockages, heating problems, door locks and error codes diagnosed and cleared.

  • Water not draining away
  • Check water light flashing
  • Not heating or drying the dishes
  • Error codes like E15 or F25
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and we can usually get an engineer to you the next working day, often sooner if there's a slot.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee on the parts and work, with the length set out in our terms.

  • Fixed price, agreed first

    You get one service charge covering labour, callout and VAT before we start. Any parts are quoted separately for your approval.

  • Trained, vetted engineers

    Our engineers are fully trained by us across every make and appliance, DBS-checked and insured, so any brand is in safe hands.

Prefer we call you?

Leave your number and a good time, and our Dorking team will ring you back.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

Membership brings priority same or next-day visits, discounts on every callout, free parts delivery and a yearly maintenance check across all your kitchen appliances.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions Dorking homeowners ask us.

A few things people in Dorking tend to ask before they book. If yours isn't covered here, the team are happy to talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Give us a call.

How much does a repair cost?
You'll get a fixed service charge agreed before an engineer comes out, covering all the labour, the callout and VAT. The only thing on top is parts if your appliance needs them, and we quote those separately for your approval first.
How quickly can you attend?
Usually within a day or two, and often the next working day if you book early. Slots around Dorking go quickest in the morning, so ring ahead for the best chance of a same-week visit.
Is the repair guaranteed?
Yes. Every repair we finish is backed by a guarantee on the parts and the work. The exact length depends on the parts fitted and is set out in our terms and conditions.
Can you repair my brand of appliance?
Almost certainly. Our engineers are fully trained by us across every make and appliance, from Bosch and Samsung to Hotpoint, Beko and Miele, and they're DBS-checked and insured too.
Book a repair in Dorking

Shall we get that appliance fixed?

Tell us the make and the fault and we'll agree a fixed service charge before anyone sets off. Book online in a couple of minutes, or chat it through with our UK team on 01306 230 613.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home