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Appliance playing up in Derby? We'll fix it.

From washing machines that won't spin to ovens that won't heat, our independent engineers repair every major appliance across Derby. You get a fixed service charge quoted before we visit, often same or next working day, with a guarantee on every repair we finish.

Coverage check · 60 seconds

Get a Derby engineer booked.

  • Fixed price before we visit
  • Often same or next day
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

The scale behind your Derby repair.

Every figure here comes from our own Derby job records, not a marketing brochure.

  • 1,379 Repairs completed across Derby, last 24 months
  • 2.2 days Average attendance from booking to visit
  • 74% First-time fix sorted on the first visit
  • £66-£169 Typical repair cost fixed price, quoted up front
Common faults

The faults Derby homes call us out for most.

Across every appliance we look at in Derby, a handful of faults come up again and again. Here's what they are and what they typically cost.

  • Fridge or freezer not cooling

    £98–156
    24% of jobs

    A failed compressor, thermostat or fan stops the unit holding temperature. We diagnose the cause and replace the part that's failed.

  • Oven or hob not heating

    £84–110
    18% of jobs

    A burnt-out element, faulty thermostat or weak gas ignition leaves food undercooked. We test the circuit and fit the right replacement.

  • Noisy operation

    £95–120
    15% of jobs

    Worn bearings, a tired fan motor or a loose drum cause grinding and banging. We trace the source and renew the worn part.

  • Tripping the electrics

    £95–110
    15% of jobs

    A short in the element, wiring or motor knocks out the fuse board. We isolate the fault and make the appliance safe again.

  • Error code showing

    £95–110
    14% of jobs

    The control board flags a sensor or component fault on the display. We read the code on site and put right what it points to.

  • Won't drain or spin

    £84–104
    14% of jobs

    A blocked pump or filter, a worn belt or a stuck door lock stops the cycle finishing. We clear or replace the part at fault.

Fault shares and price ranges come from NAC repairs carried out across Derby over the last 24 months. Your quote is fixed and confirmed before we visit.

What we repair

Every appliance in your Derby kitchen.

From the machines you run daily to the ones that only come out at the weekend, our independent engineers cover the lot. We repair every major brand and carry the common spares on the van, so plenty of jobs are sorted on the first visit.

Washing Machines

Washing Machine repairs in Derby

Bearings, pumps, door locks and control boards put right, with most faults traced on the first visit.

  • Not spinning or draining
  • Leaking onto the floor
  • Loud or grinding noise on spin
  • Door won't open after a cycle
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Derby

Heating elements, thermostats, belts and sensors fixed across vented, condenser and heat pump models.

  • Not heating or only partly drying
  • Drum won't turn
  • Squealing or grinding noise
  • Fault code showing
View tumble dryer repairs
Ovens & Cookers

Ovens & Cooker repairs in Derby

Elements, fans, thermostats and door seals replaced so your oven gets back up to temperature.

  • Not heating up
  • Fan running constantly
  • Tripping the electrics
  • Broken door handle or seal
View ovens & cooker repairs
Hobs

Hob repairs in Derby

Gas, ceramic and induction hobs sorted, from clicking ignitions to rings that won't heat.

  • Ignition clicking constantly
  • Burner won't light
  • Ring not heating up
  • Cracked glass surface
View hob repairs
Fridge Freezers

Fridge Freezer repairs in Derby

Cooling faults, failed thermostats, noisy fans and worn seals diagnosed and repaired.

  • Not cooling or freezing
  • Freezer defrosting on its own
  • Loud fan noise
  • Warning light or beeping
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Derby

Drainage blockages, heating faults and spray arm problems cleared so dishes come out clean.

  • Water sitting in the bottom
  • Not heating or drying
  • Error code showing
  • Leaking from the door
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before mid-afternoon and there's usually an engineer free to attend the next working day, sometimes the same day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the length set by the parts we fit and confirmed in our terms.

  • One fixed price

    You agree the service charge before we visit. It covers labour, callout and VAT, with parts quoted separately and never extra labour.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, insured and ready to put right whatever has gone wrong.

Prefer we call you?

Leave your number and a good time, and our Derby team will ring you back.

NAC-Prime

Cover every essential appliance in your Derby home for £89 a year.

Membership gets you priority same or next-day visits, discounts on every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.

  • Priority booking
  • Member-only discounts
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions Derby homeowners ask us.

A few things Derby customers usually want to check before they book. If yours isn't covered here, give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team are happy to help.

How much does a repair cost?
You get a fixed service charge quoted before an engineer comes out, covering all labour, the callout and VAT. The only thing on top is parts if your appliance needs them, and we quote those separately for you to approve before any work starts.
How quickly can you attend in Derby?
Often the same or next working day where we have availability. Book before mid-afternoon for the best chance of a next-day slot across the city.
Is the repair guaranteed?
Yes, every repair we finish comes with a guarantee. The exact length depends on the parts we fit and is set out in our terms and conditions.
Are your engineers trained and insured?
They are. Our engineers are trained in-house across every major brand and appliance, fully insured and experienced, so they can repair any make you have at home.
Book a repair

Ready to book your Derby repair?

Get a fixed-price quote in a couple of minutes online, or talk it through with our UK booking team on 01332 502 011.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home