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4.7 · 29,945 reviews on Trustpilot

Appliance playing up in Newport? We'll fix it.

When a washing machine, oven or fridge gives up across Casnewydd and the wider Newport area, our independent engineers get it sorted, often the same or next working day. You'll have a fixed service charge before anyone visits, and every repair we complete is backed by a guarantee.

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Book a Newport engineer today.

  • Newport and nearby covered
  • Same or next-day visits
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

The track record behind your Newport repair.

Every figure here comes from our own job records for the Newport area, not a brochure.

  • 337 Repairs completed across Newport in 24 months
  • 2.5 days Average attendance from booking to visit
  • 70% First-time fix sorted on the first visit
  • £80-£120 Typical service charge quoted up front, parts extra
Common faults

The faults we fix most in Newport.

These are the faults that bring our engineers out most often across Newport.

  • Won't start or power on

    £83–140
    20% of jobs

    No response when you switch it on. Usually a failed door switch, fuse or control board, which we test and replace on the visit.

  • Door, seal or handle faults

    £85–150
    18% of jobs

    A split door seal, snapped handle or faulty interlock stopping the door closing or releasing. We refit or replace the part.

  • Not draining or pumping out

    £85–150
    16% of jobs

    A blocked pump or filter, or a kinked outlet hose, leaving water sitting in the drum and cycles failing to finish.

  • Fridge or freezer not cooling

    £85–150
    16% of jobs

    Not holding temperature or freezing over, often a blocked airflow, failed thermostat or a compressor fault we diagnose on site.

  • Noisy operation

    £90–170
    15% of jobs

    Grinding, knocking or banging from worn drum bearings or an object trapped in the system. We strip it back and replace the worn part.

  • Display or controls unresponsive

    £83–160
    15% of jobs

    Buttons or screen not registering, frequently a faulty control board or wiring fault, sometimes after a power cut.

Fault shares and price ranges are drawn from our own Newport job records over the last 24 months. Every visit starts with a fixed service charge quoted up front; parts, where needed, are quoted separately before any work begins.

What we repair

Every appliance in your Newport kitchen.

From the machines you run daily to the ones that only come out at weekends, our engineers handle them all. They're fully trained across every major brand, from Bosch and Hotpoint to Beko, Samsung and Miele, and carry common spares on the van so plenty of jobs are fixed on the first visit.

Washing Machines

Washing Machine repairs in Casnewydd / Newport

Drum bearings, pumps, door seals and control boards put right, usually on a single visit.

  • Not draining or completing the cycle
  • Door seal split or come loose
  • Noisy or banging on spin
  • Door won't open mid-cycle
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Casnewydd / Newport

Heating elements, belts, sensors and drum faults sorted across vented, condenser and heat pump dryers.

  • Running but not heating
  • Drum won't turn
  • Burning smell when switched on
  • Water tank full when emptied
View tumble dryer repairs
Ovens & Cookers

Ovens & Cooker repairs in Casnewydd / Newport

Elements, fans, thermostats and controls repaired so your oven gets back up to temperature.

  • Not heating up
  • Tripping the electrics
  • Fan running but no heat
  • Grill or ignition not working
View ovens & cooker repairs
Hobs

Hob repairs in Casnewydd / Newport

Gas, ceramic and induction hobs fixed, from clicking ignitions to dead rings and error codes.

  • Ignition clicks constantly
  • One ring won't light
  • Won't light without a match
  • E9 or UL error showing
View hob repairs
Fridge Freezers

Fridge Freezer repairs in Casnewydd / Newport

Cooling, thermostat, airflow and seal faults diagnosed and resolved before your food spoils.

  • Fridge not cooling, freezer fine
  • Not holding temperature
  • Ice or frost building up
  • Intermittent noise or stopped working
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Casnewydd / Newport

Drainage, heating, leaks and error codes sorted so your dishes come out clean again.

  • Not draining at end of cycle
  • Leaking onto the floor
  • Not heating the water
  • Error code or flashing light
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before about 3pm and there's usually an engineer free to come out the next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the length set by the parts we fit, under our terms.

  • No hidden charges

    You agree a fixed service charge before anyone visits. It covers callout, labour and VAT, with only parts quoted separately.

  • Fully trained engineers

    Our engineers are trained across every major brand and appliance, DBS-checked and insured, so your repair is in safe hands.

Prefer we call you?

Leave your number and a good time, and our Newport team will ring you back.

NAC-Prime

Keep every appliance covered for just £89 a year.

One yearly membership brings priority same or next-day visits, member-only discounts on repairs, free parts delivery and an annual maintenance check across all your home appliances.

  • Priority engineer visits
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions Newport homeowners ask us.

A few things Newport customers tend to check before booking. If yours isn't covered here, our team is happy to talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team will talk it through.

How much does a repair cost?
You'll agree a fixed service charge before an engineer comes out, covering callout, labour and VAT. If parts are needed, we quote those separately for your approval first, so nothing gets added without you knowing.
How quickly can you reach me in Newport?
Often the same or next working day across Casnewydd and the wider Newport area, subject to availability. Booking before around 3pm gives you the best chance of a next-day slot.
Is the repair guaranteed?
Yes. Every repair we complete comes with a written guarantee. The exact length depends on the parts fitted and is set out in our terms and conditions.
Are your engineers qualified?
Our engineers are fully trained by us across all the major brands and appliances, plus DBS-checked and insured. They carry common spares on the van, so many Newport jobs are sorted on the first visit.
Book a repair

Ready to book your Newport repair?

Get a fixed-price service charge in a couple of minutes online, or talk it through with our UK booking team on 01633 499 548.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home