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4.7 · 29,945 reviews on Trustpilot

Broken appliance in Cardiff? We'll fix it.

When a washing machine, oven, fridge or dishwasher gives up across Cardiff, our fully trained engineers get it running again. You'll agree a fixed service charge before anyone visits, with any parts quoted separately and only if they're needed, plus a guarantee on every repair we complete.

Coverage check · 60 seconds

Get a Cardiff engineer booked.

  • Fixed service charge upfront
  • Same or next-day visits
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

Our repair track record across Cardiff.

Every figure here is pulled from our own Cardiff job records, not rounded up to sound impressive.

  • 2,000+ Repairs completed across Cardiff in 24 months
  • 2.2 days Average attendance from booking to visit
  • 74% First-time fix sorted on the first visit
  • £66-£156 Typical repair cost fixed charge, agreed up front
Common faults

What goes wrong, and what it costs.

These are the faults that bring us out to Cardiff homes most often, across washing machines, ovens, fridges and dishwashers.

  • Won't drain or spin

    £80–112
    20% of jobs

    A blocked filter or pump, or a tripped drain sensor, leaves water sitting and the door locked. We clear or replace the blocked part.

  • Error code showing

    £80–112
    16% of jobs

    A code like F13 or E20 flags a fault to the control board. We read it on site and trace it back to the failed component.

  • Not cooling or freezing

    £98–112
    15% of jobs

    A faulty door sensor, thermostat or fan stops a fridge freezer holding temperature. We test the cooling circuit and renew what's failed.

  • Leaking water

    £90–112
    14% of jobs

    Perished seals, a split hose or a cracked tray let water escape underneath. We find the source and fit the replacement part.

  • Not heating

    £80–112
    13% of jobs

    A burnt-out element or thermostat means an oven won't reach temperature or a machine washes cold. We test and replace the heating part.

  • Noisy or loose drum

    £98–156
    12% of jobs

    Worn bearings, a loose drum or a broken paddle cause grinding and banging on spin. We strip it down and fit new parts.

Fault shares and price ranges come from our own Cardiff repairs aggregated over the last 24 months. The figures shown are the service charge, which covers labour, callout and VAT; any parts are quoted separately first.

What we repair

Every appliance in your Cardiff kitchen, covered.

From the washer that runs most days to the oven that only earns its keep on a Sunday, our engineers work across the major brands and most models. If it's stopped, leaked or started flashing an error code, there's a good chance we can put it right.

Washing Machines

Washing Machine repairs in Cardiff / Caerdydd

Bearings, pumps, seals and control boards put right, often on the first visit.

  • Not draining or showing an error code
  • Leaking water onto the floor
  • Drum not spinning or sounding loose
  • Door locked shut with a load inside
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Cardiff / Caerdydd

Heating elements, sensors, belts and heat pumps fixed on condenser and vented dryers.

  • Drum turns but won't heat up
  • Water tank not filling or leaking
  • Not spinning or making an odd noise
  • Burning smell during a cycle
View tumble dryer repairs
Ovens & cookers

Ovens & cooker repairs in Cardiff / Caerdydd

Elements, fans, thermostats, hinges and boards sorted on fan, electric and gas ovens.

  • Not heating or not holding temperature
  • Fan running noisily or cutting out
  • Tripping the electrics when switched on
  • Broken door hinge or smashed glass
View ovens & cooker repairs
Hobs

Hob repairs in Cardiff / Caerdydd

Gas, ceramic and induction hobs diagnosed and repaired, from ignition faults to error codes.

  • Ignition clicking or won't spark
  • One or more rings not heating
  • Error code on the display
  • Hob tripping the electrics
View hob repairs
Fridge freezers

Fridge freezer repairs in Cardiff / Caerdydd

Cooling, compressor, fan, seal and thermostat problems traced and put right.

  • Fridge or freezer not cooling properly
  • Heavy ice build-up in the drawers
  • Loud whirring or buzzing motor
  • Door seal no longer sealing
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Cardiff / Caerdydd

Drainage, heating, spray arm and door catch faults dealt with so plates come out clean.

  • Not draining at the end of the cycle
  • Leaking from underneath
  • Door won't latch or close
  • Dishes left dirty or washing cold
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Quick to your door

    Book by mid-afternoon and we'll usually reach you the next working day, and often the same day when the diary allows.

  • Every repair guaranteed

    Each completed repair carries a written guarantee, with the length set by the parts we fit under our terms and conditions.

  • One fixed service charge

    You agree the service charge before we visit. It covers labour, callout and VAT, and any parts are quoted separately first.

  • Fully trained engineers

    We train our engineers across all the major makes and appliances, and they're insured, so your machine is in capable hands.

Prefer we call you?

Leave your number and a good time, and our Cardiff team will ring you back.

NAC-Prime

Keep every essential appliance protected for just £89 a year.

Prime members get priority same or next-day visits, money off every repair, free delivery on any parts we fit and an annual maintenance check across the kitchen and laundry appliances you rely on most.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions Cardiff homeowners ask us.

A few things people tend to check before booking. If yours isn't answered below, our team are only a quick phone call away.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to talk it through.

How much does a repair cost?
You agree a fixed service charge before an engineer sets off, and that covers the labour, the callout and VAT. The only thing on top is parts if your appliance needs them, which we price up and confirm with you before any work starts.
How quickly can you get to me in Cardiff?
Often the same working day, and usually the next, depending on what's free in the diary. Booking by mid-afternoon gives you the best shot at a next-day visit across Cardiff and the surrounding area.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the length depends on the parts we fit. You'll find the exact terms set out in our terms and conditions.
Are your engineers qualified?
They are. We fully train our engineers across all the major makes and appliance types, and they're insured, so your machine is in capable hands whatever brand you own.
Book a Cardiff engineer

Ready to get that appliance sorted?

Tell us what's gone wrong and you'll have a fixed service charge in a couple of minutes online. Would rather talk it through? Our UK booking team is on 029 2192 1315.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home