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4.7 · 29,945 reviews on Trustpilot

Appliance repairs in Burnhope. Sorted properly.

When a washing machine, oven, fridge or dishwasher stops playing fair, our independent engineers get it working again, usually within a day or two. You'll have a fixed service charge before anyone visits, with any parts quoted separately, and every repair we finish is guaranteed.

Coverage check · under a minute

Get a Burnhope engineer booked.

  • Covering Burnhope and County Durham
  • Often a next-day visit
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

Our repair record in Burnhope.

These are real figures from our work around Burnhope, not rounded-up marketing numbers.

  • 212 Repairs completed near Burnhope, last 24 months
  • 1.8 days Average attendance from booking to visit
  • 76% First-time fix sorted on the first visit
  • £70-£118 Typical repair cost fixed price, quoted up front
Common faults

The faults we fix most in Burnhope.

These are the jobs that bring our engineers out to Burnhope homes most often.

  • Tripping the electrics

    £79–117
    20% of jobs

    A failed element, pump or damaged wiring shorts out and trips the RCD. We trace the fault and replace the part at fault.

  • Won't spin or drain

    £79–110
    18% of jobs

    A blocked pump or filter, worn drive belt or jammed motor stops the drum turning or emptying properly.

  • Noisy in use

    £80–110
    17% of jobs

    Worn drum bearings, a failing fan or a trapped object cause grinding, banging or rattling during a cycle.

  • Not cooling or icing up

    £85–117
    16% of jobs

    A faulty thermostat, perished door seal or blocked airflow stops a fridge or freezer holding the right temperature.

  • Not heating up

    £79–117
    15% of jobs

    Element or thermostat failure leaves an oven lukewarm or stone cold. We test it and fit the correct replacement.

  • Leaking water

    £80–110
    14% of jobs

    Perished seals, a split hose or a blocked outlet let water escape onto the floor. We find the source and seal it.

Fault shares and price ranges are drawn from our completed jobs around Burnhope over the last 24 months. Your service charge is confirmed before the visit, with any parts quoted separately.

What we repair

Every appliance in your Burnhope kitchen.

From the machines you lean on daily to the ones that only come out at weekends, our engineers cover the lot. They're trained across every major brand, including Bosch, Hotpoint, Beko, Samsung and Neff, and carry the common spares on the van to fix many faults on the first visit.

Washing machines

Washing machine repairs in Burnhope

Drum bearings, pumps, brushes and control boards, diagnosed and put right.

  • Not spinning or draining
  • Leaking onto the floor
  • Loud or grinding noise on spin
  • Tripping the electrics
View washing machine repairs
Tumble dryers

Tumble dryer repairs in Burnhope

Heating elements, thermostats, sensors and drum belts sorted across vented, condenser and heat pump models.

  • Not drying or staying cold
  • Clothes still damp at the end
  • Overheating or cutting out
  • Drum not turning
View tumble dryer repairs
Ovens & cookers

Ovens & cooker repairs in Burnhope

Elements, fan motors, thermostats and controls tested and replaced where needed.

  • Not heating up
  • Won't reach temperature
  • Fan oven not circulating heat
  • Controls or display dead
View ovens & cooker repairs
Hobs

Hob repairs in Burnhope

Gas, ceramic and induction hob faults traced and fixed safely.

  • Burner won't ignite
  • Zone not heating
  • Induction not detecting the pan
  • Clicking or sparking won't stop
View hob repairs
Fridge freezers

Fridge freezer repairs in Burnhope

Cooling faults, failed thermostats and perished door seals put right to hold the right temperature.

  • Not cooling or freezing
  • Icing up at the back
  • Running constantly
  • Water pooling inside
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Burnhope

Drainage blockages, heating faults and spray arm problems cleared so dishes come out clean.

  • Not draining away
  • Dishes left dirty
  • Won't fill or heat the water
  • Leaking onto the floor
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Quick to attend

    Book before mid-afternoon and we can usually have an engineer at your door the next working day.

  • Every repair guaranteed

    Each repair we complete is covered by a written guarantee, with the exact length confirmed under our terms once parts are fitted.

  • One fixed service charge

    You agree the service charge before anyone visits, covering all labour, callout and VAT. Only parts cost extra, and we quote those first.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, and they're insured and fully vetted.

Prefer we call you?

Leave your number and our Burnhope booking team will ring you straight back.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

Membership gets you priority same or next-day visits, discounts on repairs, free parts delivery and a yearly maintenance check across all your kitchen appliances.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Frequently asked questions.

A few things Burnhope customers tend to ask before they book. If yours isn't covered here, our team will happily talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to help.

How much does a repair cost?
We agree one fixed service charge before an engineer comes out, covering all labour, callout and VAT. The only extra is parts if your appliance needs them, and we quote those separately before any work starts.
How quickly can you attend?
Most Burnhope jobs are seen within a day or two, and a next working day visit is often possible if you book before mid-afternoon. We'll confirm the slot when you book.
Is the repair guaranteed?
Yes. Every repair we complete comes with a written guarantee, and the exact length depends on the parts fitted as set out in our terms and conditions.
Are your engineers qualified?
Our engineers are trained in-house across every major brand and appliance, from Bosch and Hotpoint to Samsung and Neff. They're fully insured and vetted before they ever knock on your door.
Book a repair

Ready to get your appliance fixed?

Tell us what's playing up and we'll give you a fixed service charge before anyone visits. Book online in a couple of minutes, or have a chat with our UK team on 01207 710 408.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home