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4.7 · 29,945 reviews on Trustpilot

Appliance playing up in Basingstoke? Let's fix it.

From washing machines and dishwashers to ovens, fridges and tumble dryers, our engineers repair every major domestic appliance and every leading brand. You get one fixed service charge covering callout, labour and VAT, with any parts quoted before we begin, and a guarantee on the work we carry out.

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Get a Basingstoke engineer booked.

  • Local Basingstoke engineers
  • One fixed service charge
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

Our repair record across Basingstoke.

Every figure here comes from our own Basingstoke job records, not a marketing guess.

  • 254 Repairs completed in the last 24 months
  • 2.5 days Average attendance from booking to visit
  • 75% First-time fix sorted on the first visit
  • £75-£195 Typical repair cost fixed price, quoted up front
What goes wrong

Common appliance faults we fix in Basingstoke.

These are the faults that bring us out to Basingstoke homes most often, across every appliance we repair.

  • Fridge or freezer not cooling

    £95–175
    22% of jobs

    A failing thermostat, fan or refrigerant fault stops the appliance holding temperature. We diagnose the cause and replace the part at fault.

  • Oven not heating

    £90–160
    19% of jobs

    A burnt-out element or faulty thermostat means the oven won't reach temperature. Both are common and straightforward to swap out.

  • Hob ignition faults

    £85–150
    16% of jobs

    Constant clicking, a burner that won't light or a broken ignition switch. Usually a worn spark module or damaged button.

  • Won't spin or drain

    £85–150
    15% of jobs

    A blocked pump or filter, worn drum bearings or a failed motor leaving washing soaked. We clear or replace the part causing it.

  • Error code showing

    £80–160
    14% of jobs

    The control board flags a fault such as a pump, sensor or door issue. We read the code on the visit and pinpoint the cause.

  • Tripping the electrics

    £85–155
    14% of jobs

    The appliance trips the fuse board, often from a failed element, pump or wiring fault. We trace the short and put it right.

Fault frequencies and price ranges are drawn from our Basingstoke repairs over the last 24 months. Your exact price is fixed and quoted before any work starts.

What we repair

Every appliance in your Basingstoke kitchen.

Our engineers are trained across every major brand, from Bosch and Samsung to Beko, Hotpoint and Neff. Whatever has stopped working, the chances are we cover it, and we carry common spares on the van to give you a fix on the first visit where we can.

Washing machines

Washing machine repairs in Basingstoke

Bearings, pumps, seals and control boards put right, often on a single visit.

  • Not spinning or draining
  • Leaking water onto the floor
  • Loud or grinding noise on spin
  • Error code on the display
View washing machine repairs
Tumble dryers

Tumble dryer repairs in Basingstoke

Heating, sensor and drum faults sorted across vented, condenser and heat pump models.

  • Not heating or drying
  • Won't switch on
  • Drum has stopped turning
  • Tripping the electrics
View tumble dryer repairs
Ovens

Oven repairs in Basingstoke

Elements, fans, thermostats and broken hinges fixed so cooking gets back to normal.

  • Not heating to temperature
  • Fan running but no heat
  • Door won't close properly
  • Tripping the fuse board
View oven repairs
Hobs

Hob repairs in Basingstoke

Gas, ceramic and induction hobs repaired, from ignition faults to dead zones.

  • Ignition clicking constantly
  • Burner won't light
  • Plates not heating
  • Error code showing
View hob repairs
Fridge freezers

Fridge freezer repairs in Basingstoke

Cooling, thermostat and seal problems traced and fixed so food stays cold.

  • Not cooling or holding temperature
  • Ice building up
  • Rattling from the compressor
  • Door not sealing
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Basingstoke

Drainage, heating and spray-arm faults cleared so dishes come out clean.

  • Not draining
  • Water not filling
  • Stopping mid cycle
  • Tripping the mains
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and we'll usually get an engineer to your door the next working day, often sooner.

  • Every repair guaranteed

    The work we carry out is backed by a written guarantee, with the length set out clearly in our terms and conditions.

  • One fixed price

    You agree the service charge before we start, covering callout, labour and VAT. Only parts cost extra, and we quote those first.

  • Trained on every brand

    Our engineers are fully trained by us to repair all major makes and appliances, and they're DBS-checked and insured.

Prefer we call you?

Leave your number and our Basingstoke booking team will ring you straight back.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

NAC-Prime members get priority same or next-day visits, money off every callout, free delivery on parts and an annual maintenance check across all your kitchen appliances.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions before you book.

A few things Basingstoke customers usually want to check before they book. If yours isn't covered here, just give us a call.

NAC's branded engineer van fleet parked outside the head office

Our team are happy to talk it through

How much does an appliance repair cost?
You agree one fixed service charge before an engineer comes out, and that covers the callout, all labour and VAT. The only extra is parts if your appliance needs them, and we quote those separately for you to approve before any work starts.
How quickly can you get to me in Basingstoke?
Often the next working day, and sometimes sooner where we have availability. Booking earlier in the day gives you the best chance of a quick visit.
Is the repair guaranteed?
Yes. The work we carry out is backed by a written guarantee, and the exact length depends on the parts fitted. You'll find the full detail set out in our terms and conditions.
Are your engineers qualified to repair my brand?
Our engineers are fully trained by us to work on all major brands and appliances, from Bosch and Samsung to Beko and Neff. They're also DBS-checked and insured, so you can have confidence in who's at your door.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and we'll give you a fixed-price quote in a couple of minutes. Prefer to talk it through? Our UK booking team is on 01256 207 449.

  • Fixed-price quotes
  • Every repair guaranteed
  • UK booking team
NAC engineer arriving at a customer's home