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4.7 · 31,239 reviews on Trustpilot

Appliance playing up in Newcastle? We'll fix it.

From washing machines and ovens to fridges and dishwashers, our independent engineers repair every major appliance across Newcastle upon Tyne, whatever the make. You get one fixed service charge covering callout, labour and VAT, usually a same or next working day visit, and a guarantee on every repair we complete.

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Get a Newcastle engineer booked.

  • Engineers across Newcastle
  • One fixed service charge
  • Every repair guaranteed
328+ towns & cities covered
By the numbers

Our repair record across Newcastle.

Every figure below comes straight from our own booking records, not marketing spin.

  • 1,518 Repairs completed in Newcastle, last 24 months
  • 1.9 days Average attendance from booking to visit
  • 97% First-time fix repaired right the first time
  • £66-£194 Typical repair cost fixed service charge, up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

What goes wrong, and what it costs.

These are the breakdowns that bring our engineers out to Newcastle homes most often, across every type of appliance we repair.

  • Won't drain or spin

    £85–150
    20% of jobs

    A blocked pump or filter, a jammed object or a worn drive component. We clear or replace the part causing it.

  • Fridge or freezer not cooling

    £95–170
    18% of jobs

    A failed thermostat, fan or sensor leaves food too warm or freezing solid. We trace the cooling fault and fix it.

  • Noisy operation

    £95–175
    16% of jobs

    Grinding, banging or squealing usually points to worn bearings or something loose inside. We strip it down to find the source.

  • Error code showing

    £79–160
    14% of jobs

    A code on the display flags a specific fault. We read it on the visit and pinpoint the part behind it.

  • Tripping the electrics

    £85–155
    12% of jobs

    A failing element, pump or wiring shorts out and trips your fuse. We isolate the faulty component and replace it.

  • Leaking water

    £85–150
    10% of jobs

    Perished door seals, split hoses or a blocked outlet let water escape. We find where it's coming from and seal it.

Fault shares and price ranges are based on our own Newcastle upon Tyne job records from the last 24 months. Your exact cost is confirmed before any work starts.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Every appliance in your kitchen, covered

Our Newcastle upon Tyne engineers work across every major brand, from Bosch and Hotpoint to Beko, Samsung, Neff and Zanussi. Whatever has packed in, the odds are we fix it, and the van carries the common spares so most faults are sorted on the first visit.

Washing Machines

Washing Machine repairs in Newcastle upon Tyne

Bearings, pumps, door locks and control boards, the faults we see most, put right in Newcastle.

  • Not spinning or draining
  • Leaking from underneath
  • Door won't open at the end of a cycle
  • Loud noise on spin
View washing machine repairs
Fridge Freezers

Fridge Freezer repairs in Newcastle upon Tyne

Cooling faults, noisy compressors and iced-up evaporators diagnosed and repaired across Tyneside.

  • Fridge not cooling but freezer fine
  • Not keeping temperature
  • Water leaking onto the floor
  • Ice building up at the back
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Newcastle upon Tyne

Drainage blockages, error codes and no-power faults sorted, so your plates come out clean again.

  • Water not draining
  • Not filling or heating
  • Error code showing
  • Not cleaning properly or smelly
View dishwasher repairs
Ovens

Oven repairs in Newcastle upon Tyne

Failed elements, faulty doors and ovens that trip the power, back to a proper roast quickly.

  • Not heating up
  • Tripping the electrics
  • Grill element not working
  • Shattered or cracked door glass
View oven repairs
Tumble Dryers

Tumble Dryer repairs in Newcastle upon Tyne

No heat, drum faults and water in the drawer fixed so your washing actually dries.

  • Not heating or clothes staying damp
  • Drum not turning
  • Loud or grinding noise
  • Water collecting in the lint drawer
View tumble dryer repairs
Washer Dryers

Washer Dryer repairs in Newcastle upon Tyne

One appliance, two jobs, from drainage and door locks to drying faults and stubborn error codes.

  • Not draining or leaking
  • Door locked shut
  • Not drying on the dryer setting
  • Noisy or won't spin properly
View washer dryer repairs
Range Cookers

Range Cooker repairs in Newcastle upon Tyne

Gas and electric range faults handled, from ovens that won't heat to burners that won't stay lit.

  • Main oven not heating
  • Burner won't stay alight
  • Tripping the electrics
  • Fan noisy or not working
View range cooker repairs
Hobs

Hob repairs in Newcastle upon Tyne

Gas and induction hobs seen to, from constant ignition clicking to rings that won't heat.

  • Ignition clicking constantly
  • One or more rings not working
  • Cracked glass
  • Induction hob not responding
View hob repairs
Cookers

Cooker repairs in Newcastle upon Tyne

Freestanding gas and electric cookers repaired, whether it's the oven, grill or hob playing up.

  • Oven not heating
  • Grill won't stay lit
  • Ignition not working
  • Broken or missing door handle
View cooker repairs
Microwaves

Microwave repairs in Newcastle upon Tyne

Built-in and countertop microwaves, from magnetron failures to broken door latches, put right.

  • Turning but not heating
  • No power at all
  • Cutting out after a few seconds
  • Door latch broken
View microwave repairs
Cooker Hoods

Cooker Hood repairs in Newcastle upon Tyne

Extractors that have stopped pulling air or lost their lights, back to clearing your kitchen.

  • Not extracting
  • Lights not working
  • Fan making a noise but no suction
  • Won't turn on
View cooker hood repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before around 3pm and we'll usually get an engineer to you the same or next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the length set by the parts we fit, under our terms.

  • One fixed service charge

    You agree the price before we start. It covers callout, labour and VAT, with parts quoted separately only if needed.

  • Fully trained engineers

    Our engineers are trained by us across every make and appliance, fully insured, and equipped to fix it right.

Book a repair 0333 016 9622 Phone lines closed overnight
Your local team

Meet the engineers covering Newcastle upon Tyne.

Daniel

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Samsung
  • Hotpoint
  • Beko
  • Zanussi

Recent areas

  • Newcastle upon Tyne
  • Gateshead
  • Longbenton
  • Tynemouth
  • Wideopen

Steve

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Hotpoint
  • Samsung
  • Beko
  • Zanussi

Recent areas

  • Newcastle upon Tyne
  • Gateshead
  • Longbenton

Robert

NAC engineer

Recent appliances

  • Range Cookers
  • Washing Machines
  • Hobs
  • Ovens
  • Cookers

Recent brands

  • Rangemaster
  • Zanussi
  • Indesit
  • Leisure

Recent areas

  • Newcastle upon Tyne
  • Gateshead
  • Tynemouth
  • Wideopen
  • Whitley Bay
Areas we cover

Postcodes we cover in Newcastle upon Tyne.

NE1
  • Newcastle City Centre
  • Monument
  • Ouseburn
  • Arthur's Hill
NE2
  • Jesmond
  • South Jesmond
  • North Jesmond
  • Gosforth
  • South Gosforth
  • Wingrove
NE3
  • Gosforth
  • West Gosforth
  • Fawdon
  • Kenton
  • Kingston Park
  • Blakelaw
  • Parklands
NE4
  • Benwell
  • Elswick
  • Scotswood
  • Fenham
  • Arthur's Hill
  • Wingrove
NE5
  • Westerhope
  • Denton
  • Blakelaw
  • Newbiggin Hall
  • Chapel
  • Callerton
NE6
  • Byker
  • Heaton
  • Walker
  • Walkergate
  • Ouseburn
NE7
  • Heaton
  • Longbenton
  • Benton
  • Manor Park
  • High Heaton
NE8
  • Gateshead
  • Bensham
  • Saltwell
  • Deckham
  • Felling
  • Dunston
  • Teams
NE9
  • Low Fell
  • High Fell
  • Chowdene
  • Windy Nook
  • Whitehills
  • Lamesley
NE10
  • Felling
  • Heworth
  • Pelaw
  • Leam Lane
  • Wardley
  • Windy Nook
NE11
  • Dunston
  • Dunston Hill
  • Teams
  • Lobley Hill
  • Sunniside
  • Lamesley
NE12
  • Forest Hall
  • Killingworth
  • Longbenton
  • Benton
  • Camperdown
  • Backworth
  • Holystone
NE13
  • Wideopen
  • Stannington
  • Ponteland
  • Throckley
  • Weetslade
  • Parklands
NE15
  • Lemington
  • Throckley
  • Benwell
  • Scotswood
  • Chapel
  • Wylam
NE16
  • Whickham
  • Sunniside
  • Dunston Hill
  • Burnopfield
  • Marley Hill
  • Lamesley
NE20
  • Ponteland
  • Stannington
  • Darras Hall
  • Medburn
NE21
  • Blaydon
  • Winlaton
  • Ryton
  • Greenside
  • Stella
  • Crookhill
NE23
  • Cramlington
  • Cramlington Village
  • Seghill
  • Dudley
  • Seaton Delaval
  • Holywell
NE25
  • Monkseaton
  • Seaton Delaval
  • Hartley
  • Holywell
  • Seghill
  • Whitley Bay
NE26
  • Whitley Bay
  • Monkseaton
  • Cullercoats
  • Hartley
  • St Mary's
NE27
  • Shiremoor
  • Backworth
  • Killingworth
  • Holystone
  • New York
  • Murton
NE28
  • Wallsend
  • Howdon
  • Battle Hill
  • Chirton
  • Percy Main
NE29
  • North Shields
  • Tynemouth
  • Preston Grange
  • Chirton
  • Percy Main
NE30
  • Tynemouth
  • North Shields
  • Cullercoats
  • Preston Grange
  • Whitley Bay
NE31
  • Hebburn
  • Monkton
  • Hedworth
  • Primrose
  • Fellgate
NE32
  • Jarrow
  • Bede
  • Monkton
  • Primrose
  • Hedworth
NE33
  • South Shields
  • Westoe
  • Beacon
  • Bents
  • Simonside
  • Rekendyke
NE34
  • South Shields
  • Harton
  • Whiteleas
  • Cleadon Park
  • Horsley Hill
  • West Park
NE35
  • Boldon Colliery
  • Primrose
NE36
  • East Boldon
  • Boldon Colliery
  • Cleadon
  • Hedworth
Customer reviews

Trusted by homeowners across Newcastle.

Don't just take our word for it. Every review below is from a real NAC customer and independently verified by Trustpilot, including plenty left by households right here in Newcastle upon Tyne.

Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
Dan the engineer was prompt and tried always to save the fridge freezer and explained what our issues were, can't fault the service in any shape or form
Robert P. NE6 · Fridge freezer
Really easy to arrange visits for assessment and repair around my schedule with the system they have in place. Daniel was lovely and very thorough. Many thanks!
Rebecca NE3 · Tumble dryer
Excellent service. Fairly priced, very professional operative, timely pre arrival communication and arrival. Good communication of diagnosis. Fixed the problem swiftly with no BS. Very impressed.
Ben Q. NE3 · Fridge freezer
Engineer was really polite and very professional
Ian C. NE1 · Tumble dryer
Booked online and they rang me next day told me how much it would be and how much they would charge if they need a part. Very friendly man came and fixed my cooker. I thought nothing he can do but he did. Extremely happy.
Izzet O. NE4 · Cooker
A very good service from start to finish. Engineer explained what was wrong and what was needed to rectify the situation. Would recommend this company for their excellent service
Mariann D. NE5 · Oven
I was very pleased with the engineer who sorted the problem very quickly. He was pleasant and efficient. Thank you
Jean R. NE3 · Washing machine
Quick, efficient can-do approach.
Andrew NE3 · Fridge freezer
Really good service from NAC, who we used for the first time. Booked an engineer easily online and got a friendly, non-pushy call from customer service to arrange a visit the next day. The engineer visited on time, quickly detected and corrected the problem. Good price for all this work. Absolutely recommend.
Matthew H. NE4 · Washer dryer
A coffee machine of the type NAC engineers repair in Newcastle upon Tyne
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Newcastle upon Tyne home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and a good time, and our Newcastle team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Frequently asked questions.

A few of the things Newcastle homeowners ask us most before they book. If yours isn't here, just give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team are happy to talk it through

How much does a repair cost in Newcastle?
You'll get one fixed service charge quoted before an engineer comes out, covering callout, labour and VAT. The only possible extra is parts, and we quote those separately for you to approve before any work happens.
How quickly can you get to me?
Usually the same or next working day where we have availability. Book before around 3pm to give yourself the best chance of a next working day visit in Newcastle upon Tyne.
Is the repair guaranteed?
Yes, every repair we complete comes with a guarantee. The exact length depends on the parts we fit, and it's all set out clearly in our terms and conditions.
Are your engineers properly trained?
They are. We train our engineers across every make and appliance, and they're fully insured and equipped to diagnose and fix the fault on site wherever possible.
Book a repair

Ready to get your appliance fixed?

Tell us the make and the fault and we'll quote your fixed service charge up front. Book online in a couple of minutes, or chat it through with our UK team on 0191 9175 159.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home