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4.7 · 30,871 reviews on Trustpilot
Fridge freezer repairs · Newcastle upon Tyne

Fridge freezer playing up in Newcastle? We'll fix it.

4.7 · 30,871 reviews on Trustpilot

Warm compartments, iced-up drawers or a fridge freezer that won't run at all? Our fully trained engineers cover Newcastle upon Tyne and diagnose the fault in your kitchen for one fixed service charge. Most jobs are attended the same or next working day, and every repair we complete is guaranteed.

Coverage check · 60 seconds

Book an engineer to your door.

  • UK-wide coverage
  • Same or next-day visits
  • Repair guarantee
326+ towns & cities covered
By the numbers

The scale behind your fridge freezer repair.

Every figure here comes straight from our own job records, not marketing rounding.

  • 264 Repairs completed in the last 24 months
  • 1.7 days Average attendance from booking to visit
  • 75% First-time fix sorted on the first visit
  • £66–156 Typical repair cost fixed price, up front
Fridge Freezers repairs in Newcastle upon Tyne

Is your fridge freezer on the blink?

Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The fridge freezer faults we see most.

These are the fridge freezer faults our Newcastle engineers get called out to most.

  • Fridge not cooling

    £80–150
    24% of jobs

    A failed fan, thermostat or blocked airflow leaves the fridge warm while the freezer often carries on. We test the cooling circuit and put it right.

  • Freezer not freezing

    £80–156
    20% of jobs

    A tired compressor, faulty sensor or low refrigerant stops the freezer holding temperature. We trace the cause and repair or replace the failed part.

  • Icing up or frost build-up

    £90–150
    17% of jobs

    Ice forming at the back or across the drawers usually points to a defrost heater, timer or door seal fault. We clear it and fix the root cause.

  • Freezing food in the fridge

    £85–150
    14% of jobs

    When the fridge runs too cold and freezes milk or veg, it is normally a thermostat or damper problem. We recalibrate or renew the faulty control.

  • Noisy or overheating

    £90–140
    13% of jobs

    A squealing or grinding fan motor, or a unit running hot to the touch, tends to mean a worn fan or compressor fault. We diagnose and replace as needed.

  • Warning lights or error codes

    £66–156
    12% of jobs

    Flashing alarms or codes on the display flag a sensor or control board fault. We read the fault on the visit and confirm the fix before going ahead.

Fault shares and price ranges come from our fridge freezer jobs across Newcastle upon Tyne over the last 24 months. Parts, if needed, are quoted separately before any work starts.

Transparent pricing

Clear, fixed-price fridge freezer repairs.

Most fridge freezer repairs in Newcastle land within the range below. You'll get a fixed service charge before an engineer sets off, with all labour, callout and VAT included. If parts are needed, we quote those separately for you to approve first.

  • Fixed price agreed before any work
  • Genuine or OEM-grade parts
  • Repair guarantee
Get a fixed quote 0333 016 9622 Phone lines closed overnight
Typical fridge freezer repair
£66£156

Parts and labour, based on 264 fridge freezer repairs over the last 24 months.

Common repairs
  • Minor fault (door seal, thermostat, hinge) £66–90
  • Common repair (fan motor, sensor, defrost heater) £90–120
  • Major component (compressor, control board) £120–156

Every figure is a guide. We confirm the exact fixed price with you on site before starting, and you only pay if you choose to go ahead.

Brands we repair

Fridge freezer brands we repair.

From Samsung and Beko to Bosch and Miele, our engineers work on fridge freezers of every make across Newcastle upon Tyne, so whatever brand keeps your food cold, it's one we handle regularly.

How it works

Booking your fridge freezer repair.

  1. 01

    Book a visit

    Get a quote online or call our UK booking team. Tell us the make, model and what your fridge freezer is doing, and we'll match you with an engineer covering Newcastle upon Tyne.

  2. 02

    Engineer attends

    We attend the same or next working day where availability allows, in a confirmed time slot. The van carries the parts behind most common fridge freezer faults, so many jobs are sorted in one visit.

  3. 03

    Diagnosed and quoted

    Your engineer tests the appliance and gives you a fixed service charge before any work begins. If a part is needed we quote it separately for your approval, and every repair we complete is guaranteed.

Common questions

Fridge freezer repair questions.

Straight answers on cost, timing, guarantees and brands for fridge freezer repairs - the questions our booking team field most often.

Our team are happy to talk it through

How much does a fridge freezer repair cost?
You get a fixed service charge before an engineer sets off, covering all labour, callout and VAT. The only extra is parts, and we quote those separately for you to approve before any work starts.
How quickly can you attend in Newcastle?
Most fridge freezer callouts across Newcastle upon Tyne are attended the same or next working day where availability allows. Booking earlier in the day gives you the best chance of a next-day slot.
Is the fridge freezer repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the exact length depends on the parts fitted. Full details are set out in our terms and conditions.
Are your engineers qualified to fix my fridge freezer?
Our engineers are fully trained by us across all major appliance brands, DBS-checked and insured. They repair fridge freezers of every make regularly, so yours is one they'll know well.
Book a repair

Ready to sort your fridge freezer? Get started.

Get a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 0191 9175 159 and we'll get an engineer out to your Newcastle kitchen.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home