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NAC
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4.7 · 30,083 reviews on Trustpilot

Join the NAC network.

Fantastic opportunities for both employed and self-employed appliance engineers across the UK. Steady work in your area, free CPD-accredited training, direct customer payments and no exclusive contracts. Whether you're just starting out or have years on the tools, there's a place for you in the network.

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Joining the network
The opportunity

Two ways to join - employed or self-employed.

Trainee or experienced. PAYE or sole trader. There's a path into the NAC network for both.

Employed engineer

Full-time salary, fully-expensed company van, pension and benefits. Training available at our City & Guilds-Assured appliance training centre.

View open vacancies

Self-employed partner

Run your own business; we send the leads. Direct payment on the day, no parts mark-up nonsense, your repeat customers stay yours. Most engineers start earning within their first week.

Start the conversation
What network engineers say

Real partners, real words.

  1. I've worked with NAC almost since they started. I'd been trading as a self-employed engineer for about 12 months when Adrian called and asked if I could take on some work. Since then I've covered over 6,000 service calls. Everything works really well - the job booking platform, the training, the staff are all really helpful. It's a nice buzz when you've got a constant stream of jobs coming through. They're a great team and I'm more than happy to carry on working with them well into the future.
    Ian Pittas Appliance Action, Bristol
  2. I run my own business and working for NAC has provided beneficial work. As a network engineer I have access to ServiceMate which provides daily work for me to access or decline. On each visit I collect a call-out charge plus the cost of any parts. There's no invoice paperwork to chase - NAC's infrastructure takes care of all the admin that can bog down an engineer. At the end of each week an invoice is generated and a direct debit transfers what I owe back to NAC. This partnership has worked well for my business.
    John Conroy JC Repairs, Kent
  3. As an industry-trained engineer who's worked with two major manufacturers of white goods, I was looking for a way to work more independently while keeping the financial security of employment. The NAC network has afforded me just that. Their streamlined infrastructure and cooperative staff alleviate a lot of pressure - that's a major plus.
    Leo Bacchus London Appliance Repairs, London
Why partner with NAC

More work, more support, more money.

We handle the bookings, the marketing and the messy admin so you can focus on what you're best at: getting appliances working again.

Expand your customer base

Become part of the UK's largest out-of-warranty appliance repair group. More customers, more support, more income - and the freedom to manage your own jobs from booking through to invoice.

Show you're a pro

Free access to our City & Guilds-Assured, CPD-Accredited training modules - online and in-centre - covering every major appliance category:

  • Washing Machines
  • Tumble Dryers
  • Heat Pump Dryers
  • Refrigeration
  • Cookers & Ovens
  • Microwave Ovens
  • Hobs (Electric, Ceramic & Induction)
  • Dishwashers

How you get paid

Customers pay you directly on the day - call-out, labour, parts. At week's end you settle a flat £25 + VAT commission per booking with NAC. No middle-man on parts, no 30-day payment terms, no holding your money. Zero payment risk to your business.

Who we are

Formed in 2014. Wakefield HQ. UK-wide network.

NAC is a fully established, well-respected network of professional engineers across the UK. From our Wakefield HQ we run a UK booking team plus marketing and admin staff who work flat-out finding customers who need white-goods repairs.

We're not chasing the lowest-margin contract work or trying to squeeze our engineers on rates. Our model is the opposite - we actively encourage you to make every repair the start of a long-term customer relationship. Do a great job, leave your card, and that customer is yours forever.

12 yrs
Family-run since 2014
250+
Engineers across the UK
UK
Booking team, no offshore
What we offer

A proper partnership, not a contract.

  • Local and national marketing - we advertise to bring you fully chargeable repair jobs in your area.
  • Direct customer-to-engineer payment - you collect the call-out and any parts charge on-site.
  • Supply your own parts. Source directly, cut out the middle man, keep the margin.
  • Negotiate repeat business directly. No greedy exclusive contracts from NAC.
  • Boost your online reputation - do a good job and customers leave you feedback on your profile.
  • Real-time job platform via tablet, plus a friendly UK booking team you can phone any time.
How it works

From booking to payment - kept simple.

We send you the lead, you decide whether to take it, and the customer pays you on the day. That's the whole flow.

  1. 01

    We send the job

    Customer details, the appliance, the fault, their preferred date. You accept or decline - no obligation, no penalty for saying no.

  2. 02

    You attend & repair

    Liaise with the customer directly. Collect the agreed service charge on the visit. If parts are needed, you source and supply them and keep the full margin.

  3. 03

    Weekly commission

    Flat £25 + VAT to NAC per accepted booking. Settled by direct debit at the end of each week. Your money never goes through us first.

Zero payment risk

Because you pay us a commission (not the other way round), nothing of yours ever sits in our account. If something catastrophic happened to NAC tomorrow, your money would still be exactly where it belongs - yours.

What you see above the surface: a rise in cashflow and profits, new customers that are forever yours, and constant referrals and repeat repairs. What you don't see below: the phone ringing all day, callers waiting on free callouts or just wanting telephone advice, advertising that doesn't guarantee success, wasted calls and admin time - all handled by NAC.
How we compare

NAC vs the other work providers.

Same list, side by side. We're not for everyone - and that's the point.

The NAC way

NAC engineer network

£60-£120  + full parts profit

Per accepted booking. Paid by the customer directly on the day - you keep the call-out fee, labour and parts margin.

  • Free CPD-accredited training
  • Payment direct from the customer on the day
  • Source, supply & keep the profit on your own parts
  • Repeat business stays yours - for life
  • Pick the jobs that suit your schedule
  • No clawback debits for repairs that go wrong
  • Zero payment risk if the provider folds
  • No strict KPIs to chase
  • Settled weekly - not 30 days later
The rest of the market

Other work providers

From £25  per repair

Often paid into the provider's account first and remitted to you weeks later, sometimes with admin and parts mark-ups retained.

  • Free CPD-accredited training
  • Payment direct from the customer on the day
  • Source, supply & keep the profit on your own parts
  • Repeat business stays yours - for life
  • Pick the jobs that suit your schedule
  • No clawback debits for repairs that go wrong
  • Zero payment risk if the provider folds
  • No strict KPIs to chase
  • Settled weekly - not 30 days later

What are you waiting for?

Give us a few basic details - where you cover, what appliances you repair - and we'll be in touch for a friendly, no-pressure chat. If we're both happy at the end of it, we'll get the ball rolling and start sending work your way. It really is that simple.

Skill sets * (tick all that apply)

Prefer to chat first? Call our team on 0333 016 9622.