Great service. Gave us a date for repair to be done, in the future, but later on the same day got a call from engineer that he could come same day. Came diagnosed issue gave me clear estimate for total repairs, did the job no hassle and bill came to exact estimate given. Polite courteous and efficient.
Spoke to Kate earlier to book an appointment. Really friendly & extremely helpful. Upfront with costs.
Debra was very helpful and friendly when I called to book. She was clear about the price & followed up the call with an email & a WhatsApp message to confirm the visit.
Clear and fair policy . very efficient , communication spot on
Call was quick and efficient followed up as advised by a call from the engineer who is coming on the morning agreed.. first class service
Very easy to book on line for somebody who’s not technically minded. Matthew came knew what the problem was mended it Very clean and efficient would recommend them very pleased
I had a very old (18 years) gas cooker on which the door seals had perished. The engineer came to assess the problem and was sure it could be repaired. He obtained the parts and fitted them. He was very polite punctual and went above and beyond to resolve a problem arising from the repair.
Very professional.
Prompt, polite.
we had a faulty washing machine and dishwasher, I spoke with Yvonne who arranged for Faisal Shah to attend first thing next morning. He was on time, polite friendly and very knowledgeable. He quickly fixed the washer and moved onto the dishwasher, which, as we thought, required a new matrix. Whilst here I asked him about my air fryer and found he could fix that too. Total price inc VAT £158 – amazing value and sorted in 1 hour to the second. Brilliant service excellent price. I commend this man.
Excellent call to book my appointment. Sarah was hvery helpful and knowledgable. I look forward to my appointment. Thanks
Call pick up quickly. Clear communication of when engineer is coming and the price.
Well done to NAC, quality from the word go. Bright bubbly and very helpful lady to take my call ref my NEFF oven.
Date and time set and kept on their engineers arrival.
Trainee also in attendance and both very smartly dressed in company clothing. Fault found and rectified within 20 minutes.
Would certainly but hope I never have to, use this company again.
