Our Reviews

Chap arrived on time – very personable and tidy worker. Unfortunately he was unable to fix my hob as it is an old model and the required ignition wire is not readily available. Nevertheless he did try his level best for me as did his colleague who called me afterwards to suggest some possible sources to find the required part; if I get lucky they will fit it for me at no extra charge. Would not hesitate to recommend the company.

Made a phone call to NAC Repairs this morning for the first time spoke to a lovely guy called Connor who gave 1st class customer service he was brilliant engineer coming out on Wednesday I’ve been kept updated on my appointment absolutely brilliant

Excellent and prompt response and service in answer to my query re possible repair of an ageing Cannon range cooker. The third company I had contacted and the only one that was able to give me next day service and to actually try hard to repair it-and they did! Paul, the engineer(with his partner) worked so hard on the cooker and miraculously managed to replace both the element and thermostat to get the cooker working again. Such brilliant dedication to the job in hand. I am so impressed and grateful.

Very polite and friendly

Very friendly, helpful & efficient service

Very easy to talk to, quickly arranged my call out and explained all costs and arrangements to me.

Maria answered my call, she listened intently to my problem, explained the procedure in detail, booked me in for a date for an engineer to visit that was convenient for me, explaining that he would call the evening prior to the date, which he did. Extremely friendly and knowledgeable, needed a part, which he ordered promptly, again date given for his next visit, arrived on time, job done. I would not hesitate to use this company again, excellent communication, thank you.

Prompt reply on phone and helpful info about the repair appointment.

Engineer visit arranged very quickly and everything explained clearly. Had all my details from a previous call out, which made things easier. Connor was very efficient and helpful.

Quick and easy to book, very helpful and sound advice from the technician.

Quick and efficient response. Very friendly and polite.

Excellent service both by Robert, the engineer, who fixed an initial issue with our dishwasher and then replaced parts and from the efficient communication with NAC. Everyone we were in touch with was pleasant and helpful and Robert’s expertise was matched by his friendly manner, his attention to detail and his tidy way of working.
Thoroughly recommended.