Domestic Appliance Repairs by NAC

Cookie Policy

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Cookie Policy

Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

1. WHO WE ARE

This website is operated by NAC (Domestic Appliances) Limited (trading as NAC) (NAC, we, us, our). We are a company registered in England and Wales under company number 07531907. Our registered office address is at 4 Calder Close, Calder Park, Wakefield, West Yorkshire WF4 3BA.

2. OUR WEBSITE

This cookie policy relates to your use of our website, nacrepair.co.uk and any of our other websites on which this policy is published.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

3. COOKIES

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device, interact with you and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us tobuild a profile of our users and interact with them. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

4. CONSENT TO USE COOKIES AND CHANGING SETTINGS

We will ask for your permission to place cookies or other similar technologies on your device, except where they are essential or ‘strictly necessary’ for us to provide you with a service that you have requested (see below).

You can accept or withdraw any consent to the use of non-essential cookies or manage any other cookie preferences (other than those deemed essential or ‘strictly necessary’) by using our privacy dashboard that appears on our website. It may be necessary to refresh the page for the updated settings to take effect.

6. OUR USE OF COOKIES

The table below provides more information about the cookies we use and why:

Provider NamePurposeWhether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
youtube.comCONSENTUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.

 

Yes, essential (we will therefore not request your consent before placing this cookie)
nacrepair.co.ukcookie_consent_levelDetermines whether the user has accepted the cookie consent box.Yes, essential (we will therefore not request your consent before placing this cookie)
doubleclick.nettest_cookieUsed to check if the user’s browser supports cookies.Yes, essential (we will therefore not request your consent before placing this cookie)
nacrepair.co.uknac_areaUsed to store the area the user are visitingYes, essential (we will therefore not request your consent before placing this cookie)
nacrepair.co.uknac_noUsed to store the telephone number of the area the user first visitedYes, essential (we will therefore not request your consent before placing this cookie)
nacrepair.co.uk_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.No, we will therefore request your consent before placing this cookie
nacrepair.co.uk_gatUsed by Google Analytics to throttle request rateNo, we will therefore request your consent before placing this cookie
nacrepair.co.uk_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.No, we will therefore request your consent before placing this cookie
doubleclick.netIDEUsed by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

 

No, we will therefore request your consent before placing this cookie
youtube.comVISITOR_INFO1_LIVETries to estimate the users’ bandwidth on pages within targeted YouTube videos.No, we will therefore request your consent before placing this cookie
youtube.comYSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.No, we will therefore request your consent before placing this cookie
youtube.comyt.innertube::nextIdRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.No, we will therefore request your consent before placing this cookie
youtube.comyt.innertube::requestsRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.No, we will therefore request your consent before placing this cookie

7. HOW TO TURN OFF ALL COOKIES AND CONSEQUENCES OF DOING SO

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

8. HOW TO CONTACT US

If you wish to contact us please send an email to dataprotection@nacrepair.co.uk, write to NAC (Domestic Appliances) Limited, 4 Calder Close, Calder Park, Wakefield, West Yorkshire WF4 3BA or call 0333 016 9622.

9. DO YOU NEED EXTRA HELP?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see How to contact us above).

10. CHANGES TO THIS POLICY

This policy was published on 2nd September 2021.

We may change this policy from time to time, when we do we will inform you on our website.

 

 

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We’re rated “Excellent” on Trustpilot - Here are our latest reviews
"Polite and friendly, great service"
Ian - 18/03/2024
Appliance Repair
"Really easy to book the repair excellent communication throughout from start to finish via email and text messages when engineer was due. Would highly recommend the company. "
Sherbertfizz - 18/03/2024
Appliance Repair
"The washing machine broke down, I phoned the manufacturer, and it would have been over a week before someone could help. I found NAC on line and someone came the following day. I am in awe of the engineer’s (Hayden Hunt) knowledge and skills. He took the machine apart, and patiently diagnosed the problem. He did some adjusting of ‘the brushes’ which enabled the machine to function for a few more ‘loads’ until the parts could be ordered and delivered. The experience of NAC has been excellent from beginning to end. Haden Hunt, is not only a first rate engineer, but a person with considerable PR skills. In fact, this can be said of all the people I’ve spoken to at NAC. if In future we have another experience of appliance breakdown, I shall have no hesitation in calling NAC, a company with integrity, which is efficient, empathises with the customer’s situation, and offers good value. Graham Shepherd"
Graham Shepherd - 18/03/2024
Appliance Repair
"NEWSAfter spending many years using my Miele washing machine incorrectly Nick (the engineer) suggested how I should operate it in the future.I am now doing exactly what he suggested,Please thank him. "
Robert Godwin - 17/03/2024
Appliance Repair
"Good pleasant experience very good staff quick and a professional job"
Carol Turner - 17/03/2024
Appliance Repair
"Reasonable price for repair. Quickly dealt with"
Christine Almond - 17/03/2024
Appliance Repair
"They kept in touch telling me when the repairman would be. I phoned on the Monday and he came on the Wednesday said he was fully booked on the Tuesday and he came within time promised on the Wednesday."
Mrs Margaret Hope - 17/03/2024
Appliance Repair
"Lovely guy gave good advice on how to maintain my washing machine all round good experience "
Kelly Beadle - 17/03/2024
Appliance Repair
Why Choose NAC?
Same & Next Day Repairs Icon Same & Next Day Repairs Icon

Same & Next Day Repairs

We aim to send an engineer on the same day of reporting the fault or the next day where possible.

All Repairs Guaranteed Icon All Repairs Guaranteed Icon

All Repairs Guaranteed

We believe in our skills and follow that up with a standard guarantee of our work to give you peace of mind.

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No Hidden Charges

We understand the importance of budgeting and make sure you are fully aware of all costs in advance.

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Family Run Business

Husband and Wife team Adrian & Amanda set the standards at NAC with over 40 years experience.