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4.7 · 31,239 reviews on Trustpilot

Appliance repairs in Gateshead. Booked, fixed, guaranteed.

When a washer, oven, fridge or dishwasher stops behaving, our independent engineers cover homes across Gateshead and fix most faults in a single visit. You get a fixed service charge agreed before we attend, any parts quoted separately first, and a guarantee on every repair we complete.

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Get a Gateshead engineer booked.

  • Engineers across Gateshead
  • Fixed service charge upfront
  • Every repair guaranteed
328+ towns & cities covered
By the numbers

Our repair record across Gateshead.

Every figure here comes straight from our own job sheets around Gateshead, not a brochure.

  • 372 Repairs completed in Gateshead, last 24 months
  • 1.6 days Average attendance from booking to visit
  • 94% First-time fix repaired right the first time
  • £75-£156 Typical repair cost fixed service charge, up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

What goes wrong, and what it costs.

These are the faults that bring our engineers out to Gateshead homes most often.

  • Ignition or gas flame faults

    £84–120
    19% of jobs

    A failed ignition or flame supervision lets the gas cut out when you release the knob. Usually a worn igniter, thermocouple or tap.

  • Won't heat or hold temperature

    £86–130
    18% of jobs

    A blown element or failed thermostat stops an oven reaching heat, or makes it run too hot and trip the circuit.

  • Won't drain or spin

    £85–125
    16% of jobs

    A blocked pump, clogged filter or perished belt leaves water sitting in the drum and the cycle unable to finish.

  • Won't start or controls dead

    £80–120
    16% of jobs

    A snapped button, flashing dial or faulty control board means nothing responds when you try to start a programme.

  • Not cooling properly

    £85–130
    16% of jobs

    A fridge over-freezing, a warm freezer or water pooling inside points to a failed thermostat, fan or seal.

  • Door, hinge or seal faults

    £80–120
    15% of jobs

    A door that won't shut or pops open usually needs new hinges, while a split seal lets heat or water escape.

Fault shares and price ranges are drawn from our own Gateshead job records over the last 24 months, rounded for clarity.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Every appliance in your kitchen and utility room.

Our engineers are fully trained across every major brand, from Bosch and Hotpoint to Beko, Samsung and Neff. If a kitchen or laundry appliance is playing up in Gateshead, chances are we fix it, and the common spares travel on the van so plenty of jobs are sorted in one visit.

Fridge Freezers

Fridge Freezer repairs in Gateshead

Cooling problems, error codes and dodgy door seals put right for fridge freezers across Gateshead.

  • Fridge not cooling or losing temperature
  • Error codes on the display
  • Excess frost or over-freezing
  • Door not sealing or bouncing back open
View fridge freezer repairs
Washing Machines

Washing Machine repairs in Gateshead

Leaks, spin faults and locked doors diagnosed and fixed, usually in a single visit.

  • Not spinning or draining
  • Leaking from underneath
  • Door won't lock or open
  • Loud noise on spin
View washing machine repairs
Dishwashers

Dishwasher repairs in Gateshead

From standing water to no fill, we get your dishwasher washing properly again.

  • Not draining or standing water
  • No water going in
  • Error codes and flashing lights
  • Leaking from the base
View dishwasher repairs
Ovens

Oven repairs in Gateshead

Heating elements, fans and controls sorted so your oven cooks evenly again.

  • Not heating or reaching temperature
  • Tripping the electrics
  • Fan not working
  • Clock or controls unresponsive
View oven repairs
Range Cookers

Range Cooker repairs in Gateshead

Gas and electric range cookers with ignition, oven and hob faults put back in service.

  • Ignition not working
  • Oven not heating
  • Burners won't stay lit
  • Door won't close or hinge damage
View range cooker repairs
Washer Dryers

Washer Dryer repairs in Gateshead

One machine doing two jobs, so we tackle both the wash and dry faults together.

  • Not drying or stopping mid cycle
  • Drum won't spin
  • Leaking from underneath
  • Door lock or handle faults
View washer dryer repairs
Tumble Dryers

Tumble Dryer repairs in Gateshead

Belts, heaters and door catches fixed so your dryer runs quietly and dries again.

  • Not heating or drying
  • Loud screeching or grinding noise
  • Drum not turning
  • Door keeps springing open
View tumble dryer repairs
Cookers

Cooker repairs in Gateshead

Freestanding gas and electric cookers, from heating faults to hinges and grills.

  • Oven not heating to temperature
  • Grill not working
  • Door come away or off
  • Tripping the electrics
View cooker repairs
Microwaves

Microwave repairs in Gateshead

Built-in and freestanding microwaves that won't heat or open sorted quickly.

  • Not heating up
  • Door latch or seal broken
  • Buttons jammed or snapped
  • Internal light gone
View microwave repairs
Hobs

Hob repairs in Gateshead

Gas, induction and ceramic hobs with ignition, ring and power faults put right.

  • Rings won't light or stay lit
  • Induction hob won't turn on
  • Error codes on the display
  • Clicking ignition
View hob repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before around 3pm and we can usually have an engineer at your door the next working day, often sooner.

  • Every repair guaranteed

    Each completed repair is covered by a written guarantee, with the length set by the parts we fit, as laid out in our terms.

  • No hidden charges

    You agree a fixed service charge before we attend, with parts quoted separately first. No diagnostic fees, no surprises.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, fully insured and ready to fix most faults in one visit.

Book a repair 0333 016 9622 Phone lines closed overnight
Your local team

Meet the engineers covering Gateshead.

Daniel

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Samsung
  • Hotpoint
  • Beko
  • Zanussi

Recent areas

  • Gateshead
  • Low Fell
  • Felling
  • Dunston
  • Whickham

Steve

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Hotpoint
  • Samsung
  • Beko
  • Zanussi

Recent areas

  • Gateshead
  • Birtley
  • Wrekenton
  • Felling
  • Blaydon

Robert

NAC engineer

Recent appliances

  • Range Cookers
  • Washing Machines
  • Hobs
  • Ovens
  • Cookers

Recent brands

  • Rangemaster
  • Zanussi
  • Indesit
  • Leisure

Recent areas

  • Gateshead
  • Whickham
  • Rowlands Gill
  • Dunston
  • Blaydon
Areas we cover

Postcodes we cover in Gateshead.

NE1
  • Monument
  • Ouseburn
  • Arthur's Hill
NE2
  • South Jesmond
  • North Jesmond
  • Gosforth
  • Ouseburn
  • Wingrove
NE3
  • Fawdon
  • West Gosforth
  • Kenton
  • Kingston Park
  • Newbiggin Hall
  • Blakelaw
NE4
  • Benwell
  • Scotswood
  • Elswick
  • West Fenham
  • Wingrove
NE5
  • Denton
  • Westerhope
  • Chapel
  • Kingston Park
  • Newbiggin Hall
NE6
  • Byker
  • Heaton
  • Walker
  • Walkergate
  • Ouseburn
NE7
  • Heaton
  • Longbenton
  • Benton
  • Manor Park
  • South Gosforth
NE8
  • Bridges
  • Deckham
  • Dunston
  • Teams
  • Bensham
  • Saltwell
  • Lobley Hill
NE9
  • Low Fell
  • High Fell
  • Chowdene
  • Windy Nook
  • Whitehills
  • Saltwell
NE10
  • Felling
  • Pelaw
  • Heworth
  • Wardley
  • Leam Lane
  • Windy Nook
NE11
  • Dunston
  • Dunston Hill
  • Teams
  • Lobley Hill
  • Lamesley
NE12
  • Forest Hall
  • Killingworth
  • Longbenton
  • Benton
  • Camperdown
  • Holystone
NE13
  • Callerton
  • Throckley
  • Stannington
  • Weetslade
  • Castle
NE16
  • Whickham
  • Sunniside
  • Dunston Hill
  • Blaydon
  • Lamesley
NE21
  • Blaydon
  • Winlaton
  • Ryton
  • Crawcrook
  • Greenside
  • Stella
NE27
  • Backworth
  • Holystone
  • Holywell
  • Shiremoor
  • Murton
NE28
  • Wallsend
  • Battle Hill
  • Howdon
  • Chirton
  • Percy Main
NE29
  • North Shields
  • Percy Main
  • Chirton
  • Preston Grange
  • Tynemouth
NE30
  • Tynemouth
  • Cullercoats
  • Whitley Bay
  • North Shields
NE31
  • Hebburn
  • Monkton
  • Primrose
  • Hedworth
  • Fellgate
NE32
  • Bede
  • Monkton
  • Primrose
  • Fellgate
  • Hedworth
NE33
  • Beacon
  • Bents
  • Westoe
  • Simonside
  • Rekendyke
  • West Park
NE34
  • Harton
  • Horsley Hill
  • Whiteleas
  • Cleadon Park
  • Simonside
  • Marsden
NE35
  • Boldon Colliery
  • Primrose
NE36
  • East Boldon
  • Boldon Colliery
  • Cleadon
NE37
  • Washington
  • Fellgate
  • Hedworth
NE38
  • Washington
  • North Lodge
NE39
  • Rowlands Gill
  • Chopwell
  • High Spen
  • Winlaton
  • Greenside
NE40
  • Ryton
  • Crawcrook
  • Greenside
  • Stella
  • Crookhill
DH3
  • Birtley
  • Lamesley
  • Lumley
  • Newton Hall
  • North Lodge
Customer reviews

Don't just take our word for it.

Every quote below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from homeowners right here in Gateshead.

Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
Venturing into unknown territory to seek help alone you helped ease the worry and fix my problem without causing more stress. Engineer was efficient and took time to listen, something very important when dealing with an 80 widow. Thank you.
A. Dummond NE10 · Washing machine
Arrived on time, was friendly and engaging, fixed the issue without any fuss. Very recommended.
Samuel B. NE10 · Washer dryer
Engineer arrived at the agreed time and was able to fix the problem. He explained everything at each stage and gave us some helpful advice. He was polite and friendly, and we were really pleased that he managed to correct the problem. Thank you.
Janice R. NE10 · Dishwasher
Very good service, quick and professional. Pricing was very transparent with no hidden charges. I would certainly recommend them for appliance repairs.
Ann D. NE11 · Oven
Quick service, would highly recommend.
Annemarie B. NE8 · Range cooker
Arranged the engineer with good appointment options. Came on time and knew his job. Very pleasant experience.
M. Ehrentreu NE8 · Oven
Very friendly and professional, asked relevant questions and quickly arranged for an engineer to come out. She explained everything, how the initial service charge covered the call out and identifying the problem, then any parts would be quoted separately. All sorted within ten minutes.
Sylvia R. NE10 · Washing machine
The person who came out was so friendly and professional and explained what he was doing step by step. There was no pressure to purchase anything. Got back to me with a quote really quickly.
Susan B. NE9 · Range cooker
Prompt appointment offered and super friendly service. Thank you!
Barbara T. NE10 · Fridge freezer
A coffee machine of the type NAC engineers repair in Gateshead
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Gateshead home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and a Gateshead booking agent will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions we get asked a lot.

A few things Gateshead homeowners usually want to check before they book. If your question isn't here, give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to help.

How much does a repair in Gateshead cost?
We agree a fixed service charge before an engineer sets off, and that covers the callout, all labour and VAT where it applies. If parts are needed we quote those separately and get your okay first, so nothing lands as a surprise.
How quickly can you get to me?
Often the same or next working day across Gateshead, subject to availability. Booking before around 3pm gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes, every repair we complete comes with a guarantee. The exact length depends on the parts we fit and is set out in our terms and conditions, which we confirm with your booking.
Are your engineers properly trained?
They are. Our engineers are trained in-house across all the major brands and appliances, fully insured, and carry common spares so most faults are fixed on the first visit.
Book a repair

Got an appliance on the blink in Gateshead?

Tell us what's gone wrong and we'll get an engineer booked, with your service charge agreed before anyone sets off. Quote online in a couple of minutes, or have a chat with our UK team on 0191 9175 159.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home