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4.7 · 32,814 reviews on Trustpilot

Appliance Repair Engineers in Longbenton

When a washing machine, oven or fridge stops playing fair, our independent engineers get it working again, often on the same or next working day. You'll have a fixed service charge quoted before anyone visits Longbenton, with parts priced separately and every repair backed by a guarantee.

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Get a Longbenton engineer booked.

  • Any make, any appliance
  • Same or next-day visits
  • Every repair guaranteed
Local engineers covering Longbenton
Your local team

Meet the engineers covering Longbenton.

Daniel

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Tumble Dryers
Recent brands
Bosch Samsung Hotpoint Beko Zanussi
Recent areas
Longbenton Newcastle upon Tyne Gateshead Tynemouth Wideopen

Steve

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Tumble Dryers
Recent brands
Bosch Hotpoint Samsung Beko Zanussi
Recent areas
Longbenton Newcastle upon Tyne Gateshead

Robert

NAC engineer

Recent appliances
Range Cookers Ovens Hobs Cookers Washing Machines
Recent brands
Rangemaster Zanussi Indesit Leisure
Recent areas
Newcastle upon Tyne Gateshead Tynemouth Wideopen Whitley Bay
Areas we cover

Postcodes we cover in Longbenton.

NE1
  • Monument
  • Ouseburn
  • Arthur's Hill
NE2
  • North Jesmond
  • South Jesmond
  • Gosforth
  • South Gosforth
  • Wingrove
NE3
  • Gosforth
  • West Gosforth
  • Fawdon
  • Kenton
  • Kingston Park
  • Newbiggin Hall
  • Blakelaw
  • Parklands
NE4
  • Benwell
  • Scotswood
  • Elswick
  • West Fenham
  • Wingrove
  • Arthur's Hill
NE5
  • Westerhope
  • Denton
  • Chapel
  • Throckley
  • Kingston Park
  • Newbiggin Hall
NE6
  • Byker
  • Heaton
  • Walker
  • Walkergate
  • Ouseburn
NE7
  • Heaton
  • Benton
  • Manor Park
  • South Gosforth
NE8
  • Bridges
  • Deckham
  • Dunston
  • Felling
  • Bensham
  • Saltwell
NE9
  • Low Fell
  • High Fell
  • Chowdene
  • Windy Nook
  • Saltwell
  • Lamesley
NE10
  • Felling
  • Pelaw
  • Heworth
  • Wardley
  • Leam Lane
  • Windy Nook
NE11
  • Dunston
  • Dunston Hill
  • Whickham
  • Lobley Hill
  • Sunniside
  • Lamesley
NE12
  • Forest Hall
  • Benton
  • Killingworth
  • Camperdown
  • Backworth
  • Holystone
  • Battle Hill
  • Wallsend
NE13
  • Ponteland
  • Stannington
  • Callerton
  • Throckley
  • Weetslade
  • Parklands
NE23
  • Cramlington
  • Cramlington Village
  • Cramlington Eastfield
  • Camperdown
  • Seghill
  • Weetslade
NE25
  • Monkseaton
  • Whitley Bay
  • Hartley
  • Holywell
  • Seaton Delaval
  • St Mary's
NE26
  • Whitley Bay
  • Cullercoats
  • Hartley
  • St Mary's
  • Monkseaton
NE27
  • Shiremoor
  • Backworth
  • Holystone
  • Killingworth
  • Murton
  • New York
NE28
  • Wallsend
  • Howdon
  • Battle Hill
  • Chirton
  • Percy Main
NE29
  • North Shields
  • Tynemouth
  • Preston Grange
  • Chirton
  • Percy Main
NE30
  • Tynemouth
  • North Shields
  • Cullercoats
  • Whitley Bay
  • Preston Grange
NE31
  • Hebburn
  • Fellgate
  • Hedworth
  • Monkton
  • Primrose
NE32
  • Jarrow
  • Bede
  • Hedworth
  • Monkton
  • Primrose
NE33
  • South Shields
  • Westoe
  • Simonside
  • Biddick
  • Bents
  • Beacon
NE34
  • Harton
  • Whiteleas
  • Cleadon Park
  • Horsley Hill
  • West Park
  • Simonside
NE35
  • Boldon Colliery
  • Primrose
NE88
  • South Gosforth
  • Bensham
  • Lobley Hill
  • Dene
NE92
  • Lobley Hill
  • Bensham
NE98
  • South Gosforth
  • Bensham
  • Lobley Hill
  • Dene
NE99
  • Monument
DH98
  • Belmont
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Recent jobs

Recent repairs across Longbenton.

A snapshot of jobs our engineers have wrapped up recently around Longbenton. Each one is anonymised to protect customers, but they're all genuine repairs pulled straight from our job records.

  • Neff oven
    NE12 area October 2026
    Completed

    Oven door not closing properly

    Door mechanism repaired

  • Lamona washing machine
    NE12 area October 2026
    Completed

    Washing machine not turning on

    Carbon brushes replaced

  • NE12 area September 2026
    Completed

    Cooker hood extractor not working

    Motor assembly replaced

  • Samsung washing machine
    NE12 area September 2026
    Completed

    Washing machine noisy on spin

    Drum bearings replaced

  • Beko tumble dryer
    NE12 area August 2026
    Completed

    Tumble dryer not drying clothes

    Fan motor replaced

  • Bosch oven
    NE12 area July 2026
    Completed

    Oven not heating up

    Heating element replaced

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Customer reviews

Rated excellent by Longbenton households.

Don't just take our word for it. Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from people right here in Longbenton and across NE12.

Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
From contacting NAC to book our repair to Daniel the engineer coming out to repair the tumble dryer was prompt and very professional. We needed a part which was ordered straight away and fitted a couple of days later. We only had to pay for the part as fitting was covered by the call out charge. Will definitely use again.
Jacqueline J. · NE12 · Tumble dryer
Sarah was a delight to speak to today, so helpful and arranged an engineer to come as quickly as possible.
Rhoda M. · NE12 · Hob
Had a problem with my Hisense fridge freezer not cooling. Steve arrived to have a look, advised me of my options, ordered the part and replaced it this morning. The freezer and fridge are now cooling as they should. Knowledgeable, friendly and nothing was ever a problem. Highly professional and I would definitely recommend.
Elizabeth · NE12 · Fridge freezer
Polite and fixed the issue quickly. Would recommend.
Adam S. · NE12 · Dishwasher
After an initial visit that didn't resolve the issue, the guys came back and hopefully everything is fine now.
Mark B. · NE12 · Tumble dryer
Easy to do. Engineer very competent.
Brenda H. · NE12 · Washing machine
Fast, efficient, friendly and knowledgeable service.
Ian A. · NE12 · Dishwasher
Cooker hood extractor repair was quick and efficient. Communication was excellent and it was easy to make an appointment time that suited. Professional from start to finish. Would highly recommend NAC and will use again if needed for other repairs.
Anne F. · NE12 · Cooker hood
Fast and efficient service, very easy to communicate with the people on the other side.
Mori R. · NE12 · Dishwasher
By the numbers

Our repair track record in Longbenton.

Every number here comes straight from our own Longbenton job sheets, not a marketing brochure.

  • 213 Repairs completed in Longbenton, last 24 months
  • 1.6 days Average attendance from booking to visit
  • 97% First-time fix repaired right the first time
  • £66-£110 Typical repair cost fixed price, quoted up front
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Common faults

The faults we fix most across Longbenton.

These are the breakdowns that bring us out to Longbenton homes most often.

  • Tripping the electrics

    £66–110
    22% of jobs

    A failed heater, pump or wiring fault sending the appliance to earth and tripping your fuse box. We trace and replace the offending part.

  • Not heating or cooling

    £80–110
    18% of jobs

    An element, thermostat or fridge compressor fault leaving an oven cold or a fridge freezer too warm. We test the circuit and renew the part.

  • Leaking water

    £80–110
    16% of jobs

    Perished door seals, a split hose or a cracked sump letting water escape underneath. We find the source and seal it properly.

  • Won't drain or spin

    £80–105
    15% of jobs

    A blocked filter, jammed drain pump or worn belt leaving water in the drum. We clear the blockage or fit a new pump.

  • Noisy operation

    £88–110
    15% of jobs

    Worn drum bearings or something caught in the pump causing grinding and banging. We strip it back and replace what's worn.

  • Error code showing

    £66–105
    14% of jobs

    A code such as F03 or E01 flagged by the control board points to a specific fault, which we diagnose on the visit before quoting.

Fault shares and price ranges are drawn from our own Longbenton job records over the last 24 months. Your exact service charge is confirmed before an engineer visits, with any parts quoted separately.

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What we repair

Every appliance in your Longbenton kitchen.

From the machines you run every day to the ones you only miss when they pack up. Our Longbenton engineers work across every major brand, and they carry the spares that fix common faults on the first visit.

  • Washing Machines

    Washing Machine repairs in Longbenton

    Bearings, pumps, seals and control boards, sorted so your wash cycle runs properly again.

    • Fills but won't spin
    • Leaking from the door or underneath
    • Loud banging on the spin cycle
    • Door stuck shut mid-cycle
    View washing machine repairs
  • Dishwashers

    Dishwasher repairs in Longbenton

    Drainage faults, error codes and dropped doors put right in one visit where we can.

    • Not draining, water left in the bottom
    • Error code showing on the panel
    • Won't start or fill
    • Door drops or won't latch
    View dishwasher repairs
  • Fridge Freezers

    Fridge Freezer repairs in Longbenton

    Cooling problems, noisy motors and ice build-up diagnosed and fixed to hold the right temperature.

    • Fridge not cooling, freezer fine
    • Freezer not freezing properly
    • Water collecting inside
    • Loud humming or motor running constantly
    View fridge freezer repairs
  • Tumble Dryers

    Tumble Dryer repairs in Longbenton

    No heat, grinding drums and cut-outs traced back to the real cause and repaired.

    • Runs but clothes stay wet
    • Cuts out after a few minutes
    • Grinding or clicking noise
    • Burning smell from the drum
    View tumble dryer repairs
  • Ovens

    Oven repairs in Longbenton

    Elements, thermostats and doors handled, plus ovens that keep tripping the electrics.

    • Not heating up
    • Tripping the electrics
    • Fan running but no heat
    • Door won't shut or seal
    View oven repairs
  • Washer Dryers

    Washer Dryer repairs in Longbenton

    One appliance doing two jobs, so we cover both the wash and the dry side.

    • Spins but won't dry
    • Not draining or error code showing
    • Water only reaching the drawer
    • Door seal split or leaking
    View washer dryer repairs
  • Hobs

    Hob repairs in Longbenton

    Gas and electric hobs, from rings that won't heat to ignition that clicks without stopping.

    • One ring not heating
    • Ignition clicking constantly
    • Rings overheating on low settings
    • Error code flashing
    View hob repairs
Why NAC

Why people pick NAC.

  • Fast attendance

    Book before around 3pm and an engineer is usually with you the same or next working day, parts permitting.

  • Every repair guaranteed

    Completed repairs come with a written guarantee, the length set by the parts we fit and covered under our terms.

  • One fixed service charge

    You agree the price before any work begins. Labour, callout and VAT are all included, with any parts quoted separately.

  • Trained for every brand

    Our engineers are fully trained by us across all makes and appliances, and they're insured and ready for the job.

Book a repair 0333 016 9622 Phone lines closed overnight
A coffee machine of the type NAC engineers repair in Longbenton
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Longbenton home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults
See coffee machine repairs 01946 746 092 Phone lines closed overnight

Prefer we call you?

Leave your number and a preferred time, and our Longbenton team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions we hear from Longbenton homes.

A few of the things Longbenton customers ask us before they book. If yours isn't covered here, our team are happy to talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We'll talk it through.

How much does an appliance repair cost?
We quote one fixed service charge before an engineer sets off, covering labour, callout and VAT where it applies. The only thing on top is parts, which we price and confirm with you separately before any work goes ahead.
How quickly can you get to Longbenton?
Often the same or next working day, depending on availability and any parts needed. Booking before around 3pm gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the exact length depends on the parts we fit. The full details are set out in our terms and conditions.
Can you repair my brand of appliance?
We can. Our engineers are fully trained by us across every major make, from Bosch and Hotpoint to Samsung, Beko and Neff, and they're insured for the work. We repair any make and any appliance.
Book a repair

Ready to get your appliance fixed?

Tell us what's playing up and we'll quote a fixed service charge before anyone sets off. Book online in a couple of minutes, or talk it through with our UK team on 01946 746 092.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home