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4.7 · 31,239 reviews on Trustpilot

Appliance playing up in South Shields? We'll fix it.

When your washing machine, oven, fridge or dishwasher stops working, our own fully trained engineers come to your South Shields home and put it right. You'll know the service charge up front before we attend, with any parts quoted separately, and every repair is backed by a guarantee.

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Book a South Shields engineer.

  • Fully trained engineers
  • Same or next-day visits
  • Every repair guaranteed
328+ towns & cities covered
By the numbers

Our repair record in South Shields.

These are the real figures behind our appliance repairs in South Shields, not rounded-up marketing numbers.

  • 177 Repairs completed in South Shields, last 24 months
  • 1.7 days Average attendance from booking to visit
  • 98% First-time fix repaired right the first time
  • £75-£156 Typical repair cost fixed price, quoted up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The faults we see most in South Shields.

These are the faults that bring our engineers out to South Shields homes most often.

  • Not heating

    £95–160
    21% of jobs

    A failed element or thermostat on an oven or washer means it never reaches temperature. We test and replace the faulty part.

  • Not cooling

    £90–165
    18% of jobs

    Fridges and freezers losing temperature usually point to a thermostat, fan or sealed-system fault. We diagnose it on the visit.

  • Won't drain or spin

    £85–150
    17% of jobs

    Water left in the drum or a stalled cycle often traces to a blocked pump, clogged filter or worn drive belt.

  • Noisy operation

    £95–170
    15% of jobs

    Grinding, banging or knocking while running tends to mean worn drum bearings, a loose drum or a trapped object.

  • Won't power on

    £79–140
    15% of jobs

    No response, tripping the electrics or cutting out mid-cycle usually comes from a faulty switch, burnt cable or control board.

  • Error code showing

    £80–155
    14% of jobs

    Codes like E16, E21 or E30 flag an electronic fault. We read the code and pinpoint the cause on site.

Fault frequencies and price ranges come from NAC repairs across South Shields over the last 24 months. Final cost depends on the parts your appliance needs, quoted before any work.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Repairs for every appliance in your kitchen.

Our own fully trained engineers cover the machines you lean on every day and the ones you only notice when they stop. Most of what fails in a South Shields kitchen is something we fix, across all the major brands. Pick your appliance to see the faults we handle.

Washing Machines

Washing Machine repairs in South Shields

Bearings, pumps, door seals and control boards, diagnosed and repaired on a single visit where we can.

  • Not spinning or draining
  • Leaking from underneath
  • Loud noise on spin
  • Error codes and door not locking
View washing machine repairs
Fridge Freezers

Fridge Freezer repairs in South Shields

Cooling faults, icing up and noisy fans sorted so your food stays cold and safe.

  • Fridge not cooling
  • Freezer defrosting
  • Ice building up at the back
  • Cutting out or noisy
View fridge freezer repairs
Dishwashers

Dishwasher repairs in South Shields

Blocked pumps, drainage faults and heating problems traced and fixed properly.

  • Not draining, water left in the bottom
  • Not heating the water
  • Flashing lights or beeping
  • Leaking from the door
View dishwasher repairs
Ovens

Oven repairs in South Shields

Elements, ignition, doors and glass replaced to get your oven back up to temperature.

  • Oven not heating
  • Tripping the electrics
  • Cracked or dropped door
  • Grill or element not working
View oven repairs
Range Cookers

Range Cooker repairs in South Shields

Multi-oven and hob faults on gas and electric range cookers, diagnosed carefully.

  • Oven not heating or losing temperature
  • Tripping the electrics
  • Grill element failure
  • Low flame or clock display fault
View range cooker repairs
Tumble Dryers

Tumble Dryer repairs in South Shields

Heating faults, pump problems and noisy drums fixed so washing dries first time.

  • Not heating or warming up
  • Not collecting water
  • Error codes on the display
  • Loud noise when the drum turns
View tumble dryer repairs
Washer Dryers

Washer Dryer repairs in South Shields

Combined wash and dry units repaired, from door locks to drying performance.

  • Washing fine but not drying
  • Door won't open
  • Worn or torn door seal
  • Burning smell or noisy drum
View washer dryer repairs
Why NAC

Why people pick NAC.

  • Fast local visits

    Book online and we'll usually get one of our engineers out to you within a couple of working days, often sooner.

  • Every repair guaranteed

    Completed repairs come with a guarantee on the work and parts fitted, confirmed in writing under our terms and conditions.

  • No hidden charges

    You agree the service charge before we attend, with any parts quoted separately. No diagnostic fees and nothing sprung on the invoice.

  • Our own trained engineers

    Every engineer is fully trained by us across all the major brands and appliances, and works directly for NAC, never a subcontractor.

Book a repair 0333 016 9622 Phone lines closed overnight
Your local team

Meet the engineers covering South Shields.

Daniel

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Samsung
  • Hotpoint
  • Beko
  • Zanussi

Recent areas

  • Newcastle upon Tyne
  • Gateshead
  • Longbenton
  • Tynemouth
  • Wideopen

Steve

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Hotpoint
  • Samsung
  • Beko
  • Zanussi

Recent areas

  • Sunderland
  • Newcastle upon Tyne
  • Birtley
  • Gateshead
  • Longbenton

Robert

NAC engineer

Recent appliances

  • Range Cookers
  • Washing Machines
  • Hobs
  • Ovens
  • Cookers

Recent brands

  • Rangemaster
  • Zanussi
  • Indesit
  • Leisure

Recent areas

  • Newcastle upon Tyne
  • Gateshead
  • Tynemouth
  • Wideopen
  • Whitley Bay
Areas we cover

Postcodes we cover in South Shields.

NE1
  • Newcastle City Centre
  • Arthur's Hill
  • Monument
  • Ouseburn
NE2
  • Jesmond
  • Gosforth
  • Dene
  • South Gosforth
  • Ouseburn
  • Wingrove
NE3
  • Gosforth
  • Kenton
  • Fawdon
  • Kingston Park
  • Blakelaw
  • Newbiggin Hall
  • Parklands
NE6
  • Byker
  • Heaton
  • Walker
  • Walkergate
  • Ouseburn
NE7
  • High Heaton
  • Longbenton
  • Benton
  • Manor Park
  • South Gosforth
NE8
  • Gateshead
  • Dunston
  • Teams
  • Felling
  • Bensham
  • Saltwell
  • Deckham
NE9
  • Low Fell
  • High Fell
  • Chowdene
  • Lamesley
  • Saltwell
  • Windy Nook
NE10
  • Felling
  • Pelaw
  • Heworth
  • Wardley
  • Leam Lane
  • Windy Nook
  • Whitehills
NE12
  • Killingworth
  • Forest Hall
  • Longbenton
  • Camperdown
  • Benton
  • Backworth
NE25
  • Monkseaton
  • Whitley Bay
  • Seaton Delaval
  • Hartley
  • Holywell
  • Seghill
NE26
  • Whitley Bay
  • Cullercoats
  • Hartley
  • St Mary's
NE27
  • Shiremoor
  • Backworth
  • Holystone
  • Killingworth
  • Holywell
NE28
  • Wallsend
  • Battle Hill
  • Howdon
  • Chirton
  • Shiremoor
NE29
  • North Shields
  • Chirton
  • Percy Main
  • Preston Grange
  • Tynemouth
NE30
  • Tynemouth
  • Cullercoats
  • North Shields
  • Whitley Bay
  • Preston Grange
NE31
  • Hebburn
  • Monkton
  • Primrose
  • Hedworth
  • Fellgate
NE32
  • Jarrow
  • Bede
  • Monkton
  • Hedworth
  • Fellgate
  • Primrose
NE33
  • South Shields Town Centre
  • Westoe
  • Horsley Hill
  • Simonside
  • Beacon
  • Bents
  • Rekendyke
  • West Park
NE34
  • Harton
  • Cleadon Park
  • Whiteleas
  • Horsley Hill
  • Simonside
  • Whitburn
  • Marsden
  • West Park
NE35
  • Boldon Colliery
  • Primrose
NE36
  • East Boldon
  • Boldon Colliery
  • Cleadon
  • Hedworth
  • Washington
NE37
  • Washington
  • Hedworth
  • Fellgate
NE85
  • Lobley Hill
  • Bensham
  • Washington
NE98
  • Lobley Hill
  • Bensham
  • Dene
  • South Gosforth
NE99
  • Monument
SR1
  • Sunderland City Centre
  • Hendon
  • Millfield
  • St Michael's
SR3
  • Silksworth
  • Doxford
  • Sandhill
  • Barnes
  • Copt Hill
  • St Chad's
SR4
  • Millfield
  • Pallion
  • Barnes
  • Southwick
  • Sandhill
  • Shiney Row
SR5
  • Southwick
  • Fulwell
  • Castle
  • Redhill
  • St Peter's
  • Washington
SR6
  • Fulwell
  • Seaburn
  • Whitburn
  • Marsden
  • Cleadon
  • St Peter's
Customer reviews

Trusted by households across South Shields.

Don't just take our word for it. Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from people right here in South Shields.

Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
Workman was friendly and clearly explained the problem and how it was sorted.
Paul T. NE33 · Fridge freezer
Leesa was so friendly and helpful in arranging an appointment to repair my dishwasher in such a quick timescale. Reasonable prices and I like the idea that this is a family business. Customer service second to none, thank you.
Julie W. NE33 · Dishwasher
Easy online booking. Engineer was very polite and quickly identified the problem. After removing the inbuilt appliance he refitted the drive belt and put the washing machine on a spin cycle to prove the repair. An excellent service and will be recommending to friends and family.
Julia NE33 · Washing machine
The company were really efficient from initially contacting them to completion. The engineer they sent was friendly and talked me through the whole process. I would recommend them to anyone who needs a repair.
Lesley S. NE34 · Washing machine
Very helpful, keeps you well informed. Prompt service and easy to manage an appointment.
Anne NE34 · Washing machine
Quick, efficient and Dan (the engineer) is very funny and knowledgeable.
Lorraine E. NE33 · Washing machine
Very easy to book. Sally the booking agent was polite and helpful with the little adjustments I had to make with the engineer visit.
John F. NE33 · Washing machine
Pleasant staff, dealt with efficiently.
Jean S. NE33 · Washing machine
Great service from start to finish.
Jackie NE34 · Oven
A coffee machine of the type NAC engineers repair in South Shields
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your South Shields home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and our South Shields team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Frequently asked questions.

A few things South Shields customers tend to ask before they book. If yours isn't covered here, give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Our team are happy to talk it through

How much does a repair cost?
We agree a fixed service charge before an engineer comes out, covering all labour, the callout and VAT where it applies. If parts are needed we quote those separately for your approval, with no extra labour added on top.
How quickly can you attend?
Across South Shields we average around 1.8 days from booking to visit, and often get to you sooner. Book online and we'll give you the earliest slot available.
Is the repair guaranteed?
Yes. Every completed repair comes with a guarantee on the work and the parts we fit, set out in writing under our terms and conditions. The exact length depends on the parts used.
Are your engineers qualified?
Every engineer is fully trained by us across all the major brands and appliances, and works directly for NAC rather than a subcontractor. They'll explain the fault and the fix clearly before getting on with it.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and your South Shields postcode, and we'll sort an engineer with a fixed service charge agreed up front. Prefer to talk it through? Call our UK team on 01946 746 092.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home