Washing Machine advice
Faulty bearings, broken seals, refusing to spin? Our engineers know domestic washing machines inside out - freestanding, integrated and washer-dryer combinations across every major brand. Common parts are carried on the van, so many repairs are finished at the first visit.
Explore our washing machine repair service
Washing Machine faults we fix most often
From our own repair records: how many washing machine jobs we attended for each fault, and what customers typically paid in total, including parts and VAT. Each one shows what our engineers found and fixed.
- Washing machine not draining1,069 jobs, customers typically paid £98 to £134
- Washing machine noisy or banging881 jobs, customers typically paid £98 to £180
- Washing machine not spinning810 jobs, customers typically paid £102 to £180
- Washing machine leaking778 jobs, customers typically paid £108 to £206
- Washing machine door seal damaged378 jobs, customers typically paid £102 to £200
- Washing machine stopping mid cycle299 jobs, customers typically paid £99 to £173
- Washing machine door won't open246 jobs, customers typically paid £108 to £173
- Washing machine not starting a cycle218 jobs, customers typically paid £102 to £171
- Washing machine not turning on211 jobs, customers typically paid £102 to £261
- Washing machine tripping the electrics184 jobs, customers typically paid £168 to £248
- Washing machine door not closing or locking134 jobs, customers typically paid £144 to £173
- Washing machine buttons or display not working110 jobs, customers typically paid £98 to £184
- Washing machine lights flashing109 jobs, customers typically paid £102 to £161
- Washing machine not filling with water103 jobs, customers typically paid £98 to £178
- Washing machine mouldy or smelly55 jobs, customers typically paid £102 to £196
- Washing machine marks on clothes54 jobs, customers typically paid £102 to £188
Washing Machine error codes
What each code means, checked by NAC's engineers, and what our engineers find and fix when it shows. Not listed? Try the error code and fault finder.
Bosch
Hotpoint
Indesit
LG
Samsung
Washing Machine fault guides
How to clean your washing machine door seal (and stop the smell)
Black marks and a musty smell on the door seal are nearly always a clean, not a repair. Here's how to do it properly, and how to tell when the seal has had it.
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How long do washing machines last? When to repair and when to replace
The machine's playing up and there's a shiny new one in the shop. Here's how we'd weigh repair against replace, as people who fix them rather than sell them.
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Washing machine tripping the electrics? What it means and what to do
If your washing machine trips the fuse box, stop using it. Here's what's usually behind it, the one safe check to do, and why this one is an engineer's job.
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Washing machine won't turn on? Causes and what to check
A dead machine with no lights is often something simple. Here are the checks to run first, and what our engineers find when it isn't.
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Washing machine making a loud noise when spinning? What it means
Grinding, rumbling or banging on the spin? Here's what the different noises point to, the quick things to check, and when it's a bigger job.
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Why does my washing machine smell? Causes and how to fix it
A musty or eggy smell comes from three places inside the machine. Here's how to find and clear each, and when a smell means an actual fault.
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Washing machine leaking water? Where it comes from and how to stop it
Water under the machine? Where it leaks from tells you the cause. Here's how to trace it, front or underneath, and what each one means.
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Washing machine not spinning? Why it happens and how to fix it
Clothes soaking because the drum won't spin? Rule out a drainage problem first, then it's usually the brushes, the belt or the motor. Here's how to tell.
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Washing machine door won't open? How to get it unlocked
Door locked shut with the washing inside? Here's how to release it safely yourself, and the faults that keep it shut when the simple fixes don't work.
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How to clean your washing machine filter without flooding the kitchen
Cleaning the filter is a half-hour job that fixes a lot of drainage and smell problems. Here's where it is and how to do it without soaking the floor.
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Washing machine not draining? Why it happens and how to fix it
Water still sitting in the drum at the end of the cycle? Here's how to drain the machine down safely, the four checks worth doing yourself, and what it means when they all come back clear.
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What to Do If Coins or Keys Are Stuck in Your Washer
Coins and keys left in pockets can crack a plastic drum. Here's why you should stop using the machine and how to safely retrieve hard objects.
Read guideWashing Machine Drum Won't Turn Freely by Hand: Causes
If the drum is stiff or only turns part way by hand, the cause could be a jammed object or failing bearings. Here's how to tell the difference.
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How to Remove a Bra Wire Stuck in a Washing Machine
A bra underwire causing a scraping noise in your washing machine? Here's how to safely find and remove it before it causes a leak or blockage.
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Some washing machine faults you can sort yourself. Plenty need an engineer.
These guides will help you understand what has gone wrong and safely sort the simple stuff. But a lot of washing machine faults involve mains electricity, sealed parts or specialist diagnostics, where guesswork gets expensive fast. If in any doubt, book a NAC engineer to diagnose and fix it properly - fixed price agreed up front.
- Fixed-price quote before any work starts
- Same or next-day visits where available
- UK-wide engineer coverage