Washing Machine advice
Faulty bearings, broken seals, refusing to spin? Our engineers know domestic washing machines inside out - freestanding, integrated and washer-dryer combinations across every major brand. Most everyday faults are diagnosed and fixed in a single visit.
Explore our washing machine repair service
Washing Machine fault guides
How to clean your washing machine door seal (and stop the smell)
Black marks and a musty smell on the door seal are nearly always a clean, not a repair. Here's how to do it properly, and how to tell when the seal has had it.
Read guide
How long do washing machines last? When to repair and when to replace
The machine's playing up and there's a shiny new one in the shop. Here's how we'd weigh repair against replace, as people who fix them rather than sell them.
Read guide
Washing machine tripping the electrics? What it means and what to do
If your washing machine trips the fuse box, stop using it. Here's what's usually behind it, the one safe check to do, and why this one is an engineer's job.
Read guide
Washing machine won't turn on? Causes and what to check
A dead machine with no lights is often something simple. Here are the checks to run first, and the two faults our engineers see most when it isn't.
Read guide
Washing machine making a loud noise when spinning? What it means
Grinding, rumbling or banging on the spin? Here's what the different noises point to, the quick things to check, and when it's a bigger job.
Read guide
Why does my washing machine smell? Causes and how to fix it
A musty or eggy smell comes from three places inside the machine. Here's how to find and clear each, and when a smell means an actual fault.
Read guide
Washing machine leaking water? Where it comes from and how to stop it
Water under the machine? Where it leaks from tells you the cause. Here's how to trace it, front or underneath, and what each one means.
Read guide
Washing machine not spinning? Why it happens and how to fix it
Clothes soaking because the drum won't spin? Rule out a drainage problem first, then it's usually the brushes, the belt or the motor. Here's how to tell.
Read guide
Washing machine door won't open? How to get it unlocked
Door locked shut with the washing inside? Here's how to release it safely yourself, and the faults that keep it shut when the simple fixes don't work.
Read guide
How to clean your washing machine filter without flooding the kitchen
Cleaning the filter is a half-hour job that fixes a lot of drainage and smell problems. Here's where it is and how to do it without soaking the floor.
Read guideWashing machine not draining? Why it happens and how to fix it
Water still sitting in the drum at the end of the cycle is the fault our engineers get called out to most. Here's how to drain the machine down safely, the four checks worth doing yourself, and what it means when they all come back clear.
Read guide
What to Do If Coins or Keys Are Stuck in Your Washer
Coins and keys left in pockets can crack a plastic drum. Here's why you should stop using the machine and how to safely retrieve hard objects.
Read guide
Washing Machine Drum Won't Turn Freely by Hand: Causes
If the drum is stiff or only turns part way by hand, the cause could be a jammed object or failing bearings. Here's how to tell the difference.
Read guide
How to Remove a Bra Wire Stuck in a Washing Machine
A bra underwire causing a scraping noise in your washing machine? Here's how to safely find and remove it before it causes a leak or blockage.
Read guide
Some washing machine faults you can sort yourself. Plenty need an engineer.
These guides will help you understand what has gone wrong and safely sort the simple stuff. But a lot of washing machine faults involve mains electricity, sealed parts or specialist diagnostics, where guesswork gets expensive fast. If in any doubt, book a NAC engineer to diagnose and fix it properly - fixed price agreed up front.
- Fixed-price quote before any work starts
- Same or next-day visits where available
- UK-wide engineer coverage