Easy to arrange a repair visit. Engineer arrived as expected with an appropriate part to repair our cooker.
Excellent service – thank you
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Easy to arrange a repair visit. Engineer arrived as expected with an appropriate part to repair our cooker.
Excellent service – thank you
Great experience end-to-end. Easy to book, got a quick appointment, good communication throughout (phone and email), turned up on time and fixed the washing machine. No additional cost, just the call out fee. Polite and knowledgeable.
Easy to make convenient appointment. Engineer arrived promptly, carried out exhaustive tests to determine nature of problem, and once identified, was able to fit replacement part immediately. Very reasonable cost too.
NAC sent someone out to repair our fridge on the same day. Unfortunately the fridge was beyond repair but I’m still giving a five-star rating because Rob the engineer was so helpful and gave excellent advice on a replacement. Thank you.
Repairman very helpful and knowledgeable-gave good advice and was able to help me come to a decision about our elderly washing machine. Very happy with the service and would certainly use it again.
This was a very easy and efficient process with a great outcome.
I made the appointment with a single easy phone call, got numerous reminders of the date/time and the engineer (Plenum?) was on time.
He quickly diagnosed the freezer issue, and fixed the problem. He also tackled a related issue at the same time.
He was polite, efficient and explained what he was doing.
We didn’t pay until the work was done, we paid the engineer by credit card on site, before leaving.
So all good from my end, would use again.
DC
Quick, efficient, professional. Took just 10 minutes to diagnose the fault, order a replacement part, and arrange a return visit to fit it.
Dishwasher broke just before Christmas Day! The engineer came out and diagnosed the problem. Although it couldn’t be fixed that day it was fixed promptly after new year. Very good service, kept up to date and engineer was very efficient.
Our repair man explained everything to us and we felt reassured that if we had anymore trouble with our dishwasher that they would be back to sort it out.
Very satisfied with the process from request to repair of oven.
Excellent service
Arrived when they said they would, did a good job. Helpful advice.
I contacted NAC about my Samsung American style fridge/freezer leaking water, they answered the call & dealt with making a booking easy & advised on a fixed labour price (exc. parts). The repair man attended was in the time slot he advised, said what he thought the issue was & proceeded to fix it without requiring any parts. Then I paid as agreed previously over the phone £85.