Our Reviews

Through NAC I got local expert repairman Robert out within a couple of days to look at my dishwasher. I was given a clear time for the visit and Robert checked in with me to let me know he was on the way. He quickly examined the appliance, identified the problem and was very friendly throughout.
He returned the following week with the needed part and now the appliance is working brilliantly.
I would thoroughly recommend, a great experience with great customer service and a fantastic outcome.

Sorted problem quickly

Very helpful lady on the phone. Engineer came out within a couple of hours and was very friendly and sorted the problem.

Sally was very helpful in listening to the issue with my oven and arranging an engineer appointment for next day. Very efficient and smooth interaction.

After we reported a problem to NAC, about our stove needing a repair, an engineer who lived in our town contacted us to arrange when he could come to look at it. When he came we paid his call out fee and he told us he needed to contact the manufacturers to find out how much the replacement part would cost and he would then come back to us. This duly happened and after giving us the price ( this was much higher than the price shown on line) which we nevertheless accepted. Just before he ordered the part he came back and indicated that he had this part in stock for a next week customer repair and would come round that same day to finish the repair.
This duyl happened and now everything is working

It was easy to book and pay for the repair, approximate arrival time was confirmed the night before by text. The engineer turned up, checked the fridge, confirmed what part was faulty. I was sent an email and message with a link, to make the payment for the part and a date was arranged for the part to be fitted once it arrived. They made the whole process very easy and stress free.

Washing machine breakdown , easy to arrange next day appt. Super comms from Bill who was also able to give me an anticipated arrival time . Polite , professional , on time and got the job done as had the spare part with him. Well done all , highly recommended .

Jack arrived in the morning as promised,and actually fitted us in a day earlier than had been arranged- which was great.
Lovely guy and had the washing machine paddles replaces in no time.Would definitely use him again should the occasion arise.

Great Customer Service with next day engineer visit and a lot cheaper than the manufacturers quote (who’s earliest appointment was about 5 days later). The engineer was great and talked me through the issue and fixed it in around 90 mins. Thoroughly recommend for appliances outside of warranty.

Friendly, reliable service from start to finish. We were kept well informed of the cost off repairs and appointments. The engineers were also very friendly and helpful. Overall a good experience in both occasions. I would definitely recommend the company.

Thankyou for arranging my repair in a very professional manner.

Easy to book an appointment. Good communication with the service engineer, Josh, who was prompt, respectful and friendly. A great experience all round 🙂