Becky was very friendly and accommodating.
Explained the next steps and follow-up, so we understood the process.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Becky was very friendly and accommodating.
Explained the next steps and follow-up, so we understood the process.
Needed a repair on my slide and hide Neff oven – friendly admin team on the phone followed up my enquiry quickly. Outlined the costs clearly – no hidden extras.
Engineer arrived on the day as expected ( quite a long window of wait time on the day but they do keep you updated). Unfortunately i’d requested am visits on 2 occasions but they could not meet this but were efficient at getting me booked back in..
The engineer was pleasant and courteous and seemed to know just what was needed.
Overall very pleasant experience with this company and i would recommend to a friend.
Excellent customer service
Straight forward fair and impartial advice regarding my repair.wonderfull telephone manner and a quick booking with an engineer.highly recommended.
The phone call was very helpful, friendly and efficient. Thank you
Amazing service. Thanks. Much appreciated
Professional and pleasant
Becky was very efficient and arranged an Engineer visit within 5 mins!
Very helpful and understanding n listened to my problem
Fitted in nect day which is a great help
Mustafa your engineer was brilliant. Messaged to confirm timing of arrival and sorted Rangemaster professional DL 90 Induction out.
Excellent service very professionally carried out
Very helpful young lady on the phone I think her name is Becky. Explained everything to me. Made it easy for me to understand. Booked me in for tomorrow.