NAC Domestic Appliance Repairs

Our Reviews

Call us on 0333 016 9622 to book
your appliance repair
★★★★★

Highly delighted. I found NAC whilst Googling for a local dishwasher repair service (North Staffordshire) and was impressed by their informative, user-friendly website so decided to give them a go. I hadn’t heard of them previously and am always a bit wary, having had some awful experiences previously even with service divisions of well-known appliance brands. I needn’t have worried. From start to finish the professionalism and service were second to none. I was able to quickly book a next-day slot with a confirmed, competitive price (I paid online at time of booking) and received instant confirmation of this. Contact was maintained with messages from engineer Nathan confirming his estimated arrival time. Courteous and friendly, it was immediately apparent that he was also extremely competent, professional and knowledgeable. He was very thorough in assessing the problem with my much-loved but quite old machine, and was able to do the necessary repair there and then. He explained everything to me fully before leaving. What an asset he is to your company. I couldn’t be more pleased and won’t hesitate to use NAC again and to recommend them to others.

G.R. Stoke-on-Trent – 04/06/2026
★★★★★

Very helpful first contact (Ruth) who quickly arranged a visit from an engineer (Chris) who promptly identified the issue with our unit ( a bean to cup coffee machine). We needed a spare part that was ordered and a follow up visit was arranged and our machine fixed. Throughout all this we were kept informed of timing and costs … nothing was awkward and our experience of dealing with the company was excellent. I have their number in my contact list 😊

MR LESLIE MORRIS – 04/06/2026
★★★★★

Very professional approach

salman – 04/06/2026
★★★★★

Excellent company. I would be pleased to recommend them to anyone requiring a domestic appliance repair at a fair price and outstanding communications from placing the order to completion.

Graham Rowe – 04/06/2026
★★★★★

Excellent from start to finish. Immediate response, kind communication and accessibility, and good value. Thank you for the great service. If we could give 11 out of 10 we would!

John – 04/06/2026
★★★★★

Very professional person

Abdulla Sultan – 04/06/2026
★★★★★

Finally found a company that kept to all it’s promises, from Leesa on the phone to the engineer Leton who was absolutely brilliant in fixing our microwave. Will definitely use this company again, thank you!

Carole de Havilland – 04/06/2026
★★★★★

Just moved into flat realised deep freeze wasn’t working with a load of food! Went on line found NAC came straight away. Took no time at all to find the problem (fan had got stuck) asked fitter about hob as that wasn’t working. Took it to pieces realised I needed a new gas hob!! Fitted yesterday. They are also looking into changing dishwasher for a tumble dryer. One phone call and they are doing me proud. Can’t speak high enough of them. Excellent firm. 👍

Mrs Pauline Buckle – 04/06/2026
★★★★★

Easy to book, communication was great, availability of slots good engineer arrived on time and did the job for the stated amount.

Chris Berry – 04/06/2026
★★★★★

Prompt and efficient response from service engineer. I sent him info on the part needed for our tumble dryer which he sourced and brought with him so all fixed in one visit. Friendly ‘can do’ attitude very welcome.

Julian Bartrup – 04/06/2026
★★★★★

Excellent service from start to finish. Good follow up too. Definitely recommend

Jeremy Steene – 04/06/2026
★★★★★

Excellent service… came out on time .. kept me informed by text. Would definitely recommend

J Holden – 04/06/2026