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4.7 · 31,239 reviews on Trustpilot
Same or next-day visits

Fridge freezer repairs in Durham.

4.7 · 31,239 reviews on Trustpilot

When your fridge freezer stops cooling or freezing, our fully trained engineers come to you across Durham, usually the same or next working day. We diagnose and repair in your home for one fixed service charge that covers callout, labour and VAT, and every repair we complete is guaranteed.

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  • UK-wide coverage
  • Same or next-day visits
  • Repair guarantee
328+ towns & cities covered
By the numbers

The track record behind your fridge freezer repair.

Every figure here comes straight from our own Durham job records, not marketing guesswork.

  • 60+ Repairs completed in the last 24 months
  • 1.8 days Average attendance from booking to visit
  • 96% First-time fix company-wide first-time-fix rate
  • £85–156 Typical repair cost fixed service charge, quoted first
Fridge Freezers repairs in Durham

Is your fridge freezer on the blink?

Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The fridge freezer faults we see most in Durham.

These are the fridge freezer faults our Durham engineers get called out to most.

  • Fridge not cooling

    £85–155
    24% of jobs

    A failed thermostat, compressor or cooling fan stops the fridge holding temperature. We test each part and replace what has gone.

  • Freezer not cooling

    £90–160
    20% of jobs

    Often a faulty fan, blocked airflow or a gas fault leaves the freezer warm while the fridge still runs. We trace the cause and fix it.

  • Freezing food or icing up

    £85–150
    16% of jobs

    A stuck thermostat or blocked defrost drain makes the fridge run too cold and build frost. We clear the blockage or renew the faulty part.

  • Leaking water

    £85–145
    15% of jobs

    A blocked defrost drain or split water line lets water pool inside or under the appliance. We clear the drain or replace the failed part.

  • Temperature not regulating

    £85–155
    14% of jobs

    An error on the display or a control board fault leaves the temperature swinging. We read the fault and repair the electronics or sensor.

  • Door seal or won't shut

    £85–140
    11% of jobs

    A perished seal or dropped hinge lets the door pop open and warm air in. We fit a new seal or realign the door.

Fault frequencies and price ranges are drawn from our Durham fridge freezer jobs over the last 24 months. Your exact figure is confirmed before any work begins.

Transparent pricing

Clear, fixed-price fridge freezer repairs.

Most Durham fridge freezer repairs land inside the range below. You'll get one fixed service charge before any work starts, with callout, labour and VAT included, and parts quoted separately for your approval.

  • Fixed price agreed before any work
  • Genuine or OEM-grade parts
  • Repair guarantee
Get a fixed quote 0333 016 9622 Phone lines closed overnight
Typical fridge freezer repair
£85£156

Parts and labour, based on 60 fridge freezer repairs over the last 24 months.

Common repairs
  • Minor fault (door seal, hinge, switch) £85–110
  • Common repair (thermostat, fan, defrost drain) £96–130
  • Major component (compressor, control board, gas) £140–156

Every figure is a guide. We confirm the exact fixed price with you on site before starting, and you only pay if you choose to go ahead.

Brands we service

Fridge freezer brands we repair in Durham.

From Samsung and Bosch to Liebherr and Beko, our engineers work on every major make of fridge freezer, so whatever is standing in your Durham kitchen, it is a brand we know well.

How it works

Your fridge freezer repair, step by step.

  1. 01

    Book your visit

    Get a quote online or call our UK booking team. Tell us the make, model and what your fridge freezer is doing, and we'll match you with an engineer covering Durham.

  2. 02

    Engineer attends

    We aim to reach you the same or next working day where availability allows, in a confirmed time window. Your engineer arrives with a stocked van ready for the common cooling and freezing faults.

  3. 03

    Diagnosed and quoted

    You get one fixed service charge covering callout, labour and VAT, with any parts quoted separately for approval first. Most faults are fixed on the same visit, and the repair is guaranteed.

Common questions

Fridge freezer repair questions, answered.

Straight answers on cost, timing, guarantees and brands for fridge freezer repairs - the questions our booking team field most often.

Our team are happy to talk it through

How much does a fridge freezer repair cost?
You get one fixed service charge quoted before an engineer attends, covering callout, labour and VAT. If parts are needed, we quote those separately for your approval, and there is no extra charge for labour on top.
How quickly can you attend in Durham?
We usually reach Durham addresses the same or next working day where availability allows. Booking earlier in the day gives you the best chance of a next-day slot.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the exact length depends on the parts fitted. The full details are set out in our terms and conditions.
Can you repair my make of fridge freezer?
Almost certainly. Our engineers are fully trained across every major brand, from Samsung and Bosch to Liebherr and Beko, so whatever make is in your Durham kitchen, we can work on it.
Book a repair

Ready to get your fridge freezer fixed? Get started.

Grab a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 0191 9175 159 and we'll get an engineer out to your Durham address.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home