Oven tripping the electrics: what our engineers find
These figures come from NAC's own repair records: 529 oven jobs our engineers attended for this fault. Here is what they found, what fixed it and what it typically cost.
When an oven trips the electrics, the cause is most often a worn out fan oven element, the heating ring behind the fan at the back. The next most common culprit is the grill element at the top of the oven, and less often it is the base element hidden beneath the oven floor. Engineers sometimes find that more than a single element has failed at once, and now and then the damage follows harsh cleaning chemicals or a self-cleaning cycle. Occasionally the oven itself tests fine and the tripping turns out to come from the home's wiring, which needs an electrician.
To find the fault, an engineer usually runs the oven to see when it trips, then tests each element in turn to check whether electricity is leaking from it. Some elements only show the fault once they are hot, so they may be heated up and tested again. The engineer also looks for elements that have sagged, warped or corroded.
The faulty element is often ordered and fitted at a second visit. Afterwards the engineer runs the oven up to temperature to make sure it heats properly and no longer trips the electrics.
Written by our engineers from these jobs.
- Jobs attended
- 529
- Confirmed repairs
- 365
- This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Fixed at the first appointment
- 16%
- about 1 in 6 of our repairs
- Typical total paid by customers
- £160 to £252
- including parts and VAT, from 345 repairs
What's usually behind it
The causes our engineers found and fixed, as a share of our 365 confirmed repairs for this fault.
-
Failed fan oven element: about 3 in 5 of our repairs, from 202 jobs.
55% -
Failed grill element: about 1 in 5 of our repairs, from 77 jobs.
21% -
Failed base element: about 1 in 8 of our repairs, from 44 jobs.
12%
We only list causes with enough repairs behind them, so the shares won't add up to 100%.
Error codes we see with this fault
- Neff E0511: Communication fault between the power module and the control or display module.
By brand
Brands with enough repairs of their own for this fault to show separately.
Neff oven tripping the electrics
155 jobs, 104 confirmed repairs. Customers typically paid £166 to £294 (from 100 repairs). 13% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 46%about half of repairs, from 48 jobs
AEG oven tripping the electrics
66 jobs, 41 confirmed repairs. Customers typically paid £159 to £255 (from 41 repairs). 17% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 61%about 3 in 5 of repairs, from 25 jobs
Bosch oven tripping the electrics
51 jobs, 34 confirmed repairs. Customers typically paid £164 to £264 (from 31 repairs). 18% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 77%about 3 in 4 of repairs, from 26 jobs
Zanussi oven tripping the electrics
41 jobs, 32 confirmed repairs. Customers typically paid £128 to £213 (from 31 repairs). 28% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
No single cause has enough repairs behind it yet to show for Zanussi.
Why the first-appointment figure differs by brand. Our engineers carry common parts on the van, so those repairs can be finished at the first appointment. Other parts have to be ordered in, and fitting them takes a second visit.
About the price. £160 to £252 is the typical total paid by customers, including parts and VAT: the middle half of what customers paid on 345 of these repairs. Repairs paid for by manufacturers and insurers aren't counted, because that work is charged at contract rates. It's a guide, not a quote. Your engineer confirms a fixed price before any work starts.
Before you check anything yourself
- Switch the oven off and unplug it, or turn it off at the isolator switch, before you touch anything. Our guide to safely isolating an appliance walks you through it.
- If it involves the mains supply, sealed parts, or you're not confident at any point, stop and book a qualified engineer rather than risk injury or further damage.
- If it's a gas appliance and you can smell gas, don't use it. Open the windows and call the National Gas Emergency Service on 0800 111 999.
Rather leave it to us?
- Fixed-price quote before any work starts
- Same or next-day visits where available
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