Oven not heating: what our engineers find
These figures come from NAC's own repair records: 961 oven jobs our engineers attended for this fault. Here is what they found, what fixed it and what it typically cost.
When an electric oven stops heating, the cause our engineers find most often is a failed fan oven element, the round heating ring hidden behind the fan cover at the back of the oven. When it fails, the fan usually keeps turning and the light may come on, but the oven blows cold or only gets lukewarm. Some homeowners notice the electrics tripped while the oven was in use just before it stopped heating, and now and then the old element smokes as it fails.
To find the cause, an engineer checks that power is reaching the element and then tests the element itself to confirm it has broken down. They may also test the other elements, and engineers sometimes find a worn grill or base element, or a failed oven bulb, which can be replaced at the same time.
The faulty element is then replaced and the oven is run up to temperature on different settings to make sure it heats and holds the heat properly. Sometimes the engineer has a suitable element with them and can fix it on the first visit, but the right part often has to be ordered and fitted at a second visit.
Written by our engineers from these jobs.
- Jobs attended
- 961
- Confirmed repairs
- 716
- This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Fixed at the first appointment
- 30%
- about 3 in 10 of our repairs
- Typical total paid by customers
- £159 to £201
- including parts and VAT, from 692 repairs
What's usually behind it
The causes our engineers found and fixed, as a share of our 716 confirmed repairs for this fault.
-
Failed fan oven element: about 4 in 5 of our repairs, from 596 jobs.
83%
We only list causes with enough repairs behind them, so the shares won't add up to 100%.
By brand
Brands with enough repairs of their own for this fault to show separately.
Neff oven not heating
200 jobs, 152 confirmed repairs. Customers typically paid £167 to £189 (from 151 repairs). 27% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 88%about 9 in 10 of repairs, from 133 jobs
Bosch oven not heating
106 jobs, 80 confirmed repairs. Customers typically paid £165 to £206 (from 78 repairs). 16% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 91%about 9 in 10 of repairs, from 73 jobs
Hotpoint oven not heating
81 jobs, 61 confirmed repairs. Customers typically paid £144 to £171 (from 60 repairs). 46% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 84%about 4 in 5 of repairs, from 51 jobs
Zanussi oven not heating
75 jobs, 63 confirmed repairs. Customers typically paid £156 to £169 (from 62 repairs). 35% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 83%about 4 in 5 of repairs, from 52 jobs
AEG oven not heating
56 jobs, 46 confirmed repairs. Customers typically paid £159 to £168 (from 45 repairs). 26% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 87%about 9 in 10 of repairs, from 40 jobs
Indesit oven not heating
47 jobs, 36 confirmed repairs. Customers typically paid £159 to £212 (from 31 repairs). 36% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 86%about 9 in 10 of repairs, from 31 jobs
Lamona oven not heating
46 jobs, 36 confirmed repairs. Customers typically paid £155 to £168 (from 36 repairs). 36% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Failed fan oven element 83%about 4 in 5 of repairs, from 30 jobs
Beko oven not heating
38 jobs, 30 confirmed repairs. Customers typically paid £154 to £161 (from 27 repairs). 43% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
No single cause has enough repairs behind it yet to show for Beko.
Why the first-appointment figure differs by brand. Our engineers carry common parts on the van, so those repairs can be finished at the first appointment. Other parts have to be ordered in, and fitting them takes a second visit.
About the price. £159 to £201 is the typical total paid by customers, including parts and VAT: the middle half of what customers paid on 692 of these repairs. Repairs paid for by manufacturers and insurers aren't counted, because that work is charged at contract rates. It's a guide, not a quote. Your engineer confirms a fixed price before any work starts.
Before you check anything yourself
- Switch the oven off and unplug it, or turn it off at the isolator switch, before you touch anything. Our guide to safely isolating an appliance walks you through it.
- If it involves the mains supply, sealed parts, or you're not confident at any point, stop and book a qualified engineer rather than risk injury or further damage.
- If it's a gas appliance and you can smell gas, don't use it. Open the windows and call the National Gas Emergency Service on 0800 111 999.
Rather leave it to us?
- Fixed-price quote before any work starts
- Same or next-day visits where available
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