Oven grill not heating: what our engineers find
These figures come from NAC's own repair records: 76 oven jobs our engineers attended for this fault. Here is what they found, what fixed it and what it typically cost.
When a grill will not heat, the cause is most often a failed grill element. Many grills have an inner and an outer ring, and often just one of them fails, so you may find part of the grill still glows while the rest stays cold. A failed element can also look bent, warped or even snapped, and sometimes it trips the electrics in the home when the grill is switched on.
An engineer will test the element to see whether it has broken inside, check that power is reaching it, and test the other heating elements in the oven to make sure they are working properly. Once the grill element is confirmed as the problem, a replacement is fitted and the grill is run to check that it heats up and glows red across its whole surface.
The right element often has to be ordered, so it is usually fitted at a second visit. Engineers sometimes also find a separate fault with the oven's temperature control at the same time, and this can be put right alongside the new element.
Written by our engineers from these jobs.
- Jobs attended
- 76
- Confirmed repairs
- 56
- This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Fixed at the first appointment
- 5%
- about 1 in 20 of our repairs
- Typical total paid by customers
- £162 to £240
- including parts and VAT, from 55 repairs
What's usually behind it
The causes our engineers found and fixed, as a share of our 56 confirmed repairs for this fault.
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Failed grill element: about 9 in 10 of our repairs, from 51 jobs.
91%
We only list causes with enough repairs behind them, so the shares won't add up to 100%.
About the price. £162 to £240 is the typical total paid by customers, including parts and VAT: the middle half of what customers paid on 55 of these repairs. Repairs paid for by manufacturers and insurers aren't counted, because that work is charged at contract rates. It's a guide, not a quote. Your engineer confirms a fixed price before any work starts.
Before you check anything yourself
- Switch the oven off and unplug it, or turn it off at the isolator switch, before you touch anything. Our guide to safely isolating an appliance walks you through it.
- If it involves the mains supply, sealed parts, or you're not confident at any point, stop and book a qualified engineer rather than risk injury or further damage.
- If it's a gas appliance and you can smell gas, don't use it. Open the windows and call the National Gas Emergency Service on 0800 111 999.
Rather leave it to us?
- Fixed-price quote before any work starts
- Same or next-day visits where available
- UK-wide engineer coverage