Our Reviews

First rate 5 star service from start to finish. Vicky arranged an appointment the same day I rang to tell them my tumble dryer had broken down, a real problem as my very sick wife had just been discharged from Hospital too early & was creating plenty of washing. Darryn the engineer, came to see me an hour & a half later, identified the problem very quickly & ordered a replacement part. Vicky called me with the cost, which I paid for straight away so was ordered immediately. I was contacted again when it arrived & arranged for Darryn to come back & install it, the fix was done very quickly & just delighted that it’s working again, so a very big thank you to Darren & Vicky at NAC repairs & yes, I highly recommend them & will be using them again for sure!!!

Excellent engineer. Polite, efficient and clean work

Yes the electrician knew what he was doing, he got the problem sorted out fairly quickly,,,,,job done,,,,thankyou.

So far excellent. Need to see engineer in touch by Thursday to sustain rating.

Bit of a wait time but excellent service. Clear and concise and pricing explained well up front.

Very helpful easy to understand and very pleasant

If the repair goes as well as the booking, it will be great. Yvonne explained the process, costs, answered all of my questions, booked for a time that suits me, and sent out a confirmation, all in about three minutes.

Very helpful and efficient booking service.

Quick efficient and clear guidelines

I have a Cannon BHC 120 cooker hood which is probably 20 years old. The lights haven’t worked for maybe ten of those years. I looked at buying a new one and they don’t exist anymore, but the cheapest alternative would be £890 +. So I called in NAC Domestic Appliances who attended on time and diagnosed a faulty transformer and printed circuit board. They tried to find one but unsurprisingly they’re out of production. £96 for the visit. They said if I could find the parts they would come back and fit them for free. The engineer Taylor, said it was a really high quality hood and you can’t get that quality anymore. So I searched the internet (and rang my brother – an engineer), who suggested the PCB could be repaired. Back to the internet and I found the transformer available on Ransom Spares (aptly named – they charged £98, but then it is an original). The real find was Electronic Partners. They promised they can repair PCB’s. I don’t know if they’re a clearance house for various electricians but heyho. They sent me a postage label and asked the details. Off it went, then they asked me for the control panel as well (for testing) and then diagnosed the problem and estimated £108. I got it back a week later. They’d replaced the triacs apparently. NAC re attended today and pieced it back together (as they said – for free). It now works as if it were new. Just need to give it a polish now! Thanks Taylor.

Than you for helping me fix the oven

The Operator who took my call was extremely polite and helpful. Not even long to get an appointment was also useful for me.
Thank you