Lovely conversation with Becky to make an appointment
She was very clear & concise & had a lovely telephone manner
Lovely conversation with Becky to make an appointment
She was very clear & concise & had a lovely telephone manner
The work has not taken place yet. So it seems inappropriate to rate anything yet. But the man thatbbooked my work in with his Company wants me to rate HIS services, which were excellent.
He arranged me a very prompt repair appointment, gave me a price quote. He also asked forvthe full payment in advance but when I declined, stating I only pay when the job is done ( in case nobody turns up, or in case I get trapped by scammers etc). But he accepted this & said I can of course, pay on the date after the repair has taken place.
His manner was very polite & he was very efficient. He gave me confidence by confirming the date of repair & that an Engineer will contact me the evening before, by email and also by text.
An efficient engineer, who was very helpful. He got on with the job , and tidied up after. Very polite and pleasant, as were the office staff.
The engineer, when he arrived, was pleasant polite and helpful.he dealt with my problem efficiently, and cleaned up any mess. Very happy with the service.
Beckie was very helpful on the telephone
Very helpful response highly recommend
Very knowledgeable and really helpful, with a quick response
Very nice and speed booking Rebecca was very efficient and polite and made booking for the next day.
Fantastic customer service and prompt response for a desperately needed repair to my washer dryer which is essential for me as I live in a 4th Floor apartment with no outside space so can’t dry anything. Contacted by the engineer within 2 hours of placing the call and visit arranged for the next day. Thank you so much for destressing the situation
Friendly and knowledgeable. Thank you.
Very polite, patient and reassuring !
Friendly voice. Easy to make a booking with costs clearly explained.