The communication was good. The engineer was informative and determined to get to the bottom of the issue and eventually resolved it on his third visit with no extra charge for repeat visits
A very knowledgeable and efficient engineer.
Great communication, prompt appointments.
Engineer was knowledgeable, polite and resolved the issues.
Did the job well
The gentleman was prompt polite and efficient and he explained exactly what was wrong with my appliance
Thankyou
Paul Hardman the engineer from PJAppliances, Cheltenham arranged the date and time of his visit and kept me informed of progress. He arrived exactly as planned and investigated the problem involving a cooker extractor hood/fan that was not working properly. Initial suspicions and a thorough investigation discovered the ‘fault’ – a last Spring’s bird’s nest (blue tits) deep in the extraction tube and affecting the motor! Removal of nest and all accompanying bits and a subsequent tidy-up and all is now fine and the extractor is working fine. No ‘mechanicals’ involved or needed but a result.
Fridge freezer repair.
The lady on the phone was very helpful and the engineer phoned and said when he would be coming. He was very helpful and efficient and repaired our fridge freezer for us.
Having phoned the company within a couple of days the engineer arrived, Darren took all the panels of my Zannousi tumble drier, checking all areas to find fault. Having found it he advised me of parts needed. The next day I received the invoice, paid the amount, parts were ordered, and few days he informed me he would be in to fix it. An excellent service, customer satisfaction. Thank you. A wright
Very quick and helpful, reliable and trustworthy. Would definitely use again and highly recommended.
A friendly, helpful, conversation to book a repair appointment for an old cooker.
Becky was very helpful and explained the repair process clearly. I feel reassured that we have booked in with an engineer.
Thank you
Quick and helpful
