Efficiently dealt with my query and arranged an engineers visit for the next day. Email confirmation arrived immediately and I received clear instructions as to what would happen next.
Yvonne was friendly, helpful and efficient.
Maria answered promptly and politely.She explained the options and checked my details .She researched the Paul Bocuse oven information and offered an engineer within48 hours.
Thank you,Maria.We Will use this company again! Judith Hobbs
Quick efficient response. Repair booked on chosen date
Very confident!!!
I phoned to book an engineer to come out to my Neff oven. The circotherm heating element had died. Within an hour of phoning an engineer arrived and replaced the heating coil with a new one. he was pleasant and efficient. I will use NAC again.
The lady i spoke to I cannot remember her name which is why we bonded so much as i couldn’t remember if i had a part fitted the last time they attended because i am going through the menopause, she was so friendly and understanding, she even shared some tips to help me, i can remember how efficient they were thats why i have returned after they did such a good job last time, i have got an appointment for the following day which is fantastic, i would definitely recommend
Quick, efficient and polite. A pleasure to deal with.
From my initial phone call to the engineer calling out, everything was handled really professionally. Thank you. I now have a working oven again!
Professional, fast , efficient call handler
Quick, relaxed, knowledgeable
Easy to book an appointment for repair. Becky was helpful, friendly and professional.
