It was easy to book an appointment. Got an email giving me a 2 hour slot. The engineer came when he said to repair my tumble dryer. He identified the problem, ordered the required part and returned 2 days later to fit it. Did exactly what was required and exactly what was promised. Thanks. Much appreciated
Excellent service, lovely guy. Restored our faith in tradesmen, you set the standard. Will use again and highly recommend.
Friendly and helpful person who was punctual and clear about the situation.
Fantastic service,fast and very reliable and efficient,would definitely recommend this company and I would use them again without any hesitation
Washer broke down Wed 18 Dec. Rang various numbers but all unable to attend until January. Rang NAC on 19 Dec, told engineer could come next day. Received text with engineer (Nicholas) direct number, He came as agreed, Very efficient & professional. Repaired leak & fitted new part within minutes. A life saver !!
Terrific plumber. Courteous. Professional.
Booked an appointment on 22 Dec for Christmas Eve. The engineer called to confirm and I asked if it was possible to make it early in the day. He arrived at 07.30 and diagnosed the problem without the need for expensive replacement parts. Job done before 08.00. Really pleasant guy and we would definitely use again.
Engineer was on time and gave an excellent service
Absolutely brilliant service. I called NAC a week before Christmas expecting someone to come out to look at our cooker in the New Year. To our delight, an engineer was arranged for a couple of days later. He turned up on time, diagnosed the electrical fault within 5 minutes and replaced the faulty elements with stock from his van. Cooker back to perfect operation in time for Christmas within 45 minutes of him arriving. Labour costs included in the call out charge as arranged – we only had to pay for the parts he replaced. We genuinely didn’t expect to get our cooker back in time for Christmas but we’re delighted that it was. Many thanks.
Great customer service from initial enquiry to repair
Engineer was confident and explained the need for parts.
The process was straight forward the whole team was confident and kept in touch with times and dates.
Would highly recommend NAC.
My washer drier jammed mid cycle and wouldn’t drain out. I booked a repair with NAC following the clearly set out steps on their online form. I was put in touch with a named engineer who gave me a next day appointment then texted a time slot in the morning. The terms and conditions plus price of the call out were all stated on the website. Jack came and spent 40 minutes draining my machine and clearing the blockage in the filter. He was a courteous and tidy worker asking for old towels and a receptacle to avoid any water being spilled – the machine had to be pulled out and laid on its side. The call out fee covered everything and was billed on his phone with a receipt sent immediately after the payment. I would highly recommend Jack who works for NAC.
Good communication. Planned attendance to suit. Quick, effective, fixed!!
