Using this company was a pleasure. I rang on the morning and was able to have an engineer call that day . I was very happy with the lady who booked my appointment , the lady I spoke to later in the day to check progress and also Luke the engineer who repaired the fridge. I wouldn’t hesitate to use them again for any appliance repair.
Maria was polite, efficient and informative.
Very friendly service during a stressful New Years Eve Freezer breakdown! It was much appreciated
They were very helpful and said that they would come very soon
Efficient, polite.
Easy to arrange what i needed.
Find the very nice gentleman arrived on time, told me what was wrong with my oven. Had one part in his van and the other two parts were ordered and the final repair was done between Xmas and new year. I wasn’t left without an oven during the Christmas period and was able to cook the festive food. NAC gentleman was throughly professional, came the time he said he would. There were no hidden costs and all costs were agreed before the repair. I can highly recommend this Company and have no hesitation in doing so. Thank you NAC.
Yvonne was so pleasant and cheerful it was a pleasure to speak with her and so helpful and arranged my booking so well.
Prompt service and next day visit from the engineer to assess the problem. It was good to see that over the years it was the same engineer who had been out on previous visits to address different issues. Nick is a great guy, knowledgeable and very efficient. He diagnosed the problem and having checked his system advised that the parts were showing as in stock and as such should be with us by early next week. Repair was booked in for the 30th at which point Nick returned and effected the repair. NAC on three occasions claimed parts had not arrived due to Christmas rush, when in fact the parts were in but their engineers were booked out. Honesty would have been appreciated.
The repair was carried out at the stated date and time. Also quick and good service.
Very good service from everyone I spoke to .I would recommend your service.
The service we received was excellent from start to final repair,all NEC were courteous. ,friendly ,punctual and the engineer ,Zohaid was extremely polite and knowledgeable.I can recommend NEC with total confidence from my experience,thank you Janet Slaytor
Wow! What can I say! I called today around 10:30 am as a local company were not able to look at our dishwasher for at least two weeks. The lady offered me an appointment on Thursday which I accepted but asked if they were any cancellations. Please could somebody attend before then as I am home on holiday from work.
An hour or so later I got a phone call from an engineer to say they are in Exeter and will be with me soon, they arrived around 2:00 and by 3:30 , they were finished.
Although they did discover another issue which I need to get resolved, at least I was aware of this and I must be fair to the engineer, they went over and above the call of duty today even making a temporary repair to the pipework under my sink which was discovered when they pulled the dishwasher out to effect the repair.
The repair was not the easiest to complete, and I applauded the gentleman for his perseverance and skill.
I cannot thank these people enough as they really have pulled it out of the bag for me today. I will definitely be using you again.
