Answered quickly.
Explained everything clearly.
Friendly & professional.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Answered quickly.
Explained everything clearly.
Friendly & professional.
Mac was extremely helpful and organised my LG fridge freezer visit in no time .
Thank you ,
Sharon Simpson
Great customer service, good communication
Very helpful from first contact. Agreed a date and time to come. Arrived within the timescale. Identified problem quickly and rectified. Engineer very polite and helpful. A little pricey but happy to to pay to get job done quickly. Would use again.
Great service and nick the engineer was helpful and experienced
Arrived promptly. Friendly and fixed problem with dishwasher immediately.
Contacted them about our microwave fault – they explained the charges and the process. I paid for the labour and the Engineer arrived as agreed in a few days. I was then advised of the parts cost, which I paid. I spoke with a ‘real person’ on their helpline to agree a fitting date. The Engineer again arrived about 5 days later as agreed, fitted the part – microwave working again. The repair was a a standard type of fault, so my 5 stars are because they did exactly what they said they would do in good time, the helpline was useful, the Engineer arrived as agreed, everybody I spoke with was helpful and pleasant to deal with. Definitely recommended.
Casey arrived on time and was very helpful and personable. He identified the fault was not on the appliance but with the electric cable which he was unable to assist with.
This was such a easy booking to make,Vicky explained costs etc and engineer booked for the next day-excellent
Came across NAC via a google search and was initially worried as seemed too good to be true. Actually, they were really that good! Tumble dryer failed on Saturday, booked a visit using online booking system for Monday, repaired by 10am Monday. Friendly, polite, knowledgeable engineer. Would 100% use again and recommend to others.
First rate 5 star service from start to finish. Vicky arranged an appointment the same day I rang to tell them my tumble dryer had broken down, a real problem as my very sick wife had just been discharged from Hospital too early & was creating plenty of washing. Darryn the engineer, came to see me an hour & a half later, identified the problem very quickly & ordered a replacement part. Vicky called me with the cost, which I paid for straight away so was ordered immediately. I was contacted again when it arrived & arranged for Darryn to come back & install it, the fix was done very quickly & just delighted that it’s working again, so a very big thank you to Darren & Vicky at NAC repairs & yes, I highly recommend them & will be using them again for sure!!!
Excellent engineer. Polite, efficient and clean work