The booking process was easy and the level of interaction from booking to the arrival of the engineer was very satisfactory. The engineer himself was personable and helpful.
I own a 10-yr-old John Lewis double oven in which the lower oven tripped the fuse when I switched it on. I contacted John Lewis who put me in touch with an electrician who came out and fixed it. The total cost with a new element was only 10% of the cost of a new oven, so I’m absolutely delighted. I was given notice about when the electrician would arrive. He arrived within the time slot and got straight down to fixing it. No more than 15 minutes total. Fabulous.
hello the young man who came was polite clean and jovial.he found what was wrong with my tumble dryer and made sure everything else was okay
Very efficient and friendly service.
The engineer came to my house within 2 hours and fixed our dishwasher no problem.
Would recommend
Wow, what a service. Booked a repair online at 8am, here by 9.30am and repaired within half hour. Thank you so much.
1st contact, no options to go through, straight through to a very pleasant lady, contacted by engineer, Mark – very friendly and knowledgeable – same day (Thursday), visited Friday, necessary part fitted Monday!! Very satisfied customer.
I had an engineer visit to repair my Wine Chiller. On the first visit, the Wine Chiller could not be repaired because of some faulty parts, but when he came for the second visit, he fixed it and put it back on. The part is still partially faulty. I cannot change the temperature from 5 degrees, but this is the temperature I only wanted.
Nice friendly service from Yvonne, very understanding to my washing machine issues. Definitely recommend the service.
Very helpful
Clearly spoken
Friendly sounding
Very polite helpful, and understanding, explaining the costs etc. Very happy.
Competent, courteous and professional call handler. Answered all my queries and provided me with reassurance that I was speaking to a well respected and reputable company
Really friendly and efficient service. Clear explanation of gist and what to expect. Engineer booked within a 48 hour window. Impressed.
