Our Reviews

Our Neff dishwasher was showing a fault indicating that the flood protection had been activated – there was water on the floor underneath it. YouTube helpfully showed how to fix this, which was far too complicated for us! Neff quoted a 15-day wait for a call-out, whereas NAC were able to come out the next day AND their call-out charge was half of Neff’s. The engineer spent an hour on the fault and fixed it, and, though he warned us that if it occurred again it would indicate that the dishwasher was at the end of its life, so far it’s working perfectly again. I was impressed not only with the speed of the response but also with the engineer’s knowledge, experience and honesty. Thank you.

Engineer arrived on time and was very efficient. Unfortunately he was unable to fix the machine but advised us on the options and what to do next.

Helpful, friendly service

Efficiently done same day

The engineer was extremely helpful and gave full explanations and also very useful tips for future use of my appliances.

Very clear with all information and booked in without any hassle

We got an appointment the next day for a cooker repair after contacting NAC by phone. I was a little worried because it is a site which is country wide but connects with local tradespeople. But no worries at all. Vladimir was local, prompt, efficient and the whole this was a pleasant and sorted within a fews day after waiting for a part. Thank you!

Yvonne was super nice, giving me all the details about my repair.

From initial contact through to engineer arriving to repair the service was outstanding and job completed within 24 hours. The communication was first class. Thank you

He arrived on time ,sorted everything out thanks

Great communication from start to finish.Engineer Casey got our dishwasher working and gave an honest assessment on age and parts cost for any future repairs.10/10.Casey.

Engineer arrived promptly, verypleasant and helpful especially as I am older person. Explained easily bout the problem